LandWorx New York Inc

We spent $100k on our landscaping project, the owner Pete was very accommodating before the final payment was made, then right after, his whole attitude changed. There was never anybody answering the phone at the office, he never replied to phone messages I have left, when texted him with the requests, he said he doesn't like customers texting him and he blocked us from any further textings, funny thing is, he never complained about us calling and texting him before the final payment was made. It was like pulling teeth when we requested him to replace the dead shrubs and repair some pavers. When he finally sent someone "Bob" over to fix the problems today, he was rude and full of attitude, accusing us for being unreasonable, screamed and yelled at us that they don't want our business. $100k was not a small project, there are bound to be needs for fine tunings and adjustments, that's what warranties are for! But according to the owner and this particular worker "Bob", the paying customer is considered too demanding to request for repairs or replacement.

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Pete and crew did our steps today. Why is it that it takes 5 landscaping companies to quote and commit, but to never follow up? Is work that good? Not Landworx! I wish I had hired then on our first project. Competitive pricing, friendly, they actually respond, and provide a fantastic product!! Stop reading and call... seriously.

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Pete came to out house for estimate-was polite, courteous and professional. Gave us reasonable pricing and he had excellent ideas. We hired him. He told us he would start work in three weeks. He did not. We had to follow up with him-he never let us know that he would not be starting. When we followed up, he said he was really busy, would be another two weeks. We said fine. Contacted him after that-another two weeks. Another three weeks went by and we contacted him AGAIN and he said he was on "vacation" and was really going to call us to start as soon as he returned from his "vacation." We passed on his services at this point. NO THANKS. We wasted the ENTIRE SUMMER of 2014 waiting for him to do our work and he just blew it off until the fall and he never followed up with us to let us know of delays. We constantly had to follow up with him. Not professional in the end. Stringing customers along for an entire season is wrong. He should have let us know he could not or did not want to do the work. He is very nice and seems to have great ideas, but perhaps needs to hire some help in the scheduling and customer service area.

Excellent! He provided me with me excellent customer service and knowledge. He was very detailed in explaining what was done and being a hard person to please I was very satisfied and he went above and beyond with his work. He was very flexible with his work and provided me with a 2 year warranty on an excellent walkway. I would recommend him to anyone.

My property is landscaped challenged because of the steep slopes. Peter the owner of Land Worx came up with an excellent recommendation on how to address the situation and work the new retaining wall into the existing wall. His team did a professional job with the instillation. They were very meticulous with every detail including the clean up.

Peter was professional, punctual, ethical and demonstrated expertise in his field of landscape design. Have no hesitation in recommending and using Landworx again!

We have a very large 5-acre area. Some of it is woods and they didn't have to do that, but we have a lot of landscaping. So, it was about $850 plus tax. I like the work they do since they do a good job. They clean up really well. They send people who actually work while they are here. They get the job done in the allotted time they say they would. The actual cost is the same as the estimate. There are no surprises. The only thing I don't like and it may just be a temporary thing is that there is never anyone in their office. You always have to leave a message and wait for someone to get back to you. That could be because they just set up a new office and I think they don't have a full time receptionist or secretary. So, it's kind of frustrating when you have to leave a message and wait for someone to call you back since I like to get a person. Once you get a hold of them, they are here. There is one English speaking person in the crew, but they are professional. I would like to use their services again, but I may not use them if they don't pick up on getting back to us because it's kind of a hassle.