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PC HOUSECALLS

4.2(
3
)

Computer Repair, Phone Repair, Computer Sales,

... +1 more

About us

PC Housecall, Inc., is a Computer/Networking/Consulting/Service/Maintenance/Repair Company located in the Suburbs of Buffalo, NY. We also repair all iPhone, iPod, iPad devices.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

PCH offers service in our Service Center (carry-in), in your home/business (on-site) or via the web (remote control repairs).

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.23 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Write a review
Showing 1-3 of 3 reviews
JOANN F.
08/2007
1.0
computer repair
  + -1 more
I have used this company in the past & was very pleased. I don't know if they are out of business or just not responding to calls, but I have taken my business elsewhere.
Description of Work: Called the company during stated times they were open as per ad in phone book - only got answering machine. Left message & asked them to call me back. After a few days I called again with same result. Even though I was calling during their stated business hours from phone book ad and answering machine I never spoke to a live person. After waiting 10 days for a return phone call I contacted someone else to help with my computer problem.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PC HOUSECALLS
We have been in business since 2001. In 2007, we regret that we did have a situation where we switched phone vendors/systems and our old system was intercepting calls taking messages but we had no way to retrieve them. I sincerely regret that this may have tarnished our otherwise premium reputation and that this customer (who was previously happy with our work) experienced this issue. With over 20,000 customers and over 50,000 services/transactions in 10+ years indicate we do very professional work and are very reliable standing behind our work.
07/2006
4.0
computer repair
  + -1 more
My overall experience with PC Housecalls was fine. I feel that the job they did was acceptable. They were friendly to me.
Description of Work: PC Housecalls came to my home to fix my computer.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DAVID L.
07/2006
5.0
computer repair
  + -1 more
I brought my computer into PC Housecalls, and they had everything done the next day. They were very helpful to my son in retrieving some information. I would recommend them.
Description of Work: PC Housecalls actually helped me by taking the virus protection program off of my computer. They also helped retrieve some information.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50

    Contact information

    2333 Millersport Hwy, Getzville, NY 14068

    www.pchwny.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Phone Repair,
    Computer Sales,
    Computer Training

    FAQ

    PC HOUSECALLS is currently rated 4.2 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    PC HOUSECALLS accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, PC HOUSECALLS does not offer free project estimates.
    No, PC HOUSECALLS does not offer eco-friendly accreditations.
    No, PC HOUSECALLS does not offer a senior discount.
    Yes, PC HOUSECALLS offers emergency services.
    Yes, PC HOUSECALLS offers warranties.
    PC HOUSECALLS offers the following services: PCH offers service in our Service Center (carry-in), in your home/business (on-site) or via the web (remote control repairs).

    Contact information

    2333 Millersport Hwy, Getzville, NY 14068

    www.pchwny.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM