From its founding as a custom window installation company in 1992 in New York City, to its rise as the leading designer and manufacturer of soundproof windows, CitiQuiet Corporation is a company where “Innovation” is part of its core history. The CitiQuiet story is one of change and innovation inspired by customer needs, from the company founder’s first solution to improve the quality of life for a friend with a new born not sleeping due to a very noisy bedroom, to its new breakthroughs in soundproof window design and manufacturing.Today, the CitiQuiet® brand is the most recognized and most used brand in the soundproof window market. Builders, remodelers and homeowners know CitiQuiet as the brand leader. Its commitment to product excellence and innovation, combined with a commitment to customer satisfaction has built CitiQuiet into the foremost manufacturer of soundproof windows and sliding doors worldwide. Additional phone number - (888) 784-3890. Additional contact names - Michael Ibarra, Sheldon Archer. Additional e-mail - info@citiquiet.com. Additional DBAs - City Silence, Citi Silence, Citisilence.
Business highlights
28 years of trusted experience
Services we offer
Soundproof windows, hurricane windows & replacement windows and doors.
Description of Work: I have no idea of the effectiveness of the window product but I decided to go with cityproof as they spent about 30% more time measuring the windows.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$17,000
Richard C.
05/2013
5.0
replacement windows
+ -1 more
Noisy Clinton Street was not getting any quieter. I am amazed at how well this product of soundproof windows delivered. When I first called, I was given honest advice and various options. I appreciated that very much. Once installation was complete the change was immediate!
Description of Work: I had 80% soundproof windows installed in my bedroom. First, contractor came to take measurements. Then custom order was placed. In 6 weeks, windows were all installed in one afternoon.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
CLYON B.
01/2012
5.0
replacement windows
+ -1 more
Everything went well, and they did good work.
Description of Work: They installed additional windows in my bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Eric W.
01/2012
5.0
replacement windows
+ -1 more
My wife and I live next to a hospital dialysis center / med school dorm, and we are constantly being awakened by the back-up beeping from ambulette vehicles every morning at 5:00am, or by drunk and loud med school students late at night. So we decided to invest in sound-proof windows. We compared these windows w/ another sound-proof window company. The prices were close, but CityQuiet was slightly cheaper. Additionally, one of our neighbors has the sound-proof CitiQuiet windows in their bedroom, and we were amazed at how quiet it was (while looking at delivery trucks out of the window and a barking dog - which we could not hear). The installers arrived around 15 minutes late, but they were very professional, and they installed all 3 windows within an hour. They caulked around each window, and cleaned up before leaving. While the noise has not been completely elliminated, it's at least quiet enough to allow us to sleep through. The low-pitch bass sounds are virtually gone, but the high-pitched sounds are still slightly audible. It's still a huge improvement, and we sleep better.
Description of Work: Installed 3 interior sound-proof double-hung windows in front of my existing windows.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Michael C.
01/2011
3.0
replacement windows
+ -1 more
I chose not to go with them because I felt more comfortable with another company. They seemed a little desperate and like they wanted the work too much. An architect recommended them to me. Their estimate was a little confusing and it wasn't as clear. I was very happy with the company that I went with.
Description of Work: I got an estimate from Citiquiet for windows.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$5,000
Response from CitiQuiet Inc
We're truly sorry that you found our estimates confusing, and that you opted to work with another company. In any case we hope you've met your soundproofing needs; but we're always here if you'd like to reconsider. It does bear pointing out that we followed up with you on three occasions in four months following your estimate to clarify any questions, including a phone call from our Vice President, Marc Cohen. Client service is the crux of our mantra, and we'd have been remiss not to have kept in touch with you. As you can see from other reports, many other people have been thrilled with our soundproof window systems. I know that if we could have rendered our services, we would have been able to count you among them. Regards, Tiki Selimaj CitiQuiet
Jerry C.
11/2010
5.0
replacement windows
+ -1 more
Prompt service, excellent product. I highly recommend them.
Description of Work: Citiquiet installs soundproofing (or sound controlling) windows over existing windows. I had a problem with outside noise at night interfering with sleep...had a window installed to control for sound and it works very well. Service was prompt and professional. These windows cost a good amount but are worth it for the noise control they provide.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from CitiQuiet Inc
Dear Member: We're extremely glad to hear you were pleased with our service and hope the windows still meet and exceed your expectations. Please don't hesitate to contact us if you have any questions or comments. We'd love to hear from you. Regards, Tiki Selimaj CitiQuiet
julie R.
09/2010
4.0
replacement windows
+ -1 more
They were fairly responsive. Their pricing was middle of the line.
Description of Work: We contacted Citiquiet Inc. to get a quote for window replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Response from CitiQuiet Inc
Thank you for your feedback; we're always looking to hear ways we can improve. We hope you've enjoyed your windows and encourage you to contact us if you have any questions or comments you'd like addressed. Regards, Tiki Selimaj CitiQuiet
Pamela S.
06/2010
5.0
replacement windows
+ -1 more
Windows were installed without a hitch and went more quickly than I had anticipated.
Description of Work: Mark Cohen of Citiquiet came to our apt on Feb 24th and gave us an estimate to install Citiquiet windows on all our windows. His quote included the 10%discount for being an Angies list member though you could have probably bargained for a discount if you weren't a member. Mark scheduled a convenient early morning appt before work. He explained in detail how the windows were constructed and gave us options for a small window we had in the living room. He was very knowledgable about the product. He told us it would take 6-8 for the windows to be made which was pretty much on target. We were very happy with the installers although after they left I found they had left finger prints on the inside of the interior windows that I couldn't reach to clean. So I called them up and they were very appologetic and we scheduled someone to come and clean the windows. I was very satisfied with their services and I am now living in peace and quiet. I can't believe I waited so long to get them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from CitiQuiet Inc
Dear Member: We appreciate your feedback immensely, and are glad to know our product and service were satisfying. If you have any questions, concerns or need to follow up with us for any reason, please do not hesitate to call. Regards, Tiki Selimaj CitiQuiet
lisa B.
04/2009
5.0
replacement windows
+ -1 more
sales professional measures and then will give estimate following the visit and then make appt for the windows to be installed windows installed the workmen were great .. cleaned up ..no mess.. very professional THANK YOU CITIQUIET
Description of Work: called citiquiet for appt. a sales professional set up appt. for someone to come to my apt. they were very knowledgeable,measured ,educated us .about the window and how it reduces the noise .we were very impressed and decided to go with the company..my husband and I could not sleep through the nite because of the nyc noise in the street; but now we are so happy with our new windows and sleep in peace and quiet! now we are going to do the living room too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from CitiQuiet Inc
Dear Member: We're glad to hear you enjoyed our service and product! It makes all of our efforts worth it to hear clients speak highly of us as you have. We'd love to hear any additional feedback you have, and invite you to call us if you have any other questions or concerns. Regards, Tiki Selimaj CitiQuiet
05/2006
5.0
replacement windows
+ -1 more
THEY WERE VERY PROFESSIONAL AND EFFICIENT. THEY CAME AT OUR CONVENIENCE. THE WINDOWS REALLY CUT DOWN THE STREET NOISES. THEY WERE A WONDERFUL GROUP OF GUYS. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THEY REMOVED SIX SMALL WINDOWS AND REPLACED THEM WITH DOUBLE WIDE SOUNDPROOF WINDOWS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from CitiQuiet Inc
Knowing that you had a pleasant experience with CitiQuiet makes all of the effort worth it. Thank you, and we hope to hear from you soon! Regards, Tiki Selimaj CitiQuiet
LIZ P.
02/2006
5.0
window treatments
+ -1 more
THEY DID AN EXCELLENT JOB ON EVERYTHING. THEY USED SOMETHING SPECIAL TO HELP BLOCK OUT THE OUTSIDE NOISE AND IT REALLY DID WORK. I AM VERY SATISFIED WITH EVERYTHING THIS COMPANY DID FOR ME.
Description of Work: THEY MADE AND INSTALLED WINDOW TREATMENTS FOR EVERY WINDOW IN MY HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CitiQuiet Inc
We're glad to count you among the hundreds of customers we've made happy. We hope to hear from you if you have any additional comments, questions or concerns. Regards, Tiki Selimaj CitiQuiet
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Window Treatments,
Doors
FAQ
CitiQuiet Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
CitiQuiet Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CitiQuiet Inc offers free project estimates.
No, CitiQuiet Inc does not offer eco-friendly accreditations.
No, CitiQuiet Inc does not offer a senior discount.
No, CitiQuiet Inc does not offer emergency services.
No, CitiQuiet Inc does not offer warranties.
CitiQuiet Inc offers the following services: Soundproof windows, hurricane windows & replacement windows and doors.