Suburban Pest Control LLC

Pest Control, Animal Removal

About us

We are 2nd generation, family owned and operated, exterminators in WNY with over 40 years of extermination experience in the pest control industry. Our courteous and professional staff, Certified Exterminators, Buffalo & Rochester Trappers and Technicians are chemically conscious. Your safety and pest elimination is our #1 priority. Also, for all your nuisance wildlife control needs, we have a licensed Trapper. There is no pest problem too big or too small to safely exterminate. For extermination in Buffalo, trappers in Rochester, pest control in WNY and more, call us now. Serving Buffalo, Rochester, and all of Western New York's (WNY) surrounding areas, Suburban Pest Control is fully insured and licensed with certifications in 5 categories: Structural & Rodent, Food Manufacturing & Processing, Fumigation, Ornamental & Turf and Public Health. We can service all of your Residential, Commercial and Industrial extermination & pest control needs. Ask about our proactive preventative pest control maintenance programs today!

Business highlights

62 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.

Services we don't offer

Ask Us we may be able to.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-147 of 147 reviews

Eugene S.
05/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LU S.
04/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Robert R.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: The representative was very professional in his visit, and I have not seen any additional ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

JoAnne H.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: excellent service and results

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Stephanie G.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had a mouse issue at the office due the extended freezing temperatures this winter. We called, they came, they conquered, they followed up, they were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Maxwell G.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Did great job and advised caulking area again to avoid problem reoccurring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Lucie B.
02/2015
2.0
pest control
  + -1 more
unknown
Description of Work: I called Suburban first to get rid of ants coming inside my house. They sprayed a product, which I could have bought myself at Home Depot for much cheaper, around my house on the outside. The ants were still coming until I bought products myself. Second time, was to get rid of mice in my attic. The guy would not even walk in my attic, he just put some poison on the edge on my attic, and at other places in my house: some poison I could have bought myself cheaper at the store. He did not want to put any traps. I had to buy the traps myself, and it is how I got rid of several mice. So Suburban was pretty much useless to me if they won't walk inside my attic where I cannot reach.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$400

Response from Suburban Pest Control LLC
I would first like to state that there are always two sides to every story or problem, here is ours which I have documentation to back it up with. This customer was treated last year on 5/5/14 for ants, at the customers request we perfomed an outside barrier treatment 1x only on the foundation and eaves, our product may last for up to 60 days depending on weather conditions. ( you CANNOT buy the same product at Home Depot ). On 6/3/14 we were again contacted by this customer for a mouse problem. We went and installed 7 bait stations throughout the home , 2 of which where installed in the attic, we did not just " put some poison on the edge of the attic" We do not use snap traps in conjuction with a baiting program it kind of defeats the purpose of baiting, and yes the homeowner can get their own snap traps. We went back to the customers home on 7/15/14 to check and rebait the inside stations as needed, at that time our applicator suggested that the homeowner go with an outside baiting program, they were not interested. I would like to end by saying that we pride ourselves and our reputation on our customer service and if this customer was not happy with our service after the outside ant treatment why did they not let us know... better yet why did they call us again and why did they wait over 6 months to write a review ??? we wish that we were contacted immediatly if there was a problem so that we could have rectified it. We believe that there is something more involved here than our service. You the members have both sides and can come to your own conclusion. Thank you, Dean owner of Suburban Pest Control, Inc.

C B.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I have used them twice. Both times they took care of my problem very efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur N.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Spray yellow jacket nest. wasps came back in 10-12 days. Company came back, sprayed again,no charge, no questions asked. The wasps seem gone for good, now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia B.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They put powder in the holes on my deck, made by carpenter bees. The technician was very efficient and helpful and gave me a lot of information.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John T.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Set up bait boxes for mice. Very professional, explain everything and give suggestions. Followup visit in a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$82

Theresa S.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Exterminated bees. I forgot to ask for the discount

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David C.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Christel K.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: We had European hornets in a dormer which they got rid of. Have not seen any since. Very professional and fast. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Erin M.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: After calling Amherst Pest Control simply because they are closer in location for an estimate and to give them the description of the problem we decided to go with Suburban Pest Control. A yellow jacket nest was being built into the siding of our home where our 6yr old daughter sleeps and we wanted it removed/treated immediately. We could hear them through the wall and we knew it was beginning to get serious. Amherst pest control did not see this as an emergency and did not offer same day service, in fact earliest they could offer was 2 days later and at a higher cost. Suburban pest control listened to our concerns and genuinely cared about them. Had someone dispatched to us within 2 hours. Sprayed into siding of home to remove nest which took all of 4 minutes. Everything went amazing! Very fast work, explained in detail when we'd see results and what to do if more come. We'd definitely recommend their services to anyone with a pest control problem! Thank you, Suburban Pest Control!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Lawrence S.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: sprayed the house with insecticide. It went well. The carpenter ants have not been seen since treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Francine Y.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: John was very professional and explain the whole process to me. He took me around my property where he placed bait traps and explained how they would work and that he would be back monthly to check and service them. Since initial placement the problem has been reduced by 90%. The price was a bit higher than the others but the personal service made up for it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Sandra O.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: The young man was polite, courteous, informative and efficient in eliminating the bees nest on my patio. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Amy P.
04/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I had called for a consultation and Suburban Pest Control was able to schedule a convenient time not too far ahead in the future. They were early but called first to let me know that they would be early - very much appreciated! They were extremely professional, pleasant, & honest there was no hard sell at all. They gave me several options for remedying the situation but from the get-go and then again ultimately told me that our problem is unlikely due to pests. I can't say how much I appreciate their candor and honesty, especially their willingness to help figure out the problem even though it now seems clear that pest control (their specialty & service) was not even necessary. I would ABSOLUTELY recommend Suburban Pest Control to anybody and if ever we do have a problem that requires pest control, we will call Suburban Pest Control ASAP!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol A.
04/2014
1.0
pest control
  + -1 more
unknown
Description of Work: I called and they never returned my call. Apparently, they were not open on Saturday, but there was no follow-up call from them. Perhaps, they were not interested in the service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Suburban Pest Control LLC
Hello my name is Dean and I am the owner of Suburban Pest Control , Inc. I would like to pesonally appoligize to [member name removed] - one for responding so late and two for not returning her phone call. We were updating our office between computers and phones, and have had some issues, we have since then have them all corrected...... We tried to pull up all missed calls and have not found you call. again I do appologize. We always, always return all customers call.

Suzette H.
02/2014
5.0
pest control
  + -1 more
.
Description of Work: bee control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

betty C.
02/2014
5.0
pest control
  + -1 more
.
Description of Work: We have used this company for years to spray for bees around our pool an deck areas. They are very reliable and return immediatly if any problems occur.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
17045
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Suburban Pest Control LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Suburban Pest Control LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Suburban Pest Control LLC does not offer free project estimates.
Yes, Suburban Pest Control LLC offers eco-friendly accreditations.
No, Suburban Pest Control LLC does not offer a senior discount.
Yes, Suburban Pest Control LLC offers emergency services.
No, Suburban Pest Control LLC does not offer warranties.
Suburban Pest Control LLC offers the following services: Pest Control & Exterminating, Animal Removal, Insects, Birds, Bats, Rodents, & Wildlife.
Ask Us we may be able to.

Contact information

7350 Boston State Rd, Hamburg, NY 14075

http://Suburbanpestcontrolinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM