BH Lawnscape Inc

Unfortunately, my experience was nothing like the other reviewers. I reached out to BH in the beginning of April to inquire about lawn care for the upcoming seasons. I met with the owner, Bill within a couple of days of sending an e-mail through Angie's List at my property and had two quotes a few days after. One quote was for a full service lawn care, which included a great detail of coverage, while the other quote was for a one time cleanup for spring. After going over options for a few days, I selected the one time cleanup due to budget constraints. I was so impressed with Bill's offerings that I intended to sign up for some of his other services as soon as it was feasible. Our contract with an expected time frame of service was set by April 20th. This is where things went south. Due in part to Bill's schedule and or poor weather over several days, I didn't get any service. It is understandable that lawn work isn't going to happen in the rain. However, scheduling issues are for Bill to work out. After being forced to wait, I e-mailed Bill to see when he thought he could come over. He suggested later that week, but by April 29th or 30th specifically. Unfortunately, l did not get service, not even on the 29th or 30th. I hadn't rained continually every day, but it was chance of or scattered showers. I tried to be reasonable by asking for a quick mow (would take approx 15-20 minutes on my property with a commercial mower) and by telling Bill he could come back and do the rest another time. Considering this was actually suggested by Bill earlier on in our communication, I figured this would be acceptable. Unfortunately, I kept being put off due in part to less than preferred weather and or Bill's schedule. As my property continued to be put off over multiple days, my grass is growing out of control. In the same time frame, with the same weather, the landscapers my neighbors use for similar services have been at their property once or twice. Yesterday (5/2/19) was the breaking point for me. Yesterday was sunny all the way until the evening hours. I figured Bill has to be able to make it to my property on a nice sunny day. Unfortunately, I was wrong. Not only did Bill not make it to my property, he didn't even call or e-mail me to let me know he wasn't going to make it. I decided to terminate my business with Bill yesterday evening. Bill was gracious and understanding as to why I terminated my business with him. However, he said that he would have come over today (the day I'm writing this review). Considering that it was forecast to rain, I could only roll my eyes at reading his response to me, knowing that there is no way he would have come to my property today because of the weather. I'm not sure what the underlying issue was that caused Bill not to perform the services agreed to. Pure speculation leads me to believe that because I was not spending a substantial amount of money or not agreeing to a recurring service, that I was of the lowest priority.

His first month went great and I am continuing to use his company