Housekeeping Solutions

House Cleaning, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

WE ARE A SMALL CLEANING SERVICE WITH 6 EMPLOYEES. WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE SLOWLY AND STEADILY EXPANDING. WE ARE CURRENTLY SERVICING THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES. WE ARE FULLY INSURED AND ACCREDITED WITH THE BETTER BUSINESS BUREAU. ALL SUPPLIES NEEDED TO COMPLETE THE JOB (EXCEPT SURFACE SPECIFIC CLEANERS AND/OR PERSONAL PREFERENCES) ARE PROVIDED BY HOUSEKEEPING SOLUTIONS. OUR RATES ARE $55.00/HOUR/PERSON PLUS 8% SALES TAX.

Business highlights

18 years of trusted experience
Women Owned & Operated

Services we offer

WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.

Services we don't offer

WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Reviews

4.6254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 76-254 of 254 reviews

Pam H.
11/2015
1.0
house cleaning
  + -1 more
They refused service even though I am well inside their described service area.
Description of Work: Provider refused to honor deal, stating it is too far away. Their description reads: Service Area: WE SERVICE THE SYRACUSE, SKANEATELES, AUBURN, AND ALL SURROUNDING AREAS WITHIN A 40 MILE RADIUS FROM ELBRIDGE NY. I am less than 25 miles away, well inside their service area. So apparently this is false advertising.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$175

Response from Housekeeping Solutions
In all fairness, it was an honest mistake. I messaged you back and scheduled your appointment. I don't understand why you are leaving a nasty review when I communicated with you about your location. I never refused to do your cleaning....I don't have any other houses in your area and was under the impression that you were outside our coverage area. I apologized for the confusion but if you'd like to get a refund and not keep the appointment we set up that's perfectly understandable. Please notify us if you'd like to cancel as I have already scheduled your cleaning. Thank you.

James R.
11/2015
5.0
house cleaning
  + -1 more
They did a wonderful job. They were punctual and they were professional. And they really did a great job!
Description of Work: They cleaned our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mathew S.
11/2015
5.0
house cleaning
  + -1 more
Very well, they cleaners were fast and efficient and made helpful suggestions. They cleaned things I had not noticed and did more than expected! Very thorough and professional! There was one scheduling glitch but they rescheduled a day later so it was no big deal. They didn't leave me in the lurch. Every other time they have been on time and did well.
Description of Work: all the cleaning tasks I requested; dusting, vac, mopping, kitchen etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jessamyn A.
10/2015
4.0
house cleaning
  + -1 more
It went well overall. Three people arrived a few minutes early for an 11am appointment. I walked them through the apartment pointing out specifics that needed to be cleaned. They were polite and professional. The only reservation I had was the bathroom- which was recently remodeled, so there was not much to deal with in the way of grime - was not up to my standards. The floor needed to be re-swept and mopped. Other than that they did good job. The hardwoods were shining when they left.
Description of Work: Move-out clean of a 2 bedroom apartment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mathew S.
10/2015
5.0
house cleaning
  + -1 more
arrived early, worked very hard to get as much done as possible. Did a great job, fast, professional and courteous
Description of Work: spent 3 hours cleaning my very dirty house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Marianne M.
10/2015
5.0
house cleaning
  + -1 more
Carrie and Susie were wonderful I would highly recommend housekeeping services
Description of Work: both ladies today were excellent! Professional and courteous and cleaned my rooms thorougly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James S.
10/2015
5.0
house cleaning
  + -1 more
Very good service provided by their team, we'd hire them again. They listened, did the work asked, did it well, and helped us get the house cleaned for the final walk-through as part of the sale.
Description of Work: Cleaning services for a move out of a house we sold. Doubled the number of hours and cost as we agreed, as the option to do that through the site wasn't available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Gowtham L.
10/2015
5.0
house cleaning
  + -1 more
A team of two were in the house for 90 minutes and the home looked squeaky clean once they were done.
Description of Work: Vacuum, mop, dusting, cleaned bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Dinita M.
09/2015
5.0
house cleaning
  + -1 more
2 cleaning professionals arrived when expected and did a thorough cleaning of our kitchen appliances, sink, floor, and counters. The bathroom tub was cleaned and polished along with the toilet, sink and fixtures. The 1/2 bath had a shower cleaned along with the sink and floor. The living room was dusted, dustmopped, and area rug was taken out to the back deck to be shaken out. My husband was home at the time and said that both individuals were terrific and very nice. I would ask them back in a heart beat!!
Description of Work: 2 professionals cleaned our kitchen, main bathroom, 1/2 bath, and livingroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Laura R.
06/2015
5.0
house cleaning
  + -1 more
They showed up on time, did a wonderful job, were very friendly and professional.
Description of Work: Excellent professional cleaning job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathy T.
06/2015
3.0
house cleaning
  + -1 more
I was VERY upset by the time they left!!! leaving me to "scramble" to get ready for my guests!!!
Description of Work: They were supposed to be here @ 1:00. I got a call saying they wouldn't be here until 1:30. When they weren't here @ 1:30, I called and they said they were on their way! They never showed up until 2:30! This put me an hr and a half BEHIND schedule, due to the fact that I had company coming @ 6, and I couldn't set ANYTHING up for it until they left!!! They never did clean one of my bathroom floors, which I asked them to do

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Lynda O.
05/2015
5.0
house cleaning
  + -1 more
.Our home has never been so clean! April & Brittany were amazing-they went right to it and worked very hard, to the tune of 6 hours! Brought all their own products, although I did switch a few out, for what I liked. We have a colonial 4 bedroom ,2 1/2 baths,with LR, DR,FR, home office, kitchen,that had been neglected and really needed some TLC. I got that and more! I am so impressed with their attention to detail. I will certainly use them again!
Description of Work: A thorough cleaning of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

maureen W.
04/2015
1.0
house cleaning
  + -1 more
The cleaning job provided by this crew was sub-standard. That is the reason we stopped using them.
Description of Work: DO NOT HIRE THIS PROVIDER. After we decided to cease using this provider we received a bill for a "cancellation fee" dated 8/14 it is now 4/15. At no time did we ever sign a contract with this company nor were we advised there was a cancellation fee nor a contract signed when we decided to no longer use their service.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Housekeeping Solutions
I have to disagree with you [Member Name]. The cancellation fee, if you check the date, is from prior to you cancelling service with us. You had cancelled several times with little or no notice because of conflicts with your babysitting and nap schedules. A notice was sent out to all clients about the cancellation policy, you included. I also personally explained to you over the phone that the crew is guaranteed their hours in such situations and that's what the cancellation fee covers. I had waived the fee for you on more than one occasion prior to this particular incident. I'm sorry you are displeased. If you would like to discuss it further please feel free to call me and I'm sure we can come to some type of compromise.

merry L.
04/2015
4.0
house cleaning
  + -1 more
4 people cleaned kitchen, bath, bedroom, living/dining. fast and efficient
Description of Work: cleaned apt prior to move

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Thomas M.
04/2015
5.0
house cleaning
  + -1 more
They arrived on schedule, knew exactly what to do, worked hard and were pleasant to have around, A good experience.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Narasipur S.
03/2015
5.0
house cleaning
  + -1 more
Went very well. The people who came did not waste any time.
Description of Work: Cleaned the bathrooms, kitchen and living area - living room, bedrooms etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

James S.
03/2015
5.0
house cleaning
  + -1 more
Excellent service and attention to detail - did everything requested and no fuss about what other call "deep cleaning" cleaning is cleaning and they did a great job !
Description of Work: cleaned house in preparation for rental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

john A.
03/2015
5.0
house cleaning
  + -1 more
Arrived on time. Did a thorough job, finished when expected. Not very dog friendly, otherwise excellent.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Dana H.
02/2015
5.0
house cleaning
  + -1 more
I have always been very happy with Housekeeping Solutions. I tried to use another subpar provider prior to moving into my house and was really unhappy with them, so I'm especially happy to have found Housekeeping Solutions. They do a great job, and the staff are very nice. Melani is always extremely prompt with contacting me to schedule the services, and she is very polite. I try to grab the deals they have on Angie's List when they come up.
Description of Work: Vacuumed, dusted, cleaned surfaces of house that hadn't been cleaned in months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bill B.
02/2015
4.0
house cleaning
  + -1 more
It went fine. I was satisfied. It was only $49. What stood out to me was the price. They were professional. I was satisfied with the experience with these people.
Description of Work: I purchased a big deal for Housekeeping Solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Annette B.
02/2015
5.0
house cleaning
  + -1 more
April and Karen came promptly to my daughter's home. They were efficient, personable and hard-working. They worked well as a team. Bathrooms were completely cleaned from head to toe. They were detailed oriented and accomplished the task. My kids were very pleased. It did take a little longer to complete the task, but it was necessary.
Description of Work: Thoroughly clean my daughters' home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mary J.
01/2015
5.0
house cleaning
  + -1 more
great, I wasn't home, my daughter was, very professional, great job.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lainee F.
01/2015
5.0
house cleaning
  + -1 more
My experience with Housekeeping Solutions was excellent! There was an Angie's List special so I took advantage of the offer. For $49 + tax, I had 2 clearners for 2 hours. The cleaners were both pleasant and professional while here. They did whatever I asked them to do regarding cleaning my home. They were thorough and were busy the entire 2 hours. I would not hesitate to have them here again, and I would request the same 2 people that came the first time. Great job, Housekeeping Solutions!! You can be proud of the 2 cleaners that were assigned to my home. They were awesome!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Leo Z.
01/2015
5.0
house cleaning
  + -1 more
Everything went like clock work. They came in and went to work and where finished at the time allowed. Great job.
Description of Work: Cleaned all kitchen appliances, all cabinets inside and out, 2 bathrooms, vacuum rugs, and wash floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Eleanor F.
01/2015
5.0
house cleaning
  + -1 more
I was very pleased with the bathroom shower. It all went well.
Description of Work: General cleaning and one patio window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Ceramic Tile,
Piano Movers

FAQ

Housekeeping Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Housekeeping Solutions accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Housekeeping Solutions offers free project estimates.
No, Housekeeping Solutions does not offer eco-friendly accreditations.
No, Housekeeping Solutions does not offer a senior discount.
No, Housekeeping Solutions does not offer emergency services.
No, Housekeeping Solutions does not offer warranties.
Housekeeping Solutions offers the following services: WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.
WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed