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Home Doctor Home Improvement and Inspection

2.0(
1
)

Bathtub Restoration, Basement Remodeling, Sunrooms and Patio Enclosures,

... +20 more

About us

Home Doctor has been serving the Hudson Valley's home improvement and home inspection needs for over 10 years. Chris and his team strive to provide excellent customer service and expert craftmanship with each and every project. Home Doctor is committed to the community and the needs of their clients . No job is too big or too small.Call us today for a free estimate!

Business highlights

25 years of trusted experience

Services we offer

general contracting,home improvement,home inspection,new construction,rennovating/remodeling,new construction,home builders,framing,water remediation,fire restoration,home addition,roofing,tilework,hardwood/laminateflooring,basements,porch/decks,home inspection,kitchen/bathremodeling/installation

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Donna S.
02/2014
2.0
bathtub refinishing
  + -1 more
Deck was supposed to be length of the house by 8 ft wide, and it is not. it is 7 feet wide. He installed a gutter and there is a seam right over the door and it drips under deck was an electric wire that was spliced by whatever they used to clean under the deck, when it rained, I had an electric episode, thank goodness an electrician was at my neighbors and saw all the sparks and heard all the noise. I asked for the whole deck to be Trek material, but he only did the floor.
Description of Work: Estimate was to remove a deck and build a new one, including some other items to be done.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$8,500
Response from Home Doctor Home Improvement and Inspection
Home Doctor strives to maintain a high level of customer satisfaction and quality workmanship. Unfortunately, this review is quite surprising and disappointing on many levels. In regards to the deck not being the correct width, [member name removed] ( homeowner ) had asked for easier access to her shed since the old deck width had inhibited the ability to access and use the shed properly. We suggested to her scaling the deck back to the front of the shed which would make the original deck width slightly smaller but allow the access she was looking for. This was discussed in person and we showed her exactly where the deck would end. [member name removed] agreed it was good solution. In response to the gutter leaking unfortunately we were not made aware of this. If [member name removed] had reached out to us regarding the problem we would have happily rectify it. It's a simple 10 minute fix. In response to the electrical wire: There were many wires on the ground under the deck that were clearly not up to code. [member name removed] was made aware of this and shown. We carefully removed any construction debris that was our responsibility to the best of our ability and were not aware of any of those wires being spliced. However, we had personally asked [member name removed] to get a licensed electrician to come in and look at the wiring in and around the house because of all the safety issues we saw. She is merely assuming we are responsible for a this however it was a safety issue from day one we made her aware of. As for the whole deck being Trek material: Her total budget for the project $8500 not just the deck. Since the budget included removing a roof over the old deck and disassembling the entire old deck and installing new supporting beams as well as removing all the old material debris from the site. The price of the Trek decking material without any labor was more money than what [member name removed] had budgeted for. I discussed with [member name removed] a solution which was agreed upon. The solution was a Trek floor and wood/metal railing system. The end result was a beautiful deck that greatly improved the exterior of her home & that [member name removed] had led us to believe she was very happy with. I would also like to express that the house is built on the side of a mountain and each footing had to be redone. When we started work on the footings it became clear that each footing needed to be pinned to bedrock underneath. This pinning was done at a courtesy and at no additional charge although it equated to many additional hours of labour.

    Contact information

    31 Rocky Trail, Greenwood Lake, NY 10925

    www.hvhomedoctor.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Bathtub Restoration,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Interior Painting,
    Homebuilders,
    Garage and Shed Building,
    Basement Waterproofing,
    Siding,
    Roofing,
    General Remodeling,
    Radon Detection & Reduction,
    Masonry

    FAQ

    Home Doctor Home Improvement and Inspection is currently rated 2 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:00 AM

    Saturday: 9:00 AM - 1:00 PM

    No, Home Doctor Home Improvement and Inspection does not offer free project estimates.
    No, Home Doctor Home Improvement and Inspection does not offer eco-friendly accreditations.
    No, Home Doctor Home Improvement and Inspection does not offer a senior discount.
    No, Home Doctor Home Improvement and Inspection does not offer emergency services.
    No, Home Doctor Home Improvement and Inspection does not offer warranties.
    Home Doctor Home Improvement and Inspection offers the following services: general contracting,home improvement,home inspection,new construction,rennovating/remodeling,new construction,home builders,framing,water remediation,fire restoration,home addition,roofing,tilework,hardwood/laminateflooring,basements,porch/decks,home inspection,kitchen/bathremodeling/installation

    Contact information

    31 Rocky Trail, Greenwood Lake, NY 10925

    www.hvhomedoctor.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 1:00 PM