GENETIC COMPUTERS INC

The staff here at Genetic has been helping us for years. My late husband and I have relied on them time and time again. Frequently I bring my computers in for issues and they always take care of me. Many times for minor problems they do not even charge me, even though I insist, Kristin refuses to take my money. These are hard working, honest people that genuinely care about their customers and offer exemplary customer service. Of which is truly almost nonexistent in our culture today. Thank you Genetic Computers!

I trust these folks 100%. They have never steered me wrong and are always helpful!

The people in this business go the extra mile. It took longer than expected to correct my computer issue. They stayed with it even though it was after normal business hours. I recommend them to anyone

Rob recently repaired my Macbook screen and handled a followup issue under warranty - a true pro with great integrity and customer service!! I am recommending Genetic Computers to everyone!

I have used Genetic Computers twice and I have been very satisfied. Have recommended them to several and I have heard that they were happy with the service.

never had an issue with genetic computers. i would never trust anyone but robert and kristen with my technical needs. you never have to worry about being ripped off at genetic. i gave genetic computer my highest recommendation. you cannot go wrong by doing business with them.

extremely poorly... the system and software were almost non functional from when I first brought it home and after taking it back to Robert repeatedly, the PC that I bought from Genetic Computers was never put in proper working order... when I first took it back to Robert, he said that operating system services had been turned off... I wondered why he had not checked the equipment functionality out before it left his shop... I was later getting messages that the Operating System was "unauthorized" so Robert decided that he needed to reinstall the System with a new licensing key... he said that he needed the professionals at Micro Soft to take care of this problem and reinstall the system with a new licensing key... it still did not work and that effort was of no help to me... the next time I took my PC to Genetic, Robert advised that the McAfee virus protection had somehow been turned off and I was plagued with viruses... he said that he was going to have to start charging me to fix all of these problems that should never have occurred in the first place... other PC professionals advised me that the equipment and software that Robert had sold me would not provide me with good performance although Robert went out of his way to assure me what he gave me would work just fine. he then decided that the entire product needed to be replaced but by that time I became so frustrated that I decided that continuing to try to work with Robert Scott would be a waste of my time.... I had to take a $1100 loss (my request for a refund was refused) and scrap what Genetic Computers sold me and purchase a new PC and software from a reputable dealer... I now have a PC (laptop with Windows 7 and MS Office) that I am very happy with and have encountered no further problems with the hardware, software or viruses..

Company is owned by Robert and Kristen Scott. It's always an excellent experience. Great communication. Always available for questions. Extremely knowledgeable. I priced around and the prices others quoted were more than double what they did their work on our computer for. Any minor things he will walk you through over the phone to fix yourself. I cannot say enough good things about their service. They are there for you any time and will give you costs up front before starting any work. He is continually educating himself on all the new technology and viruses.