Suburban Pest Control LLC

Pest Control, Animal Removal

About us

We are 2nd generation, family owned and operated, exterminators in WNY with over 40 years of extermination experience in the pest control industry. Our courteous and professional staff, Certified Exterminators, Buffalo & Rochester Trappers and Technicians are chemically conscious. Your safety and pest elimination is our #1 priority. Also, for all your nuisance wildlife control needs, we have a licensed Trapper. There is no pest problem too big or too small to safely exterminate. For extermination in Buffalo, trappers in Rochester, pest control in WNY and more, call us now. Serving Buffalo, Rochester, and all of Western New York's (WNY) surrounding areas, Suburban Pest Control is fully insured and licensed with certifications in 5 categories: Structural & Rodent, Food Manufacturing & Processing, Fumigation, Ornamental & Turf and Public Health. We can service all of your Residential, Commercial and Industrial extermination & pest control needs. Ask about our proactive preventative pest control maintenance programs today!

Business highlights

62 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.

Services we don't offer

Ask Us we may be able to.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 147 reviews

Patricia M.
10/2019
5.0
pest control
  + -1 more
Very well. Highly professional..
Description of Work: Bee problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Suburban Pest Control LLC
Thank you for taking the time to review our customer service. We are so happy to hear your issue was resolved and look forward to hearing from you again. -Suburban Pest Control

Beatrice S.
06/2018
1.0
pest control
  + -1 more
THEY NEVER GOT BACK TO ME!
Description of Work: CARPENTER BEE REMOVAL
Rating CategoryRating out of 5

Response from Suburban Pest Control LLC
We appreciate you taking the time to write a review for us. Unfortunately I do not believe we were the ones who serviced you originally based on our records. We are constantly trying to improve our customer experience and satisfaction. We value all feedback and will keep striving for the best customer service possible. If you find yourself in need of pest control services in the future, we would love the opportunity to help you Thank You, The Suburban Pest Control Team.

Paul B.
11/2017
5.0
pest control
  + -1 more
Great. No problems since!!!
Description of Work: Bees nest under siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan W.
07/2017
1.0
pest control
  + -1 more
It didn't.
Description of Work: We discovered we had carpenter ants so we called and had to leave a message they have NEVER called us back, it's been over a month.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Elizabeth H.
06/2017
5.0
pest control
  + -1 more
Very well, would recommend.
Description of Work: Extermination (ants)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet V.
04/2017
1.0
pest control
  + -1 more
did not use them
Description of Work: we need pest control the office staff was not at all helpful and very rude

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Gale S.
03/2017
5.0
pest control
  + -1 more
Knowledgeable, Well performed
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane R.
01/2017
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kristin N.
07/2016
5.0
pest control
  + -1 more
Very smoothly.
Description of Work: There were two yellow jacket nests, one in the soffit over the side door, one under the siding at the back of the house. Technician showed up promptly, treated both areas. He told me to wait 3 weeks, and if any are seen in those two areas, they will come back and re-treat them under the 30 day warranty. He was professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Tina M.
02/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn K.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: In the summer, a Service tech arrived to spray for ant infestation and he observed that I had placed ant traps down within the last couple days. He advised the ant traps often take a week to work and did not recommend I spend additional money unless the traps did not work. What incredible honesty!! I wonder if he still works for the company lol! Sure enough, the ants were gone within the week and I saved $180. I had used this company in the past and was very satisfied, that's why I contacted them again. I highly recommend the integrity and professionalism of this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Suburban Pest Control LLC
Thank you for the great review....... and yes he still works for my company !!! :) service and honesty is 1st and the most important . Dean R. Ballowe, Owner

susan G.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They came, took care of the issue, and I haven't seen any yellow jackets since!
Rating CategoryRating out of 5
Yes, I recommend this pro

James D.
10/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael H.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John P.
09/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

charles C.
09/2015
1.0
pest control
  + -1 more
N/A
Description of Work: Called and scheduled an appointment a week in advance. On the day of the appointment, I had not heard from them so I called to see if they were still coming. No one had any recollection of my appointment. Waited an entire week for nothing, which is very upsetting when you're dealing with bees. Rescheduled with a different company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

Response from Suburban Pest Control LLC
Hello My name is Dean Ballowe and I am the owner of Suburban Pest Control, Inc. I have personally looked into this situation and have found no evidence of any appointment or phone call. We usually do not make customers wait a week to take care of their hornet problem because we know how important it is to get rid of them, unless the customer themselves request a certain date. Again there is no record of a phone call or appointment not even the phone call back on why we didn't show up because my office would have deffinatly taken care of this customer and brought it to my attention. We are a family owned and opperated company that has been in the business for over 40 years and pride ourselves on our customer service, ( look at all our reviews ).I would like to note that we have been mistaken for another company with a similar name from time to time. I can only hope that this customer will give use the opportunity to service them in the future. Thank You

Josephine C.
09/2015
5.0
animal removal, pest control
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Arthur N.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: wacked a yellowjacket nest on our patio. Worked as expected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Julie W.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had a problem with carpenter ants. They were here the next day to spray 2 rooms. The gentleman was professional and knew what treatment would be most effective for our circumstances! We are past the 30 day guarantee for the service and I haven't seen any! Very pleased with their customer service and the outcome and I would use them again, though I hope it won't be necessary! :)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diedre R.
07/2015
5.0
pest control
  + -1 more
.
Description of Work: I use Suburban Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jose S.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed walls and floors and used gel in crevices. It went well. But we'll need them to come back one more time for winter. Compared to how many we had,there are very little left.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Diana E. D.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I had mice in my basement. He took care of it and he will be back in 3 weeks to check. Last night we didn't have any sign that the mice were back. I'm so glad I called them, everyone was just so helpful, and I learned a lot of things I didn't really want to know! He will be back to follow up. Kevin the worker was very pleasant.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Leorosa L.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: John did a great job! We used somebody else from November 2014 to January 2015, to exterminate mice in our home. However, the mice came back & there were more mice droppings in our kitchen drawers & in the basement. So we called Suburban Pest, and John came and did a very thorough inspection. He looked everywhere, and found more droppings on the bed, floor & bathroom in the basement. John vacuumed all the droppings and sterilized all areas that had droppings. He also inspected outside, and put mouse traps inside & outside. As of today, we have not seen any more droppings anywhere, and we thank John for a job well done. John was courteous, pleasant professional and very helpful. We will not hesitate to call him back. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

John H.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: preventative treatment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Carol B.
06/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
17045
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Suburban Pest Control LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Suburban Pest Control LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Suburban Pest Control LLC does not offer free project estimates.
Yes, Suburban Pest Control LLC offers eco-friendly accreditations.
No, Suburban Pest Control LLC does not offer a senior discount.
Yes, Suburban Pest Control LLC offers emergency services.
No, Suburban Pest Control LLC does not offer warranties.
Suburban Pest Control LLC offers the following services: Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.
Ask Us we may be able to.

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM