Bath Planet of Rochester

My wife and I have lived in our house for almost three years now. We knew from the start we were going to need to replace the master bath/shower. We reached out to multiple companies and finally ended up working with Bath Planet. I wish we would have found them sooner. The entire process was pain free. From picking out our tub/shower to installation, our expectations were exceeded. We did have a minor hiccup at the beginning of the process, but the team helped us out. The price defiantly meets the quality of the product. When we remodel our guest bath in the next 5 years, we will be going with Bath Planet again.

Bath Planet came out and remodeled my Bathroom Shower, they were professional, and they did this with in 4 hours, they cleaned up after themselves. We had odd shaped walls but they handled this professionally. Mike the installer was professional, but he did a quality job, he also run into a little plumbing problems, so I had to get my own plumber there to help them out, otherwise everything was good. I am happy so far, it is been 2 weeks of using my new shower and so far so good, very easy cleanup, just wipe down which I Love!!

Very professional and completed the job in 1 day. I am very happy with my new shower.

The company performed as promised. The new shower looks great. Workmanship is top-notch. If I had known how easy the process was I would have done the remodel much sooner.

Great installer. Very professional and clean.

We are so pleased with the result that Bath Planet gave us. From our initial contact with the sales call to the actual build-out, we were impressed by the courtesy and professionalism of all involved. We could not be happier!

The person installing my tub conversion to a shower showed up exactly on time and did quick work. He was able to adjust around the issue that came up when the tub was removed about the vent not being below sub floor. He completed the work in 4 hours and gave me some tips on other things I can do within the bathroom. I am super happy with how the product looks and feels. They gave me a good price for the shower conversion as well. If we follow the direction of maintenance, I do not see any issues that will arise as it is a quality product.

Had a new bathroom shower installed it look great such an upgrade from the old one. The installer did a nice job he laid down some covers on my floor. When over the install asks where I wanted my fixtures. Great cleanup.

They offered the best price... install was less than a day, and was done great.

Beautiful tub to shower conversion. Bath Planet did a great job. I would hire them again for other projects and would highly recommend them.

I had my bathrooms remodeled by Bath Planet. They did a wonderful job.. I am totally pleased with the work done. Workers were on time very courteous and cleaned up after they were done.

I’m so glad we went with Bath Planet. Our small bathroom looks wonderful! From the very first phone call the whole experience was smooth sailing. The warranties and the Good Housekeeping Seal of Approval are added incentives. I’d definitely use this company again!

bad installation they broke faucet came here 3 times to repair still broke caullk peeling wall not straight wont fix or call back after 20 call to them terrible customer service

Quick and easy.

Kept time well and completed the project above expectation.

Excellent experience from start to finish. Sales person was very professional, knowledgeable, and not "pushy". The installers were prompt, hard-working, and respectful of our home. The end result is beautiful and we couldn't be more pleased. We highly recommend BathPlanet.

I was on a very tight budget and the sales professional, Anthony, worked well to ensure they could meet our needs and budget.

did a very nice job on the shower. Call backs were a bit slow. Salesman was very nice but a bit to talkitive and didnt have a good grip on timeline

They did a great job, and it didn't take very long at all. They were here are 8am and left around 3:30pm. Both people were very nice and laid down smocks to protect my floors. They even worked around the inspector coming in half way though the job to make sure it was up to code. There was even a tricky part where the tub tile connected to the wall tile and they were able to put in the acrylic wall so that the wall tile matched up with the new acrylic wall.

Really great customer service!

I was told this project would take 5 days. We are in the third week and problems are mounting. A pipe is leaking water from the shower down to me first floor. The owner stated they don't check for this type of thing. I was told that all the workers were licensed plumbers. That is not the case. Another problem that occured earlier with the plumbing. They sent someone from another comnpany to repair (new shower wasn't working). Additionally they dry walled before they installed the sink faucet which goes into the wall. They want me to pay extra to open up the wall. I would not recomment this comnpany to anyone.