Rella Plumbing & Heating

Went well and on schedule. The only drawback was that the thermostat control was of limited value, so that heating is turned on and off manually.

Very well.

I hired Rella to do work on my home last summer. He required a $7,000 deposit in order to file for permits and begin work. He was unresponsive and would not be there when asked. I requested my deposit money back and told him I no longer required his services. He withdrew his permit application but has yet to respond to my numerous requests for my deposit to be returned. It has been close to a year now and I have not received my money back. I have filed a lawsuit against him in order to get my money back. I would advise that you proceed with caution when using this subcontractor.

He did a nice job with this simple task. He replaced the sink faucet, was clean, courteous and even provided some additional recommendations for future work. He even came out on Saturday after a Friday call.

1) I asked that he install a basepump backup water powered sump pump in an empty sump pit on the street side of my house. 2) He told me it was too difficult to do in that location because of the water line’s location. 3) He convinced me to instead have him dig a new sump pit on the backyard side of my house at a much higher expense and install a Liberty SJ10 water powered pump together with an electric pump in the new location. 4) The system did not work and the basement flooded with the power outage. 5) I told him this would not have happened if we were able to install the backup pump next to my primary pump on the street side. He then told me, miraculously, that he could install a water powered backup pump in that location without difficulty using flex piping. [It was the and quot;difficultyand quot; of connecting the waterline without breaking down walls, which prevented him from doing this initially, or so he told me. Turns out it was just a lie to have him do a much bigger job of excavating a new pit which did not solve my problem. 6) He installed the second backup pump with the flex piping and it worked beautifully during the next power outage. My basement is finally dry even without power for days on end. 7) It cost me 5x what it should have because of the unnecessary excavation and installation of a primary and backup pump that I did not need, but was “sold” to me because he told me I could not get the water powered backup pump where he eventually put it without any trouble. 8) The first job he did used a piece of equipment that has been dripping, nearly from the date of installation, and has prevented me from putting the sump pit cover on my unnecessary, space consuming, sump pit, which is not up to code and which will not pass inspection when I sell the house. So I must pay a new plumber to fix what he did because for nearly five months he has given me the run-around. And finally, he left all of the excavated concrete against my house in the backyard. He basically only removed that material when I told him I needed him to do the second job (the second job that should have been the first job and would have avoided a) 1 flood and b) the cost of excavating an additional sump pit, the loss of significant floor space in our laundry room and months of trying to get him to come fix the drip created by his first job.