PAULS NURSERY INC

Tony is the best! I have used him for over 10 years. Always professional, prompt, and most importantly HONEST!!!!!!!!!!!

They were totally unresponsive to our repeated requests for service following a design that had been executed by one of their designers who ended up leaving the nursery. When our building contractor suggested that Paul's with whom he has done a lot of work, call us about assisting us in revamping our property they wouldn't respond to our requests for a meeting. I would never have anything to do with Paul's again.|John

They never showed up and I gave up on them.

After six miserable attempts to engage a landscaper who would execute this simple landscaping project on our small 40x100 lot, we saw Paul's Nursery on the list and decided to give them a try. I warned them that this was a small job while I was setting up the site evaluation and they did not have a problem with doing a small job as we experienced with other landscapers. The site evaluation went well; although the rep was late, he did call to let me know beforehand that he would be delayed and he did apologize when he arrived. A written estimate was faxed to us later in the day and we signed a contract the following week. They then invited us to visit the nursery to select our trees. Although we initially thought this was an extra step we did not need to do, we were glad that we had the chance to visit and to see the product that we were getting beforehand. When we saw the trees, we were told that we could actually use shorter trees instead of the more expensive ones we had planned on getting. As a result, we would be credited $10 per tree less than our original estimate. We also tagged an extra tree just in case it was needed. Everyone at the nursery was courteous and helpful and our tree selection took no more than 15 mins. We were told that they would let us know on Monday when they could come to install the trees. We got a call on Monday and our appointment was for Tuesday. On Tuesday, it was raining very hard and so they called to let us know that we would have to reschedule for either Wed afternoon or Thursday. We were not bothered by this since it was a legitimate cancellation. The following day, our new appointment was scheduled for Thursday and the entire job was completed in 4 1/2 hrs. The landscaper took his time to arrange the trees and to make sure that the heights of each tree matched up. He was open to questions and was always polite and helpful. At the end of the job, I expected to pay by check, but I was told that the final bill would be figured out in the office since we did not need the extra tree. I appreciated that the calculations were done in the office and not on my front porch! The following morning, the office called us and reviewed the final bill with us. We left a check for them to pick up and we filled out a capital improvement form and faxed it back to their office (to account for tax purposes). In all the experience was highly positive and we hope to use them again in the future. They are truly professional and obviously take great pride in their work. We never felt like we were doing them a favor, as some landscapers made us feel and they never tried to bully us into spending more money than we wanted. And now the side of our property looks beautiful!

THEY WERE EXCELLENT WORKERS. IT LOOKED TO ME AS THOUGH THEY KNEW EXACTLY WHAT THEY WERE DOING. I WAS IMPRESSED WITH BOTH OF THE YARDS AND THE WORK THEY DID.

PAULS NURSERY WAS VERY PATIENT WITH US. THEY RUN A WONDERFUL NURSERY. THE LANDSCAPERS WERE VERY ATTENTIVE TO THEIR WORK. HOWEVER, THEY WERE A LITTLE EXPENSIVE.