QualityPro Pest and Wildlife Services

Animal Removal, Pest Control, Chimney Repair

About us

QualityPro Pest and Wildlife Services, serving the Westchester area, provides a long-term solution for all your pest, wildlife and bed bug problems. Pests not only can be a nuisance, but also prove hazardous to your health, so an inspection by a licensed professional is imperative. For over 20 years, owner Jim Horton has been helping homeowners in the Westchester and Putnam counties. He takes pride in his affordable prices, unmatched expertise in the field, human treatment methods and completely thorough inspections. Don't wait to take action, call QualityPro Pest and Wildlife Services today for 10% off with mention of Angie's list.

Business highlights

20 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Animal Removal, Rodent Proofing, Animal Proofing, Bat Removal, Bat Proofing, Raccoon Removal, Squirrel Removal, Skunk Removal, Animal Trapping, Ants, Bee's, Spiders, Pest Control

Services we don't offer

Termites

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
4%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 26-127 of 127 reviews

Robert B.
07/2015
5.0
pest control
  + -1 more
They came and did the service right away. I would use them in the future.
Description of Work: I purchased a big deal for QualityPro Pest and Wildlife Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

sharon A.
07/2015
5.0
animal removal, pest control
  + 0 more
Thorough inspection but possible problem discovered involved neighbors & was too extensive & expensive to entertain.
Description of Work: inspection for rodents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Patricia M M.
05/2015
5.0
animal removal, pest control
  + 0 more
I Have used this company for a number of years and all found the owner to be a professional and knowledgeable man to deal with. In the past have had to have squirrel nest and birds nest removed from roof areas and never had any additional problem again. The work is as the name says Quality pro. Jim does not require any contracts or long term investments. He and his team do an excellent job and are willing to listen and respond to concerns regarding chemicals used. My usual summer issue are hornets or wasps. Honey Bees welcome. Very Happy with job and have and would recommend this company
Description of Work: Sprayed entire foundation of house, sprayed roof awning all around the 3 story house. sprayed all porch area and around windows. Applied powder to rid areas of carpenter bees. Fogged large unfinished basement for spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

M M.
04/2015
2.0
animal removal, pest control
  + 0 more
THEY REMOVED A NUMBER OF FLYING SQUIRRELS AND MADE AN AN ATTEMPT TO PATCH SOME AREAS THEY THOUGHT THE PESTS WERE COMING IN/OUT OF THE HOUSE. IN FAIRNESS I HAVE AN OLD HOUSE. THAT SAUD THE SQUIRRELS CAME RIGHT BACK - SO NET-NET I SPENT A LOT OF MONEY TO HAVE 1 BATCH IF SQUIRRELS REMOVED BUT THE ROOT PROBLEM WAS NOT FIXED.
Description of Work: I bought a deal for $49 for an animal entry exclusion inspection!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,200

Response from QualityPro Pest and Wildlife Services
I am sorry to see that you gave us less than an "A" rating for our service. Did you had full house exclusion done for the squirrels? We guarantee our work and will gladly come back to inspect your home again at no charge and determine if there were any areas that we patched that need repairing. Please call the office to schedule an appointment 914-712-6333.

Norma M.
03/2015
3.0
pest control
  + -1 more
The service went okay. Their first trip they did a very thorough job but they were not as thorough the second trip. The technicians were polite and scheduling the deal was not a problem.
Description of Work: I purchased a deal for a stink bug prevention package.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$249

Response from QualityPro Pest and Wildlife Services
I am sorry to see that you gave us less than an "A" Rating for all areas of our service. Please let us know what we can do to gain an "A" rating from you in the future.

Lisa S.
03/2015
5.0
animal removal, pest control
  + 0 more
Patched holes on the outside of house. Set and cleared traps over 4 visits. Very pleasant and professional.
Description of Work: Full home pest extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from QualityPro Pest and Wildlife Services
Thank you for the great review. How is everything going at your home?

Jacob G.
03/2015
5.0
animal removal
  + -1 more
It went good. He was thorough and took the time to explain everything to me. He also gave me some remediation options, too.
Description of Work: I purchased a Big Deal for $49 for a Rodent, Bat, and Animal Entry and Exclusion Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from QualityPro Pest and Wildlife Services
Thank you for the great review. Happy to provide some useful information to you.

Raymond S.
02/2015
5.0
animal removal, pest control
  + 0 more
It went great. No mice in the basement since the work has been completed.
Description of Work: Identified several areas where rodents and other animals could gain entry to my house and blocked them up to prevent entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CAROLYN R.
01/2015
5.0
animal removal, pest control
  + 0 more
They came and inspected the house and determined that there were fresh mouse droppings in the attic where I had heard scratching. Traps were set in the attic, basement and a few in lower kitchen cabinets. In several days, Matt came back to check the traps for a total of four visits. During the visits, two small mice were caught in the basement and one mouse (a breeder) was caught in the attic. Matt sealed off openings around two outside doors and several other areas where they might have made entry into the house. Service was prompt, friendly and professional.
Description of Work: Inspected house for rodents, placed traps and sealed entry points after removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Luis V.
01/2015
5.0
animal removal, pest control
  + 0 more
The service was excellent. The workers explained the whole process from beggining to end. Since the service I have not seen another stink bug again. Will use them again next year.
Description of Work: Exterminate Stink bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Annie B.
12/2014
5.0
pest control
  + -1 more
He was excellent. He helped me determine that I had a sewage issue, not a pest issue.
Description of Work: I purchased the Big Deal, "$49 for a Rodent, Bat, and Animal Entry and Exclusion Inspection."
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

henry L.
10/2014
5.0
pest control
  + -1 more
I have used them in the past and they always do a good job for me. I will continue to use them in the future.
Description of Work: I purchased a Big Deal for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa T.
10/2014
5.0
animal removal
  + -1 more
The team at Quality Pro Wildlife was great. They went above and beyond what they were suppose to do. They were very knowledgable about old homes and wildlife. We haven't seen a mouse since!
Description of Work: Sealed small holes and trapped mice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

maria R.
10/2014
3.0
animal removal
  + -1 more
He was wrong about why there were holes in the ground. He suggested that he would put traps down for an added cost but didn't guarantee any results... Considered the 10 minute consult a waste of time and money.
Description of Work: Consult re:holes in ground around bushes.. Not impressed with company at all.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Response from QualityPro Pest and Wildlife Services
Hi, Very Sorry you are not happy with the Inspection. You seemed very Happy with our inspection when we were there at the Time. I know it was difficult to determine the cause of your dieing Bushes at your property line. i did give you several reasons where it might have been Animals Ranging from Voles to skunks. We gave you several options for us to determine what the culprit was that was digging holes at your Shrubs. I also recommended contacting a Arborist to make sure there was no disease at your shrubs. In the End I also asked if you would like me to inspect your home for Animal and rodent entry, But you declined. if there is anything we can help you with please give us a call.

Alexander M.
09/2014
4.0
pest control
  + -1 more
It was OK. Their estimate was too high. I had nothing negative; they were on-time for the appointment.
Description of Work: They came out as we had a smell in the wall. They were not able to locate the source of the smell.
Rating CategoryRating out of 5
$49

Response from QualityPro Pest and Wildlife Services
I am sorry to see that you gave us less than an "A" rating for our service visit. We feel our prices are extremely reasonable compared to other local competitors. Did you receive other quotes and complete the work needed? If there is anything you still need, please let us know and we will be more than happy to assist you. If you still need holes closings to prevent animal entry, we could offer a discount of 5% since you are an angies list member. Have a great Friday.

David V.
07/2014
5.0
animal removal
  + -1 more
The work was completed on schedule and as promised. We received a two year warranty. The company has followed up as promised and cleaned up a few minor things we found very promptly. Would use them again.
Description of Work: Install rat slab underneath porch extension of house (pour concrete, seal, etc.) seal holes, etc, get rid of debris and items stored by previous homeowner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from QualityPro Pest and Wildlife Services
Thank you for the great review. We will see you next month for a follow up

Paul C.
07/2014
5.0
pest control
  + -1 more
Everything turned out well. They did a thorough inspection, provided satisfactory explanations, and gave good advice.
Description of Work: I purchased a Big Deal for them to perform an animal entry exclusion inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Rafael V.
06/2014
4.0
animal removal
  + -1 more
I wasn’t able to use it because they did not service my area. However, when I contacted them, they were responsive and professional.
Description of Work: I bought a Big Deal from them for a rodent, bat, and animal entry and exclusion inspection.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Brian W.
04/2014
4.0
pest control
  + -1 more
They came up in the search area on Angie's List and I purchased the service. Then called and found out my area was NOT in their service area and had to get a refund.
Description of Work: Nothing, they didn't service the area. They came up in the search area on Angie's List and I purchased the service. Then called and found out my area was NOT in their service area and had to get a refund.
Rating CategoryRating out of 5
$799

Peter D.
03/2014
5.0
animal removal, pest control
  + 0 more
It went well. I have not any trouble with squirrels since the service.
Description of Work: Took care of squirrels that had moved into my attic. They performed an inspection to confirm it was just squirrels. Then they put netting and/or screens around all the entries points to prevent more squirrels from entering. Also set up a one-way cage that caught the other squirrels as they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from QualityPro Pest and Wildlife Services
Thank you very much for your review. It was a pleasure to help you with your Squirrel problem. Best Regards Jim Horton QualityPro Pest & Wildlife Services Inc.

Haibiao Q.
03/2014
3.0
animal removal, pest control
  + 0 more
The jobs of getting rid of rats and sealing the rat access were done very well. It's been 2 months since the job and no rats whatsoever. But, two issues that I think future users want to take caution: 1. Responsiveness: Jim doesn't seem to respond as quickly as expected. In fact I have to call him to make appointments. 2. Pricing: the Angie's list deal, according to Jim is a one-time job, while his $449 package includes 4 visits. For me, if I wanted to have his team come back, I'll have to pay the difference, which I did and I'm not regret for. However, a one-time job of $199 vs. 4 visits @ $449, you do the math. Update? I just found that the one visit that the company is supposed to make, didn't happen. And it was back in March! I was on a business trip at that time and my wife called for the company's number because she found mouse in our garage. I told my wife the number and told her that they are supposed to come a forth time as it's the package. I was recently told by my wife that she called the company and the company said they will send someone, but they didn't show up at all! This definitely changes my review for the company. I will never use them again.
Description of Work: Took care of the rat/mouse problem, sealed possible rat access

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$450

Cathy P.
03/2014
2.0
animal removal
  + -1 more
Jim arrived to perform the inspection and was very friendly and professional. As soon as he opened the door of the attic, he told me he found bat droppings. His estimate indicated a "moderate bat infestation in the attic." I told him I had had mice at one time but haven't seen any droppings this year. His report indicated: "Evidence of mouse activity in the way of mouse droppings..." His estimate further detailed "several eave areas that have gaps that allow bat entry...space under j channel from lower roof area that allows bats to enter up under siding and into attic...several spaces and gaps at soffit vent around entire house that allow bat entry...several vents that will have bird and rodent guards installed, all corner caps on siding need to be sealed for bats and mice...two definite rodent entry points that need to be sealed." Needless to say...I was VERY concerned! I immediately called another "Licensed Wildlife Control" expert for a second opinion. He inspected my entire house - inside and out. He said there were only two areas in the attic that had bat droppings but they were clearly at least a year old, maybe two. THAT'S IT! He felt there was NO indication of an "infestation" of ANY KIND. Upon checking the my entire house - inside and out - He found a couple of small areas that he said MIGHT need some attention but no evidence to wildlife of any kind. So...my advice is ALWAYS GET AT LEAST TWO OPINIONS.
Description of Work: I purchased this "deal" in 2011 and forgot about it. There was a mix-up and then the provider contacted me immediately upon realizing it and performed an inspection. His estimate for repairs was $4050.00 with a 20% discount $3478.95.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$3,478.95

Response from QualityPro Pest and Wildlife Services
Hi (Member name removed), I am very Sorry if there has been a issue with your purchase. Angie's List has not contacted us about this at all. I looked back through purchases and found your purchase back in 2011. Unfortunately I have no information on our end that we have inspected your home. Since we have started using a new data base and scheduling software Last year. I Pride myself on being extremely Honest and fair priced with people entirely! You may have been marked as completed in error. And if that is the case I apologize completely. I offer a free inspection of your home and quite possibly free service as this review is extremely upsetting to me. And the very thing that upsets me is a unhappy client. Please feel free to contact me directly At 914-712-6333 ext 1. With Regards and sincere apologies Jim Horton.

Christina B.
02/2014
5.0
pest control
  + -1 more
The service was just fine. They looked at the bed and said there were no bed bugs.
Description of Work: I purchased a Big Deal for a bed bug inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL W.
01/2014
2.0
animal removal
  + -1 more
1/29/14 He told me on the phone that he would definitely get the skunk. I paid for 3 days service for around $450. He caught a raccoon and an opossum. Never got the skunk so I still have a skunk under my deck. As far as I am concerned, I hired him to get rid of a problem which he did not. I think $450 to get rid of any animal that I am assured before hiring that he will get is enough money to assure the job is done. What, should I now pay another $450 to get rid of the skunk with no assurance of outcome? No- I am going to go buy my own trap. 1/30/14: Jim, the owner called me today (he saw my Angie's List review) to tell me that he would return when the weather warms to give it another go at catching the skunk. I've upgraded my professionalism grade from C to B and will upgrade my entire rating if he follows through and gets the stinky varmint.
Description of Work: Hired to remove skunk from under deck - failed to do so.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$450

Diane B.
01/2014
3.0
pest control
  + -1 more
I think I purchased their deal to late in the season. We had the appointment and they sent someone out when I wasn't home the first time. It was a 2-part service. The second time I was home and it got cold but I didn't see anyone come so I called him and he told me that he already sent someone out to spray and I told him no one came because I've been home everyday. He was very nice about it but in the end we had to reschedule the second spray for the Spring. The first spray was done on the 26th of November.
Description of Work: I purchased a Big Deal coupon from QualityPro Pest and Wildlife Services for stink bug protection services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$249

Contact information

5 W Cross St Suite 5L, Hawthorne, NY 10532

http://www.qualitypropest.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
9:00 AM - 1:00 PM


Licensing

Insured

Licensed*

Trade License Number
13666
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal Removal,
Pest Control,
Chimney Repair

FAQ

QualityPro Pest and Wildlife Services is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 9:00 AM - 1:00 PM

QualityPro Pest and Wildlife Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, QualityPro Pest and Wildlife Services does not offer free project estimates.
Yes, QualityPro Pest and Wildlife Services offers eco-friendly accreditations.
No, QualityPro Pest and Wildlife Services does not offer a senior discount.
Yes, QualityPro Pest and Wildlife Services offers emergency services.
Yes, QualityPro Pest and Wildlife Services offers warranties.
QualityPro Pest and Wildlife Services offers the following services: Animal Removal, Rodent Proofing, Animal Proofing, Bat Removal, Bat Proofing, Raccoon Removal, Squirrel Removal, Skunk Removal, Animal Trapping, Ants, Bee's, Spiders, Pest Control
Termites

Contact information

5 W Cross St Suite 5L, Hawthorne, NY 10532

http://www.qualitypropest.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
9:00 AM - 1:00 PM