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Cool Power LLC

Heating and Air Conditioning, Air Duct Cleaning, Heating Oil,

About us

Cool Power is an HVAC, Plumbing, Appliance, Heating Oil, Fabrication and Indoor Air Quality Company which has over 50 employees and growing. We have been established and serving the Long Island Area for over 30 years. All our services are performed in house with no subcontractors. We are a Premiere Dealer with Lennox Industries and partner with Costco to perform all of their members Heating and Air Conditioning needs. Fully Licensed and Insured. Additional contact name - Jared Hager. Additional email - jhager@coolpowerac.com. Additional fax - (631) 231-4769.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

HVAC install & repair. Maintenance contracts. Appliance repair. Indoor air quality. Sheet metal fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.736 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 36 reviews

Cathy R.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
We have relied on Cool Power since their original installation of our Lenox system, and we are completely satisfied with the unit and yearly service. Alex, the amazing technician who came yesterday for the yearly service visit, meticulously diagnosed and fixed a minor issue and the system works like new. We recommend Cool Power. The yearly contract is worth every penny.
Description of Work: Maintenance on central air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike A.
07/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Called a friend in the commercial A/C business who recommended Cool Power for central a/c repair .I called them and set up a repair call. The tech arrived at 1000am sharp the next morning introduced himself , very professional , very friendly . He spent about an hour doing some testing and found the evaporator coil freezing and failing . About noon time the very next day Vinny one of the Owner/Foreman of Cool Power called me and went over the inspection report and asked if it was OK to come over , I was glad he offered to come over that same day and discuss what I would need to resolve the issue. Within two hours Vinny showed up .He introduced himself and said he wanted to do another inspection. He explained the issue and advised that I needed An Evaporator Coil match to my Lennox condenser was the best possible fix for my system...Vinny was extremely knowledgeable and easy to work with .I felt very comfortable with his suggestions and went ahead with the new Evaporator coil and installation...The parts and metal work were completed the install was set up and done within 5 business days. His install crew showed up at 830am for the install , great crew easy to work with , clean , neat professional after about 5 1/2 -6 hours the work was complete and just in time to defend against 90 degree weather . Cool Power was a home run.. I will use them again and would highly recommend then. Mike
Description of Work: Evaporator Coil with associated metal work..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura G.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Called at 6am Monday morning and was pleased to speak with a "real" person at the answering service. A service technician arrived within 4 hrs, as was promised. Joe, the service technician, was professional, competent and friendly. The repair was done efficiently and to my satisfaction. I highly recommend this company and would use them again.
Description of Work: Furnace was firing, but shutting off after a short time. It was not producing any heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty A.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Technician came within 4 hours and fixed a relay.
Description of Work: My furnace wouldn’t start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joseph M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do a fine job. Price is normal for contract. Good job. I called them they came they said they'd come back and they did as they told me they would.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anil D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They were professional, exactly on target time wise. System was just installed this fall so only used for a couple of days.
Description of Work: New central air conditioning system install, including all new ductwork. Used this company because Costco offered them as installers. I already have a gas hot water radiator system for heating so this was only A/C and ductwork install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary N.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. The owner of the company came over and discussed the installation and the type of the unit we got for the cost. We did shop around but I thought his was the best value considering the type of unit he was putting in and the cost of it. We used it all season. It was fine. We had no issue with it. They were very nice. The installation guys were great. I thought the price was fine. The quality of work was excellent. Their responsiveness was very good. They showed up when they were supposed to show up. If you had any issue, they had to reschedule it in the beginning but they gave us ample notice. Their professionalism was excellent. We would recommend them to somebody.
Description of Work: We used Cool Power. We had a unit installed before summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Erich G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything about our dealings with Cool Power has been terrific. (We investigated three companies thoroughly before signing on.) The initial installation was done professionally and we were happy with the results - a new, efficient system, at a reasonable cost. When we had difficulty with LIPA (we were due a rebate, which somehow fell through the cracks at LIPA, but this was paperwork after Hurricane Sandy, so no surprise, really…), Cool Power stepped in and helped us expedite it. We have signed up for the annual maintenance contract for the past two years, feeling we wanted to protect our investment, and the service has been prompt, professional, and thorough both years. We recommend Cool Power to anyone who is looking for the services they provide.
Description of Work: This review was written after our second annual maintenance check for the AC system which was installed two years ago. We pay for an annual contract, and this system-check is included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
A crew of 5 was out my house and put in 2 full days, without any problems. They were professional, courteous, and neat. They went as far as helping me get a nest out of some attic space while running ducts along with shoveling the snow all the way around my home to get my new unit to the location! This was well above their scope of work and never complained. The work was thoughtfully laid out with attention and detail and couldn't be happier with the price and install.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Steve G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Punctual, professional and clean. Showed up early with a full crew and 2 trucks. Finished a complete installation including duct work and left everything like they found it.
Description of Work: Installed Central Air in an 85 year old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

L M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling and communication was excellent. A full crew showed up on time. The work was completed in a bit less time than they had estimated. They made almost no mess and they had to install new registers in every room. The system has worked as promised all summer without any problems.
Description of Work: Installed a brand new Lenox CAC system in a home that did not have CAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Lori B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, professional, cleaned up before they left and I have been loving the system ever since. I sign up for the annual contract and they come out every year to give the system a "tune up". They are the ultimate in professionals from the sales person to the men doing the installation. I recommended them to my neighbor and they feel the same way. You can't go wrong with Cool Power.
Description of Work: Originally Cool Power installed my Central A/C (8 years ago). They did a tune up in May 2013

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james F.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
This is a company I have been using for a couple of years now. I used them for a central A/C unit first. The price was middle of the road. Everything else was exemplary. The workers were on time and very knowledgeable. They put it in fast and neat. I noticed that my font two rooms were not cooling well. The owner came to my house and determined that both rooms needed an additional vent. He was sorry for the inconvenience and installed them for cost. After Super Storm Sandy I called them to replace my flooded boiler. They were their within days of the storm to give me an estimate. In a time where lots of companies were price gouging they came across with a more that fair estimate for full replacement. They had my boiler within a week and held onto it for me for a bit until I reached the stage of repair for it to be installed. I had a service contract for maintenance on my previous boiler with another company. I also had a contract for oil delivery. They decided to price gouge and tried to charge me for things that would have normally been covered under the contract. I left them for Cool Power's oil delivery and they have shown up when they said they would and filled the tank. Their prices are also very competitive. I have a contract with Cool Power to service my central A/C unit. Due to an electrical issue I sustained some damage to my central A/C unit. This happened during the peak of the recent heat wave. As a contract customer I was able to get them to my house within a couple of days. They determined which part I needed and had it in a couple of days. A technician named Vin came to do the repair. While doing the work he came across another part that needed to be replaced. He called the place they use for parts and was told it was available. Through my experience most places would have said we have to order the part and reschedule to put it in. Knowing it was extremely hot and that I had an infant in the home Vin left, picked up the part, and installed it. I was very appreciative. Cool Power is a company that will go the extra mile and I would recommend them to anyone.
Description of Work: Central A/C. Boiler. Oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Philip O.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Top pros. Obtained through Cosco with their ;promotion discount. Job went as smooth as silk. Had Lennox XC17-36 installed. Because this firm gets many of their customers from Cosco you can be certain that they know what they're doing.
Description of Work: Installed central air conditioning in ranch home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Richard L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
FANTASTIC!! Communication was excellent. Speed was excellent. Quality of workmanship was excellent. This is a VERY professional company.
Description of Work: Installed new boiler and hot water heater. Also, ran duct work and installed HVAC for basement renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn W.
03/2012
2.0
heating & air conditioning/hvac
  + -1 more
Service person would not let me sign a contract to do the work. Since I did not want to open an American Express account at Costco, he did not want to accept cash. Imagine in a recession, where the bill was over $14K, he did not want to accept cash for the work. I had some of the work done by another company who was happy to take cash.
Description of Work: Work was not performed since I would not open a Costco American Express card,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$14,000

Dennis D.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very quick at getting the job done. They were very courteous. They did a great job.
Description of Work: We had them install a new air-conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$14,000

karen S.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
So far, the system seems quiet and everything was done as promised. They just finished the job so time will tell as to how everything works but so far we are very happy. The workers were polite and neat. The job was completed in one day and they took all the old equipment away with them.
Description of Work: The company was very responsive to our request for an estimate. We checked around and found the price to be very fair. They installed a high end AC system along with an air purification system. We had new ducts installed as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

William J R.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Bill provided the estimate with detailed measurment and its explanation. He suggested that I pay with a Costco AE to get $900 in benifits. Brain did the measurement of the interior for the vents and placed the unit in a spot that I thought was not possible and made my day. The crew of 6 for the installation was very polite,got to work right a way and worked very clean. I wish I could remember their names. There were a few concerns at the end of the day a far as air flow but they addressed them quickly and made adjustments.
Description of Work: All the appointments were kept and on time. The gentleman providing the estimate suggested a payment procedure that benifitted me completely. The gentleman conducting the measurement was polite and very informative. The crew for the installation worked very clean and put up with my many questions politely. They followed up a few days later to ask if I had any concerns. The whole experience was was pleasurable and I would recommend Cool Power to everybody. Great Job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mark A.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
Once we decided exactly what we wanted (which was the hard part) everything went smoothly. They were prompt neat clean courteous and completely respectful of furniture and fixtures that had to be moved to deal with the ductwork.
Description of Work: We had installed central air conditioning with ductwork.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Andrea M.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
It is a yearly contract and I spend about $800. They maintain and repair my heating and air-conditioning unit. They have also installed two brand new furnaces for me in the past. Everything turned out great the last time I used them. I continue to use them because they seem to be very knowledgeable. They are also reliable and come w2when they say they are going to, unlike the big monopoly companies.
Description of Work: I have a service contract with Cool Power Inc. for heating and air-condition. The last time I used them was in October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

esther O.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
From the moment we were visited by the company's representative we were so impressed with the company. The work was done quickly and neatly and by the afternoon we had air conditioning!
Description of Work: Central air conditioning installed in a multi-level home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Andrea M.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
I hired this company through the yellow pages, based on location and web site. The company gave me an estimate by phone before they arrived. They arrived on time and wore booties in the house. I was VERY pleased with technician, who was knowledgeable and showed me how to change filters by myself. He actually made me do it, to show him I could do it properly. This was important to me because it sometimes LOOKS easy, until you try it yourself. The price was reasonable and just what they had quoted. I have a contract with the local "giant monopoly" and will definitely switch my contract to this company, who provides infinitely better service!
Description of Work: Performed maintenance on my whole house humidifiers and checked performance of my two gas burners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon W.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
The salesman was very friendly and informative. They were excellent and the job was completed in the time frame they said it would be done.
Description of Work: Installed a brand new A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

STAN L.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Cool Power Incorporated has always been a well trusted and reliable air conditioning contractor. I highly recommend them. They installed our unit 5 years ago and they still do the maintenance for free because I bought an extended warranty. They are neat, clean, and never leave a mess.
Description of Work: They serviced our central air conditioner this spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

10 Newton Place, Hauppauge, NY 11788

www.coolpowerac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Heating Oil,
Appliance Repair - Small,
Plumbing,
Appliance Repair

FAQ

Cool Power LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Cool Power LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Cool Power LLC offers free project estimates.
No, Cool Power LLC does not offer eco-friendly accreditations.
No, Cool Power LLC does not offer a senior discount.
Yes, Cool Power LLC offers emergency services.
Yes, Cool Power LLC offers warranties.
Cool Power LLC offers the following services: HVAC install & repair. Maintenance contracts. Appliance repair. Indoor air quality. Sheet metal fabrication.

Contact information

10 Newton Place, Hauppauge, NY 11788

www.coolpowerac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM