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CASTLE OIL CORP

4.3(
8
)

Heating and Air Conditioning

Services we offer

FUEL OIL, COMMERICAL NATURAL, BOILER BURNER, EMERGENCY BURNER SERVICE, AND WATER TREATMENT.

Reviews

4.38 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%
Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.4
responsiveness
4.7
punctuality
4.3
Write a review
Showing 1-8 of 8 reviews
Jenny T.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
Had to wait five hours for a scheduled service call. And it took 3 calls just to make this appointment. But when the technician arrived he was very professional, smart and helpful.
Description of Work: Routine service call.
Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
punctuality
1.0
Yes, I recommend this pro
Tony L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Prices are great and he allowed me to call for delivery instead of an order delivery
Description of Work: He provided me with heating oil.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colleen K.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
Castle Oil gets straight A's from us. They are so dependable and reliable. When we had an emergency in the middle of a cold winter night and they actually came out right away. They are very responsive and professional. This is a top-notch company.
Description of Work: They serviced our oil furnace last fall. They inspected all of the parts and cleaned everything. We have an annual contract, so we pay a yearly fee for the service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lohse B.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
AFTER WE CALLED THEM, THEY CAME WITHIN A COUPLE HOURS. THEY GOT OUR HEAT BACK ON AGAIN. THEY'RE FRIENDLY AND GOOD WITH CUSTOMER SERVICE. I DON'T THINK THEY'RE THE CHEAPEST COMPANY AROUND.
Description of Work: THEY REPLACED A PART ON THE OIL BURNER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
BARBARA S.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY DELIVER THE OIL EVERY TWO WEEKS. SO FAR THEY DELIVER IT ON TIME. WHEN THEY CAME TO CLEAN THE BOILER, IT RAN FINE. THEY DELIVER WHEN THEY'RE SUPPOSED TO. THEY'RE PUNCTUAL.
Description of Work: IT WAS A BOILER CLEANING, REPAIR AND DELIVERY OF HOME HEATING OIL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Victor F.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
IT WAS FAVORABLE. I CALLED AND MADE AN APPOINTMENT FOR THEM TO COME OUT TO CLEAN AND SERVICE MY UNIT. I CALLED WHEN I HAVE A QUESTION ABOUT SOMETHING, AND THINGS CAN BE RESOLVED ON THE PHONE. THEY'RE VERY RESPONSIVE.
Description of Work: THEY DO ROUTINE CLEANING OF THE HEATING AND THE AIR CONDITIONING SYSTEMS. THAT WAS COVERED IN THE ANNUAL CONTRACT.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANET C.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY GAVE MY AN ESTIMATE. THEY OBTAINED THE NECESSARY PARTS DIRECTLY FROM THE COMPANY THAT MANUFACTURED THE BOILER, SINCE IT WAS COVERED UNDER WARRANTY. THEY CAME OUT AND DID THE REPAIR IN LESS TIME THAN ORIGINALLY EXPECTED. ABOVE AMOUNT WAS AN ESTIMATE. I HAVE NOT RECEIVED YET THE FINAL BILL.
Description of Work: THEY CAME OUT TO MY HOUSE TO SEE WHAT THE PROBLEM WAS WITH THE BOILER. THEY FOUND A LEAK THAT NEEDED TO BE REPAIRED.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Elizabeth G.
10/2005
1.0
heating & air conditioning/hvac
  + -1 more
VERY DISSATISFIED. I BELIEVE THEM TO BE LESS THAN HONEST WITH THEIR CONSUMERS. I WOULD NOT USE OR RECOMMEND THIS COMPANY TO ANYONE. I HAVE HEARD OTHER STORIES FROM FRIENDS WHO WERE DISSATISFIED WITH THEM.
Description of Work: WE HAD A SERVICE CONTRACT WITH THEM. IT WAS ROLLED OVER FROM THE PREVIOUS HOMEOWNER. THEY DID NOT GIVE US GOOD SERVICE WHATSOEVER. THEY OVERESTIMATED THE AMOUNT OF OIL IN THE TANK THE DAY OF OUR CLOSING. THEY DID NOT FIX OUR OIL BURNER. WE ONCE HAD AN IRATE SERVICE MAN COME TO OUR HOUSE COMPLAINING THAT OUR CALL DID NOT WARRANT A VISIT FROM THEM DUE TO A SNOWSTORM.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$175

    Contact information

    500 MAMARONECK AVE, Harrison, NY 10528

    www.castleoil.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    CASTLE OIL CORP is currently rated 4.3 overall out of 5.
    No, CASTLE OIL CORP does not offer free project estimates.
    No, CASTLE OIL CORP does not offer eco-friendly accreditations.
    No, CASTLE OIL CORP does not offer a senior discount.
    No, CASTLE OIL CORP does not offer emergency services.
    No, CASTLE OIL CORP does not offer warranties.
    CASTLE OIL CORP offers the following services: FUEL OIL, COMMERICAL NATURAL, BOILER BURNER, EMERGENCY BURNER SERVICE, AND WATER TREATMENT.

    Contact information

    500 MAMARONECK AVE, Harrison, NY 10528

    www.castleoil.com