WNY Installers Home Improvement Inc

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It was very good and he was just great. He came back the other the day because part of the siding was blown off by the wind but he came the same day I called a fixed it. The price was very reasonable and he worked in the inside too.

I was very pleased with the work done. The guys on the job were very friendly and accommodating, always arrived when they said they would. The owner of the company was always available when we had questions and stopped by the job on a regular basis. We would definitely use this company in the future and would recommend them highly.

Randy and his installers showed up at approximately 8am and got started immediately. Larry started on the windows and Rob on the door. The door handle was the wrong one that we ordered and Randy got the right one right away. Rob finished up the door and started helping Larry immediately finish up on the aluminum trim on the outside. All windows and door were insulated and calked properly. They cleaned everything up and left at approximately 4pm. They also laid down drop cloths all around the living room to not only protect the rug. Everything was done very professionally and we would definitely use them again.

This contracter came to our home and met with my husband to discuss a major remodeling job (kitchen, bathroom and family room). He left with a promise to give an estimate and we never heard from him again. Unfortunately, this experience was representative of many that we had when looking for a general contractor. We had little difficulty getting folks to the house for an initial appt. but only two out of seven ever got back to us. Again, I must emphasize that this is a major remodeling job - probably $100,000 in total. We do have an older home and perhaps that is off-putting - contractors may be more interested in more straightforward updating without having to consider the age, integrity and style of the home. Still, professional courtesy would suggest that some type of communication would be warranted, even if just to say and quot;not my thingand quot;, and quot;too busy nowand quot;, and quot;out of my comfort zoneand quot;, etc. It appears that contractors in WNY are just not that hungry for work - disappointing to folks like us that have just moved to the area.

When job was finished we weren't satisfied with (workmanship) of job, spoke to owner about it and he had a his carpenter at our home the next morning and everything was fixed to our liking.

We have to say the overall experience was great. We have had a lot of work done on our home and these guys were one of the best contractor we have used.

They were excellent. They were very professional. They did everything that I anticipated they would do. I caught one thing that I asked to be put into estimate that they had not done, so I pointed it out and the next day they came, they corrected their mistake. Their work is very good. I have absolutely no complaints. I am trying to gauge between this year and last year how much my gas bill has done down, but it is kind of difficult, I have to wait a little while longer. The two bills that I have seen have gone down, but I want to look at overall over the next 6 months or so. I had several estimates done and they were the lowest.

Did a fine Job, on time and cleaned up everything after install.

This was a wonderful experience they cleaned up after themselves, One piece for the job was missed and was corrected the next day. One of the windows has a defect, they took pictures and a new insert is being completed and will be installed when it arrives. I would not hesitate to use them again.

They are very professional. They are very efficient.

It was satisfactory. They were prompt. They arrived when scheduled and got the job done quickly. The price was the primary reason that we went with them.

Craig from "installers",came on 5/4/10, exactly at the agreed time. We wanted to improve the windows in our house but did not know exactly what to replace and what to repair. He gave us some excellent ideas and we did indeed have some of it repaired by Twin City Glass(another satisfactory story). On 5/13/10 Craig returned,brought some window models and we discussed some further options. Order time was to be about 4 weeks. Craig was knowledgeable, very pleasant ,easy to reach by phone and email, and punctual. We signed the contract and paid half. The work was started on 6/21 and completed on 6/23. The actual installers were skilled, motivated to stay on schedule, and did a very good job. Mike and Tim were punctual, trying hard to stay ahead of the rain. Craig was in daily to follow the progress and make sure things went smoothly. Except for having to schedule time to be at home, the whole thing was painless. And the windows look great! The shower is fine too and was a difficult job.

I called them and they never showed up for an estimate. I wanted the basement to be remodeled. They never followed up and never called me back. So, they didn’t get the job. They were nice, though. I will never use them again in the future.

My experience with WNY Installers was a lot like being on HGTV. There was the Project Manager/Very Talented Designer, Craig Constable, who turned my ideas into an even more beautiful reality, and there was the highly skilled, hard-working, friendly crew who showed up every weekday on time and cleaned up before they left for the day. Only the film crew was missing. Okay, a major (kitchen and bathroom) renovation is disruptive, but these people made it so much less painful: my input was welcomed, changes weren't the end of the world, and never once did I feel that my project was put on hold in favor of another. Call these guys. You'll be very pleased with the process and the results.

Great. Arrived promptly and the 4 men were professional, cleaned up as they went, and were done within 4 hours. The work was completed as expected.

crew of the4men were here at 8am and were finished by 330pm onthe same day they were fast and veryfast,neatand left the clean

The installers, Rich and Mike, were wonderful. They arrived on time and went straight to work. They were extremely proficient at their work and were so neat in completing their task that I hardly knew they had been here except for the beautiful windows they installed. I would definitely use this company again and highly recommend them.

Good customer service, professional, on time, neat. Overall good work.

Excellent company. Honest and non-high pressure sales approach. Very knowledgeable about products. Timely and professional installation by courteous workers. Clean. Would recommend to family.

Western New York Installers did a great job. They ripped off the old shingles and siding and hauled everything away immediately. The crew were all very hard workers and we were appreciative that they were able to finish the job before the date estimated.

Western New York did a fine job. They were true to their quote, even though we didn't have them do the work for almost a year later. They did a quality job. They used quality materials. The cleanup was wonderful.

I would recommend Western New York Installers to my own mother. They had the lowest estimate of the five companies that I checked. They came when they said they were going to, they did what they promised, and they got the job done quicker than expected.