Suburban Pest Control LLC

Pest Control, Animal Removal

About us

We are 2nd generation, family owned and operated, exterminators in WNY with over 40 years of extermination experience in the pest control industry. Our courteous and professional staff, Certified Exterminators, Buffalo & Rochester Trappers and Technicians are chemically conscious. Your safety and pest elimination is our #1 priority. Also, for all your nuisance wildlife control needs, we have a licensed Trapper. There is no pest problem too big or too small to safely exterminate. For extermination in Buffalo, trappers in Rochester, pest control in WNY and more, call us now. Serving Buffalo, Rochester, and all of Western New York's (WNY) surrounding areas, Suburban Pest Control is fully insured and licensed with certifications in 5 categories: Structural & Rodent, Food Manufacturing & Processing, Fumigation, Ornamental & Turf and Public Health. We can service all of your Residential, Commercial and Industrial extermination & pest control needs. Ask about our proactive preventative pest control maintenance programs today!

Business highlights

63 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.

Services we don't offer

Ask Us we may be able to.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 147 reviews

Lis F.
07/2018
5.0
pest control
  + -1 more
They came and sprayed a barrier treatment on the outside of the house. This has cut down considerably on the number of insects I'm seeing outside, as well as inside the house. I'm doing the 3 treatment package for July, August and September for $136 per treatment. Price goes by the size of your house.
Description of Work: Had spiders inside house and a lot of insects outside house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

chris T.
06/2018
1.0
pest control
  + -1 more
They promptly returned my telephone call and advise me that they would stop at my house and provide me with an estimate for the service. That telephone conversation took place on the Wednesday before memorial day. I sent an email to them on June 5th to find out why they had not stopped by or contacted me. It is now June 9th and I have never heard from them.
Description of Work: Annual pest control and mosquitoes

Rating CategoryRating out of 5
responsiveness
1.0


Dale G.
03/2018
5.0
pest control
  + -1 more
Did a very good job. Very thorough. Extended a veterans discount that was much appreciated!
Description of Work: Pest exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maurie J.
11/2017
4.0
pest control
  + -1 more
After approximately 3 days there was no more activity.
Description of Work: Extinguished bees nest in our eave,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$171.01

Jean Z.
10/2017
5.0
pest control
  + -1 more
Excellent! Very thorough and professional.
Description of Work: Extermination of yellow jacket nests under my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Brigid G.
10/2017
5.0
pest control
  + -1 more
They were on time, quick, knowledgeable and the price was great - I even used the Angie's List coupon for a discount. They also provided me a 30 day guarantee. A very easy company to work with!
Description of Work: Treated for yellow jacket hive located in the front wall of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Diane M.
10/2017
5.0
pest control
  + -1 more
Excellent- they were very professional and I haven't seen an ant since they sprayed.
Description of Work: Carpenter ant removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Stephanie B.
09/2017
5.0
pest control
  + -1 more
I would highly recommend Suburban Pest Control-they were great from the moment I called till the moment the service was completed! They were able to schedule me right away. Kevin, the technician, was very thorough, helpful, polite, and professional. He explained what he would be doing to remove the nest, how the treatment would work, and what to expect. It's only been a few days, but so far, so good-no bees! I also appreciate that there is a 30-day guarantee, so if I DO have problems over the next couple weeks, I can call and they will come back to treat the nest again.
Description of Work: I had a nest of yellow jackets that needed to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Diedre R.
09/2017
5.0
pest control
  + -1 more
They solved our problem and promised to come back if it was not resolved
Description of Work: They were prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

alan G.
09/2017
5.0
pest control
  + -1 more
The areas were treated by Kevin. He was knowledgeable and professional. He answered all my questions, completed the work timely and efficiently. Would recommend.
Description of Work: Two areas of yellow jackets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Christina A.
04/2017
5.0
pest control
  + -1 more
it was so great that i hope i never have to call them again! haha but would highly reccommend!
Description of Work: fumigated our living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen G.
03/2017
5.0
pest control
  + -1 more
I got them to come out. I have no idea what the prices are for other people. I've never done this before, so I really don't know how competitive the price is. It seemed a little bit high, but I understand it because you're working with chemicals and things like that. They set up the appointment and kept the appointment. He was very courteous and the kid was dressed properly.
Description of Work: They did spray for bugs and it seems to have taken care of it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katie P.
01/2017
5.0
pest control
  + -1 more
When suburban came to exterminate the bats, they not only sealed up the bat holes, but they took care of some wasp nests for us too. Its a 3 month process to remove bats, where they come back and check the progress once a month. They put a one way valve where the bats are getting in, or the bats can leave but not get back in. They also set sticky traps for stubborn bats. They remove any bats caught in the sticky traps when they come back for their checkups throughout the 3 months. We opted to have the guano cleaned up too which costs a little extra. Very good service and thorough. Just expensive to remove bats, but that's normal I guess.
Description of Work: Bat extermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Elizabeth N.
10/2016
5.0
pest control
  + -1 more
It was great. Haven't seen a hornet since.
Description of Work: Hornet nest removed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tearria W.
09/2016
1.0
pest control
  + -1 more
My initial call was on Monday, August 15, 2016. I was told someone would probably be out Wednesday or Thursday to take a look and they would leave the paperwork on my doorknob. On Friday, August 19th I called and left a message that I hadn't received anything yet. Surprisingly, the next day (Saturday) I received a call letting me know that someone was out earlier in the week and that they should have left the paperwork. The woman on the telephone said that the tech was out on a job but she would check with him and send it out. I left my email address with her and told her I didn't need it that day; sometime the following week would be fine. September 1, 2016 - still hadn't received anything so I called again. Was told that there was no estimate in my file and that the woman I initially spoke to was on another line but I'd get a call back. September 8, 2016 - never received a call back, never received an estimate in the mail or via email.
Description of Work: We were getting mice in our attic. I initially called for an estimate for sealing up the outside of the house to keep mice for getting in. During one of my follow up calls I also added that we were having a mole problem.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Keith M.
05/2016
5.0
pest control
  + -1 more
contractor called and showed up on time. preformed service in a timely manner. was professional and friendly.
Description of Work: barrier spray home perimeter for carpenter ant infestation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Laura C.
12/2015
5.0
animal removal, pest control
  + 0 more
John inspected our attic and determined the droppings we found were from a bat. He came back, installed glue boards and a trap where they were getting in. He returned in one month to ensure there were no more bats and to remove the droppings. He will come back in the Spring to make sure everything is still good and remove the traps.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert H.
09/2015
5.0
animal removal, pest control
  + 0 more
Very professional courteous informative and gave us advise on other issues we should address in an older property we acquired. Nest was bigger than anticipated but because we are Angie's list members they honored the discount and didn't up charge us! Highly recommended!
Description of Work: Had to have someone remove a massive wasp nest we discovered on afternoon and we were only in town for a day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

LU S.
09/2015
4.0
pest control
  + -1 more
They had to come back a second time. They took care of the ant problem. I would have them back again.
Description of Work: They did pest control for ants.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann S.
07/2015
4.0
pest control
  + -1 more
The spots where the bait was placed seemed to deter the continued entry of mice. I have not found dropping. However, I felt the price was high for the service. Plus there would be charges for follow ups.
Description of Work: The technician set traps to discourage the entry of mice into the house. The technician was able to determine one possible point of how the mice were entering the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Sherry M.
06/2015
5.0
pest control
  + -1 more
The exterminator was prompt, courteous, and listened to my concerns. I showed him the picture provided by the energy audit and he went up into the attic. It turned out that the nest was dormant and there were no insects to be sprayed. He also found two mud dauber nests which were removed. I asked him to walk the outside. As the day was rainy these flying insects would not be visible but he looked and found nothing. I was satisfied with the service and even though I could have removed a dormant nest I did not want to chance it in my attic. As the honor a 15% discount for all Angie's List customers I definitely would use them again if there was something I did not think I could do myself.
Description of Work: I am having work done on my house and the Insulation installer requested I have a hornets nest removed from the attic before they start their work. I looked up on Angie's List as I had no personal referrals for these services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161.77

Jessica S.
05/2015
5.0
pest control
  + -1 more
The gentleman that showed up was prompt, courteous and incredibly informative. Even the folks that scheduled on the phone were super nice. Followed up with us several times to make sure everything was taken care of. Seemed to have solved any issues with pests we were having.
Description of Work: Set traps for mice in a new home that had been vacant for some time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rose S.
05/2015
5.0
pest control
  + -1 more
I checked a B on price but I honestly only have Buffalo Ext. to compare and Suburban is a better price. He did show me how to spray outside ourselves when I told him my husband still has a lot of Home Defense left from last year. I thought that was very fair and honest of him. He didn't try to sign us up for the monthly program, which Buffalo Exterminators seemed to be pushing. He also didn't use exaggerated terms like "infestation" or tell me our house was being devoured.
Description of Work: 2nd time we've used them. They sent the same tech, who we liked the first time. He spent quite a bit of time troubleshooting and explaining why we keep getting ants in the house. He also gave recommendations about future treatments, and gave us an estimate for spraying the perimeter of the house after winter ended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Paul S.
04/2015
5.0
pest control
  + -1 more
They came out and did a great job. The insects have not come back. They were prompt and courteous.
Description of Work: Yellow jacket removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161.77

David P.
01/2015
3.0
pest control
  + -1 more
They did very good. We were happy with the service. I thought they were just a little bit pricey. They wanted to come four consecutive months, and I didn't necessarily want pesticides sprayed that often. I didn't want to be locked into a contract.
Description of Work: We hired them to take care of ants, bees and wasps. They were spraying all around the Eves.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Suburban Pest Control LLC
Hello my name is Dean and I am the owner of Suburban Pest Control, Inc. First, I would like to thank you for the very nice review. Secondly, I would like to explain the pricing and break it down a little bit better, We treated Mr. Persons home 6 Months @ $ 80.00 / Month, the treatment performed included not only his Eaves but also his foundation and deck every month. We very much appreciate his business and look forward to business with him for years to come......Again Thank You !!!

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
17045
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Suburban Pest Control LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Suburban Pest Control LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Suburban Pest Control LLC does not offer free project estimates.
Yes, Suburban Pest Control LLC offers eco-friendly accreditations.
No, Suburban Pest Control LLC does not offer a senior discount.
Yes, Suburban Pest Control LLC offers emergency services.
No, Suburban Pest Control LLC does not offer warranties.
Suburban Pest Control LLC offers the following services: Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.
Ask Us we may be able to.

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM