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A Johnson Plumbing & Heating Inc

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

About us

Family owned & operated. Additional phone - (518) 581-9776. Additional DBAs - A Johnson Plumbing Heating and Air Conditioning, A Johnson Plumbing Heating & Air Conditioning.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Home energy audits, insulation, windows, heating and air conditioner installation, repair, air cleaners, humidifiers, duct cleaning, plumbing, water heater & generac generator installations.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.444 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
16%
3
9%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 44 reviews

Eric D.
11/2017
5.0
plumbing
  + -1 more
The job was done quickly with high quality materials and craftsmanship.
Description of Work: Minor plumbing repairs on copper piping as well as multiple new valve installations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from A Johnson Plumbing & Heating Inc
Thank you for choosing us for your recent Repair !

Lewis D.
09/2017
5.0
plumbing
  + -1 more
I had a somewhat complicated plumbing issue. I hired another plumber who worked on the problem twice but the problem was only getting worse. I decided to go for a second opinion & called A. Johnson Plumbing. That turned out to be a good decision. The owner Anthony came & advised me that the first plumber misdiagnosed the problem & that he was going to do something completely different. Anthony came back another day with one of his employees and, after working on the issue for about two hours, problem solved! Anthony figured it out & did a great job. Although I had to wait two weeks, he did such an excellent job I think he deserves five stars. Anthony knows his business.
Description of Work: sink drain issue

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$885

Cheryl B.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
The experience was very poor. They installed on the 23rd, and the next dsay, air was escaping through the coil, so I had to call them back. Over labor day weekend, the condensation was going all over the floor and flooded my basement. He came and said that I need a condensation pump, which they told me I didn't need when I first talked to the saleman about the install. They never called me back, so I had to call him back. He started screaming into the phone: "Who is this and why are you calling me?!" I said I was following up and needed to know what the plan was to get this fixed. He hung up on me. I called back and asked to speak to Anthony, the owner's son. He was just as rude to me and was not at all concerned about making this right. He said he was aware that I was waiting and would get back to me in 20 minutes. He did not call back. I do not trust them to come back into my home and am going to hire someone else.
Description of Work: They installed a new AC.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Valerie O.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
I don't know if they got any comparable prices. It probably took a couple days. They did a very professional job. They gave her the boiler and the phone number and said if there were any problems to call them anytime.
Description of Work: They installed a new boiler in our apartment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from A Johnson Plumbing & Heating Inc
Thank you for your your Review. we will pass this on to Mike

Brandon W.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
The crew was very professional and courteous, would highly recommend.
Description of Work: Heat and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Johnson Plumbing & Heating Inc
Thank you

Barb F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service was professional and done in a timely manner.
Description of Work: Tuneup of Furnace prior to winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Johnson Plumbing & Heating Inc
It was great working with you [Member Name Removed]

Geoffrey S.
06/2016
3.0
heating & air conditioning/hvac
  + -1 more
It was okay I guess, there was some hiccups along the way but I guess we got it all squared away. What you advertised and what they do was not entirely exactly the same thing, at the end of the day I purchased a tune up of a furnace and they really just come to clean it so there were part of the tune up was to diagnosis if there is any issue well that's not really included in tune up. When the guy left the furnace didn't work at all so there really was an issue with it, it had worked prior, at the end I ended up with a new furnace but there were bumps a long the road discount promised and all kinds of crazy stuff.
Description of Work: I used A Johnson Plumbing & Heating Inc for Heating & A/C.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,199

Response from A Johnson Plumbing & Heating Inc
Thank you for your review we will pass this along to our team

Allison O.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We recently purchased a new home and one of the selling features was the fact that the first level was handicapped accessible. However, the shower on the first floor would not deliver hot water and we were unable to shower in our home. They came out to assess the project and said that the fixture was from 1960 and either they would need to find that model or we would have to break into the tile/drywall to install a new fixture. Amazingly their parts person was able to find one (and, let me tell you, this was a Model 0 fixture so it's really an oldie) and expedite the shipping for us. The owner and a contractor both showed up to install the piece and did so swiftly and professionally. They even vacuumed the area afterwards to ensure there would be no tile pieces for us to step on. I trust their expertise and will be using them in the future without hesitation for our plumbing needs.
Description of Work: Replaced the mechanics of a handicapped accessible showerhead

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Beverly H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
This is a good company. The work was well done. I would use them again!!
Description of Work: Routine check of furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sara A.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
A slight mix up on getting the appointment scheduled but the office staff was very polite and apologetic. The service person arrived on time and did a fine job.
Description of Work: Annual cleaning of an oil boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Ken B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mike was very professional but friendly. Very knowledgeable and happy to answer questions about the furnace operation.
Description of Work: Service included inspection of fire box and flue portion, replacement of oil filter and spray nozzle and cleaning of accessible portions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen W.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
I generally like the performance of products installed. The instillation of all products were done in a manner which left them functional. My big problem with this company is I do not have confidence that the work the installers do when it comes to details. An example was the instillation of piping for the venting system. It took the intervention of the company owner on two separate occasions to get the system routed in satisfactory manner. After the install was complete, I found that the intake and discharge points for the system were not insulated and sealed from the outdoors as well as they should have been.
Description of Work: They provided and installed a Rheem gas power-vented water heater, a Carrier high efficiency gas furnace and a Carrier air venting system. All work was the result of needs identified in an energy audit following sealing and insulation work preformed on the house by another contractor independent of A. Johnson.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$10,000

Kathleen C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Not really a story to tell. Person came to house and performed the service check. Nothing was found insufficient but the furnace is about 5 yrs old. They also installed new heating and cooling system back then.
Description of Work: Cleaned and checked furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Margaret H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great. I was very happy with them. I live in a condo without a basement so there were questions if an air conditioner could be put in. Anthony figured it out what to do. He was very helpful. They have also worked on my heating unit. They come in a timely manner. I was very pleased.
Description of Work: They put in an air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sandra S.
11/2014
4.0
insulation, plumbing, energy audit
  + 1 more
I accepted the audit. They showed up when they were supposed to. They started in August and completed the work in January. They never resolved the problems of the air coming through skylight and kitchen window. My biggest problem was the freezing pipes. They put some insulation in the crawl space. I am hopeful that they solved the problem with the freezing pipes. They were very nice people. It was a lengthy process. I would do an audit around November instead of the summer if I had to do it again. They aren't able to do window insulation. The 4th time that they came out, the owner came and he was very concerned that the job get done.
Description of Work: They did an energy audit. I had 3 problems that wanted them to do. Air was going through the skylight and a kitchen window. I also had freezing pipes. They put in an exhaust fan in the bathroom.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Robert T.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Work in 2013 is excellent with seamless execution and services delivered on time as scheduled. Work in 2014 is just beginning
Description of Work: Estimate to replace two different heating systems in a 6,000sf home. One is three zone hot water hydronic heat exchange and the second is a heat pump system. Both systems include A/C. Previously, in 9/2013 replaced a 5 ton HVAC unit on the roof of a commercial building that I own

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. I have been perfectly happy with them. I have a contract with them. They know what they are doing.
Description of Work: They checked the furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John C.
11/2014
5.0
plumbing
  + -1 more
It was fine. They are very responsive and are good people. I've used them several times.
Description of Work: They did plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan W.
08/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The repairmen were prompt and courteous. They diagnosed the problem and made repair in a timely fashion. The next day we noticed a problem, called the office and a repairman came out the same day to fix it. They apologized for any inconvenience. The office staff are friendly and responsive. I was given a two hour window of the repairman's arrival and called when they were on the way. They have electronic invoices and can accept payment electronically if I chose.
Description of Work: Repaired whole house dehumidifier and rerouted duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael H.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Installation went well, but had issues with AC after. Company was not fast to respond...eventually they fixed it. We felt that they were not very professional with their service.
Description of Work: New Lennox Furnace Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$5,200

Daniel & Tami S.
08/2013
3.0
plumbing
  + -1 more
We needed service on a faucet ASAP. The service is prompt, on schedule and IT COSTS. But if you need it done right away, they will be there when they say and they will get it done. We have used them twice and both times the experience was the same.
Description of Work: Replaced a kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria K.
05/2013
1.0
plumbing
  + -1 more
terrible. I called their emergency service on Sat (5/25/13) to schedule an appointment (to fix a toilet) as soon as possible (it was memorial day weekend), and they told me they would call me on Tuesday morning before 8am to schedule an appointment for Tuesday. They set the appointment for today (Tuesday 5/28/13) between the hours of 2-4. At 1:30 they called me and told me that they had accepted other appointments in the meantime and were going to move our appointment to Friday (5/31/13). They cited that they have some kind of 'preferred customer' program where people pay an annual fee to be able to bump other people's appointments in favor of their program members. This company left us having to scramble in the late afternoon to find another plumbing company, which - fortunately - we did. Will never use A Johnson Plumbing again. Their dealings with me were unprofessional and unethical. It is one thing to cancel an appointment, but to then push an emergency appointment forward by three days is a surefire way to lose customers.
Description of Work: Did not show up. was scheduled to fix toilet

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A Johnson Plumbing & Heating Inc
Dear Valued Customer, It is with great concern and I address an incident you experienced with our customer service department. We are committed to providing our customers with the best possible service and deeply regret that your experience did not meet our company standards. We deeply apologize for all of the frustration this has caused you. We advise everyone to take advantage of our On-Call Emergency Service. Emergency service was declined on Saturday, May 25th, due to the after-hour charge. We assure you that our on-call technicians are prepared to complete all emergency repairs within 2 hours of the initial call. We do have Service Agreement customers that are promised "Front of the Line Service" as part of their contract. I regret that your appointment was rescheduled due to an emergency of an agreement customer. It is our goal to provide EVERY customer with exceptional service and I apologize that this was not executed while handing your service appointment. The lack of service you have experienced was unusual, did not meet the standards of our company and addressed right away. I assure you that we greatly appreciate your feedback and as a company work actively to improve at all levels. We appreciate having you as a customer and hope to have another chance to serve you. Respectfully, Alyssa Johnson Service Manager

Stephanie B.
04/2013
5.0
heating & air conditioning/hvac, insulation, energy audit
  + 1 more
After the work was done, they came back and did another energy audit and inspected the work that was done. There was a small area that needed to be sealed up, so someone came the next day to take care of it. My house is a lot more efficient now. I am a single woman and it is hard to find companies that do good work for a reasonable price. I will have them back again if I need any plumbing or heating work done. If you are interested in a family run company, these guys are a great choice. It's nice to be able to "keep it local".
Description of Work: They performed a home energy audit, followed by a new furnace, AC unit, and air sealing& insulation of my attic. From start to finish, it was a success. Anthony did all the paper work for NYSERTA funding and helped me decide which products would meet my goals of a greener home, as well as one that lowers my cost. All of the workers were friendly and efficient. The house was spotless when they left and they explained what was being done as they went. I love the quietness of my new system and the tech savvy-ness of the thermostat. I can access it through the Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Donna J. S.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
We are new homeowners in the area and will continue to seek any contractors who can offer us good reliable mechanics at a fair price. I was happy with the performance of the company but felt a little mislead by the cost of the service provided as it was initially referred to us at.
Description of Work: Had company do an energy audit of a home that we recently purchased. A young man came out and did the survey. After correcting some of his observations we received a sales pitch to due numerous jobs to save future energy dollars spent on heating the home. Some were obvious and we did them ourselves. Others pitched were expensive with small return on investment which we did not do. In particular we were told that our oil furnace should be cleaned and Johnson Plumbing & heating would do the job for $89.00. Fine, we agreed to have them do it as the furnace did need inspected and cleaned as soot was very evident in the flue pipe. When the mechanic left the charge was $216.00. Knowing a good mechanic when I see one I was pleased with the work the man did. When I asked him about the $89.00 quote he seemed puzzeled why I was quoted that number without knowing what may need to be done on the furnace. Also, when the young man left I found A.Johnson Heating & Plumbing service stickers on the well pump. I bet the thinking here is if something should go wrong with the well I would be inclined to call them. Hmm.. I think I will ask around the neighborhood first before placing that call in the future.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Stephen W.
03/2012
4.0
heating & air conditioning/hvac
  + -1 more
I was satisfied with their work after they were finished. There were a couple things that I wasn't happy with.
Description of Work: Johnson A Plumbing & Heating did some work for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000
    • 1(current)
    • 2

Contact information

992 New York 29A, Gloversville, NY 12078

http://www.yeswefixit.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Insulation,
Air Duct Cleaning,
Water Heaters

FAQ

A Johnson Plumbing & Heating Inc is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

A Johnson Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Johnson Plumbing & Heating Inc offers free project estimates.
Yes, A Johnson Plumbing & Heating Inc offers eco-friendly accreditations.
No, A Johnson Plumbing & Heating Inc does not offer a senior discount.
Yes, A Johnson Plumbing & Heating Inc offers emergency services.
No, A Johnson Plumbing & Heating Inc does not offer warranties.
A Johnson Plumbing & Heating Inc offers the following services: Home energy audits, insulation, windows, heating and air conditioner installation, repair, air cleaners, humidifiers, duct cleaning, plumbing, water heater & generac generator installations.

Contact information

992 New York 29A, Gloversville, NY 12078

http://www.yeswefixit.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM