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D'Amico Plumbing & Heating

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Additional Fax -315 789 0145

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

we offer services and material in plumbing, heating and air conditioning of all kinds. We also offer many products by all manufacturers that can be purchased and installed by our company. We offer design in all three categories along with our 40yrs. of experience.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
14%
3
14%
2
7%
1
14%


Rating CategoryRating out of 5
quality
3.9
value
3.8
professionalism
4.0
responsiveness
4.4
punctuality
4.4
Showing 1-14 of 14 reviews

Ron S.
06/2016
5.0
plumbing
  + -1 more
We noticed that when we ran our hose water was leaking from the indoor wall. Called D'Amico and they within a few hours of me calling. The tech initially was concerned that there was a water line leak, checked for that, and ruled that out. He then got to the hose bib and saw there was a small leak, got a replacement and installed that. I would happily use them again if we needed plumbing work done.
Description of Work: Checked for a leak, found a leak in the hose bib, replaced the hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Extremely satisfied. When I questioned the original diagnosis they took time to explain to me in detail where I was incorrect. The young man who arrived was courteous, respectful and very personable. He removed the old pump, showed me what was wrong with it, purchased a new pump, returned and replaced it. I couldn't be more satisfied!
Description of Work: Diagnosed faulty recirculating pump in my hot water heating system and replace the pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Margaret T.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Austin L.
05/2015
1.0
plumbing
  + -1 more
I contacted D'Amico Plumbing to clean out a sewer line. They were prompt in their response but failed to open up the drain and charged my credit card full price anyway. They blamed it on the fact that the plumbing had been re-routed into the house trap and they had no way to access the main sewer line. Their remedy to "repair" this was to excavate outside the house and install a sewer clean out there. I said I would like to get a second opinion since it was a big project and did not want to incur more costs than necessary. I contacted another local septic company and they were there the next day and had the drain line opened in half an hour. One of the first things the service technician said when he saw the current drain was "they (D'Amico Plumbing) were trying to snake the drain out in the wrong location." I attempted to contact Mr. D'Amico to ask for a refund but he never returned my phone call. I should also mention that I have had several other plumbing companies there on several other occasions (the tenants were flushing feminine products down the drain), and every single time the other companies have been able to open up the drain. I'm very disappointed that i'm getting charged for their incompetence.
Description of Work: A sewer line backed up due to tenants flushing feminine products down the drain and I contacted D'Amico Plumbing to clean out the drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$274

Response from D'Amico Plumbing & Heating
This situation was amicably resolved shortly after the issue arose and we continue to do business with this customer :)

Doug H.
08/2014
2.0
plumbing
  + -1 more
Our sewage had backed up. The company came out and cleaned out the pipe and found tree roots. Two weeks later, we had the same problem. I called them, scheduled a time. The guy was suppose to come at 3, he finally called me at 4 and said that he would have to reschedule due to a job that he was working on taking too long. We rescheduled for the next day. He ended up having to reschedule that day too. He said that he could come out the next morning, a Saturday. I told him fine but I wasn't going to pay overtime charges, he said that we shouldn't have to, but that he'd have to check with his boss. He called me back and said that the boss told him he'd have to charge overtime fees. So I didn't schedule for the weekend. After we finally got the guy to come out, he told us what he thought might be wrong and said that he'd get back to us in a day or two with an estimate. The worker, John seemed very nice, strait forward, honest and trustworthy, but overworked. It took almost two weeks to hear back from him with an estimate. I have had no problem with their workers, but in short, I do not trust the management or trust what they are going to say.
Description of Work: Cleaned a clogged sewage pipe due to tree roots, gave me an estimate on possible work to be done.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$500

Tom M.
05/2014
5.0
plumbing
  + -1 more
The job was done quickly and for the quoted price. There were "complications", but no extra charges or excuses. Highly recommended.
Description of Work: New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Greg M.
02/2014
1.0
plumbing
  + -1 more
I hired D'Amico Plumbing to fix the water temperature in our bathtub which was a relatively simple fix. The repair man didn't cover the tub and some solder dripped down to the bottom of the tub near the drain and melted the surface. The tub is a Bathfitter tub liner so the solder completely ruined it and required a complete replacement which is about $1,500. Rather than submit an insurance claim or own up to the damage, D'Amico refused to replace the tub liner. I had to report them to the Better Business Bureau. I would never hire these guys to do anything unless you're OK with the damage they'll cause and then refuse to pay for.
Description of Work: Hired them to repair the water temperature regulator in our bathtub.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$200

Response from D'Amico Plumbing & Heating
D'Amico Plumbing & Heating responded to this complaint promptly and offered to repair the damage to the tub at no cost and the customer did not like the resolution offered. The customer wanted full replacement of the tub liner by a specific company. We then requested to make the repair first and if the repair did not resolve the issue as anticipated we would move forward with a full tub liner replacement. This offer was rejected as well. The BBB closed the complaint on June 1, 2012 with the following commentary: "Although the consumer has not expressed satisfaction in the resolution of the complaint, the BBB has determined that the response from your company addresses the disputed issues and exhibits a good faith effort to try to resolve the complaint. Therefore, the BBB has decided to close the complaint."

Robert S.
06/2012
4.0
plumbing
  + -1 more
Daniel D'Amico Plumbing and Heating is really good. He is licensed. I will continue to use him.
Description of Work: He has done toilets, clogged drains, and routing out the drains.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Jeanne B.
03/2012
3.0
plumbing
  + -1 more
I use them on and off for about 20 years. They stated sending out people that I don't know and the work was so so. They dug up my front lawn and left it with broken pipe. I was very unhappy with it. But my pipe is replaced and it is working. I was really disappointed that they left my lawn a mess.
Description of Work: I had a leaking pipe under the sink. They replaced my sewer line at my rental property.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$4,000

Linda N.
07/2011
5.0
plumbing
  + -1 more
Everything seemed to go well. It is fixed.
Description of Work: Fixed drainage fountain push bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joseph A.
06/2011
5.0
plumbing
  + -1 more
They came on time and were professional, courteous and informative. They finished the job in less than one hour.
Description of Work: Daniel D'Amico Plumbing & Heating came over to fix a leak in the base of the toilet. They fixed the leak by replacing the seal in the base.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles C.
06/2011
5.0
plumbing
  + -1 more
Chuck does a great job any time I have him. He is very professional. He didn't take long and I was back in operation.
Description of Work: They repacked and shut off the valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert S.
06/2011
3.0
plumbing
  + -1 more
They left part of a code enforcement job undone with no phone call.
Description of Work: They repaired leaky faucets in tub and kitchen.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from D'Amico Plumbing & Heating
We are unaware of any work that was non-compliant with the code. We pride ourselves on all health and safety issues

ERIC S.
06/2011
4.0
plumbing
  + -1 more
They did a good job, they responded quickly, and got the job done quick.
Description of Work: We used them for installing our dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    68 Middle St, Geneva, NY 14456

    www.damicoplumbinghvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    D'Amico Plumbing & Heating is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    D'Amico Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, D'Amico Plumbing & Heating does not offer free project estimates.
    Yes, D'Amico Plumbing & Heating offers eco-friendly accreditations.
    No, D'Amico Plumbing & Heating does not offer a senior discount.
    Yes, D'Amico Plumbing & Heating offers emergency services.
    No, D'Amico Plumbing & Heating does not offer warranties.
    D'Amico Plumbing & Heating offers the following services: we offer services and material in plumbing, heating and air conditioning of all kinds. We also offer many products by all manufacturers that can be purchased and installed by our company. We offer design in all three categories along with our 40yrs. of experience.

    Contact information

    68 Middle St, Geneva, NY 14456

    www.damicoplumbinghvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed