Matt and his crew showed up and worked steadily from the time they arrived until quitting time, with very few breaks. Matt and his crew did an excellent job repairing our rock wall. We are very happy with their work. We highly recommend Matt and his crew at Garrison Stone Works. His price was better than any of the other estimates we had received. We receive many complements on the rock wall and would hire them again!
Description of Work: Natural rock wall was failing in many locations and rocks were falling into a main road. Ice heave and tree roots had caused bulges in the wall as well as places where stones of the wall collapsed, were dislodged, or leaning in precarious positions. Matt and his crew pulled out many of the failing sections, and replaced these stones in a stable manner. They used hands as well as a bobcat to level and grade the sections that required this work. The used all of the previous stones and replaced them in a neat and stable manner. The wall now blends together using the natural stone and the natural rock wall ledge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ron D.
03/2012
1.0
concrete repair, masonry, pavers, gravel
+ 1 more
GSW's price was comparable with others; I hired him because he was BBB affiliated and in the business for many years. He (Mastrantome/proprietor) demanded 50% upfront, remainder at completion of job. Contract was signed, payment made; promised to be a 4 day job. He didn't start the project until 2 months later (after several emails, phone calls, and broken promises). Progress was intermittent, if at all. His workers damaged an existing sidewalk and crushed a (downspout) pipe which they tried to hide. Only on my insistence was the pipe repaired. Subsequent clog in pipe resulted in flood in my home when Hurricane Irene passed through. Quality of work very poor. Sidewalk so rough my dog cut her paws on it. Garden (stone) wall contained many loose stones. He would only point up rear of wall if I paid extra (originally expected to be included). A third part of the job wasn't even started, as contracted. When he initiated an argument with my wife, I fired him. He expected near full payment (95%). Also note, GSW hires undocumented workers who do not speak English. Mr Mastrantome treats them poorly as well. I found Mr. Mastrantome's work ethic very unprofessional.
Description of Work: Sidewalk extension, garden wall. GSW was contracted to perform 3 specific tasks: extend a sidewalk, that included stairs, from an existing sidewalk to a basement walkout; build a low running garden wall; and build a small concrete step in back of the garage. The work GSW performed was poor and/or incomplete for all 3 aspects of the project. - the walkway was very poorly done. The concrete set before they were able to butter it up leaving the finish very rough. There are actually stones protruding through the surface. Obviously not the work of the professional I expected Mr. Mastrantome to be. - the garden wall was incomplete; the wall contained many loose stones. - the step was not done at all. Several times GSW left the worksite and my property in a messy, haphazard condition. Broken forms with nails protruding and stone chips were thrown throughout the lawn. Imagine my anxiety when a stone chip hit by the lawn mower narrowedly missed a window in my home.
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Service Categories
Masonry,
Stone and Gravel,
Concrete Pouring and Repair,
Tree Service
FAQ
Garrison Stone Works is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Garrison Stone Works accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Garrison Stone Works offers free project estimates.
No, Garrison Stone Works does not offer eco-friendly accreditations.
No, Garrison Stone Works does not offer a senior discount.
Yes, Garrison Stone Works offers emergency services.
No, Garrison Stone Works does not offer warranties.
Garrison Stone Works offers the following services: We offer all jobs related to masonry-patios, chimney, walls, pool decks foundation work, garden walls, stairways etc.