Bauer Specialty & Gutter Solutions of Lake Erie

I was not contacted

unknown

Called company back and talked to service department,they set up a service call,they came out on that date and corrected the problem to my satisfaction.Now the insulation is performing very well.

Called for an estimate for insulation work and was told by receptionist someone would contact me. I week passed by and still no response. Called again and spoke to receptionist. Again, she promised someone would contact me. I never received a phone call or email (tried requesting estimate by email through their website). I realize this must be their busy season, but very unprofessional for a business. If they're busy fine, but at least give the customer some courtesy to let them know. I'll be taking my business elsewhere.

Knowledgeable, friendly salesman. No pressure, just the facts. Showed a sample, explained everything thoroughly. Quoted a price. Applied a coupon discount we had received. Matched the color! Weather delayed start.. but we were told of any delays. Job looks great.

The gutter work this company did was great and I have been very pleased too with how the gutters have held up. It was well worth it for me to spend a few hundred bucks for the service. They did very meticulous work and their rates are great.

They were late getting there, a couple of hours because they said they got lost. When doing the walls they drilled through the wall and made quite a mess. They also left the job incomplete and walked away. I finally received a check from them to repair the walls but they never came back and finished the insulation job in the bays in the basement.

I found the rep who came to our house extremely pushy and arrogant. I only wanted an estimate on the attic and tried to talk me into the whole house. I found him very unprofessional bad mouthing other business. His estimate was extremely high.

This company was very efficient. They sent a letter in the mail confirming our appointment for an estimate. They spent over an hour during the estimate explaining in detail what they would do. The work was performed on time and they did an excellent job. I would definately hire them again.