Johnnie'S Appliance Services

When I initially called to schedule the servce call, I was told the technician's name, was given a 2 hour window when he would be coming, and was told he would call 30 minutes in advance. The appointment was scheduled for the next day! The technician did indeed call 30 minutes before he came and he came exactly on time. He was polite and patient. He took everything apart to show us where he was looking. He took my suggestions to look in certain other places. Once he diagnosed the problem, he put the washing machine back together so we could continue to use it while awaiting the parts. He also checked out our drier at our request. The technician called us with the prices of the parts as promised later that day before ordering them.