Simply Ductless

heating & cooling contractor

About us

Simply Ductless is Central New York's premier Heat Pump specialists. Offering the highest quality in products, installation, advanced troubleshooting and repairs. Call us today!

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.8
Showing 1-25 of 35 reviews

Sue B.
11/2023
5.0
Mitchell did a great job of cleaning our two units ,both the compressors and the inside headers. He was very professional and did a thorough job. We love the whole team and definitely would give them a five star referral to anyone who may be interested in getting their help to install, repair or maintain their heat pumps .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodi M.
06/2019
5.0
Love Joe he's so easy going. I also had him clean the compressor on my business coolers. He fixed one when it went down. He just happened to be at my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chrissy S.
04/2019
5.0
Joe is the man!! I will be calling him for every job that I possibly can. Easy to schedule, knowledgeable, professional, personable... 15/10 would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard M.
03/2019
5.0
Joe did an excellent job cleaning my Buderus unit. He explained what was being done and why. He also explained how the system operates and the best way to use it. Also left it that I may call with any questions or concerns.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

angelo V.
03/2019
3.0
they had to come back next day as they were unable to find part which was ok but were late both days. charged extra 50.00 for distance traveled which was not mentioned until after bill was made up. had to order one part and asked me to install after it arrived so as not having to pay another service call-was wrong part but they said it should work-said it was dealers fault and they would send me another.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
3.5

$357

Vince M.
03/2019
5.0
Very professional, diagnosed problem immediately and when complete we were very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

PAULA B.
04/2018
5.0
Joe came fast, fixed the problem, explained to me in detail how it happened and options going forward. He is very knowledgeable and generous with his info.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Burgard A.
12/2017
5.0
prompt response, clear communication, friendly and helpful technician, good work: overall excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$934

Petru P.
12/2017
5.0
Very nice and professional team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard c.
11/2017
5.0
joe was knowledgeable and effient thats what i needed thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah D.
11/2017
5.0
I am so glad I found, Joe! He recently diagnosed a kitchen sink leaki issue and repaired it quickly. Yesterday, he installed a tankless hot water heater with which I am very pleased. He is professional, courteous, personable, and knowledgeable. I have already discussed another project for which I plan to hire him. I highly recommend Joe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,893

Kimberly N.
11/2017
5.0
Very decent people, great with informing you on what's going on and what needs to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samantha B.
11/2017
5.0
Joe did a great job! He called to let me know he was running a little late. He got out furnace running, performed a safety check, and explained thoroughly everything he did. He was knowledgeable, efficient, and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle D.
10/2017
4.5
Prompt, courteous, and knowledgeable service. Highly recommended.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carol S.
10/2017
5.0
They are wonderful to work with. Very prompt, professional,and stayed until the job was completed even on a Friday night. They stayed well after dinner time. Excellent work and work ethic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara K.
07/2017
4.5
We had a surprise issue with our water heater. Joe diagnosed the problem and articulated it well. He took the time to explain what he was doing, and also helped us navigate our system better.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Mary W.
06/2017
5.0
Called me when he knew he was running late (very considerate). Repaired kitchen drain pipe quickly. Nice to know someone who is knowledgeable, conscientious, and local! Would definitely hire again and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$107

Paula A.
06/2017
4.5
I appreciated the fact that after Joe was finished with the job, he took the time to show me some things about it--it was installation of a new faucet--that I wouldn't have known otherwise, involving how to clean the little filters and what this little odd piece was that came with it, I would have had no idea what it was for and probably would have thrown it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Vaughn S.
04/2017
4.5
really came and try to keep the project in the price budget that i had and did it really skillfully

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
1.5

Yes, I recommend this pro

Michele F.
02/2017
5.0
Joe was great. Not only did I get a call within 2 minutes of submitting my online plea for help, he was a pleasure to work with. One of our copper lines to the kitchen faucet had broken. He fixed it and replaced the other one, replaced the faucet (original cause of a leak), and repaired the under sink drain that had been duct taped and wired. His work was excellent, and he worked quickly. We will definitely have him back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$452

Alyssa S.
11/2016
5.0
Joe was really friendly and knowledgeable. He replaced the boiler and hot water heater in my home. So glad I went with him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Kathleen C.
10/2016
5.0
Very friendly and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

306 Spring Street, Groton, NY 13073


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Simply Ductless accepts the following forms of payment: CreditCard
Yes, Simply Ductless offers free project estimates.
No, Simply Ductless does not offer eco-friendly accreditations.
No, Simply Ductless does not offer a senior discount.
No, Simply Ductless does not offer emergency services.
No, Simply Ductless does not offer warranties.

Contact information

306 Spring Street, Groton, NY 13073


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day