Housekeeping Solutions

Performance is mostly consistent. I have to provide regular feedback or performance will decline. Never had a cancellation. Melani is very responsive to concerns and suggestions. Doesn't become defensive.

2 people came and accomplished a lot in 2 hours. Actually did every thing we asked them to. And did a very good job

I didn't get the services because of a snow storm the week of Thanksgiving. I understood the first day cancellation and they rescheduled for 3pm the next day. I received a text message that they would not be open that day either and had no appointments for the rest of the week. When I called the owner and told her my kids had gone back to school and the streets were open she said theirs were still closed. That was at 8am and my appointment was at 3 in the afternoon. I won't be using them again. The first time I booked them it was for a move in. The ladies arrived early and I went out to lunch 5 minutes away. I told them I would be back before the movers got there and if not just give me a call I'm 5 minutes away. I got a call from the movers saying they were at the house. When I got home 2 movers were sitting on my porch, the house was open and the cleaners had left without calling me!! Thank goodness it was a move in and the house was empty. But I booked them again because of the price but I will not again. I have them two chances.

Though they we're a half hour late (I was their last job of the day), both women were professional and pleasant and very hard working. Aside from the lateness, these women were excellent and very thorough. Unfortunately I could not use the full two hours I'd planned because I had an appointment; therefore, a few things were left undone. I'd use them again but would try for an early morning appointment.

Arrived on time and cleaned house to our satisfaction. We are considering hiring a regular cleaning service and likely will call the company back.

Very well. Cleaners were late due to car trouble but they called to tell me.

Purchased 6 hours and they sent out 3 people. Next time, I will request 1-2 people. Observed one girl working very hard, another just taking her time and the 3rd barely not doing anything. I truly believe that if the other 2 worked as efficiently as the one, more would of gotten done. I hired them to come back and it was average. Maybe I just got service on a bad day. I think the company is professional and they are careful and courteous. Like I said, the next time I will request no more than 2 at a time. I will use them again and want this review to state that.

The two women arrived on time, were professional and went right to work. One even helped me carry an item to my car that I was having trouble lifting. She was very understanding of my back issues and offered to help me. That was over and above what I expected. Everything was done to my satisfaction, and I immediately booked another appointment. I would recommend them to my friends and family.

Could not be happier, they arrived on time, did superior work and were very friendly and easy to work with.

I liked the big deal. It went very well. I think they had three girls so that worked out fine. They did a real good job. There were just a couple of little things I can't remember that I was not thrilled with. I would use them again.

overall very well. They have been to the house before and continue to provide good service

Good they accomplished everything on my list

The services went very well! The 2 women were prompt, thorough, organized and met the general cleaning needs as well as specific requests I had. I was very pleased with the cleaning and would not hesitate to recommend and use them again.

They were thorough, efficient, professional and courteous. What more could I ask??

They did a very thorough job. Two cleaners worked for over 3 hours cleaning. My house looks great! My discount price was $59 for two hours. I purchased two of these for $118. With two cleaners (adding tax and tip) I used up the full $118. For that price, given the state of my house before and after, I am very satisfied with the work that was done.

Excellent work. The house was very clean when I came home.

Brandie and Christinna arrived as scheduled and did a great job. I had never hired a professional cleaning service before and was very pleased with the result.

The ladies showed up right on time, didn't waste a minute getting to work and did a wonderful, thorough job. It was a great value for the money charged.

Housekeeping Solutions did an excellent job throughout

It went fine and I was very pleased. I had used them before. Whenever, I see a coupon for them I take advantage of it. I would use them again.

It went fine and I was very pleased. I had used them before. Whenever, I see a coupon for them I take advantage of it. There were a couple of things that they didn't do.

This was a $174.96 big deal purchase.

The ladies didn't like the way my pergo floor came out when they mopped it so they redid it by hand using glass cleaner and it came out great. And my stainless steel sink shines so well it lookbrand new.

This was a $117 big deal purchase. It went okay. It was work on a rental property so it was a little messy with the logistics having cleaning done on a rental property but their service was fine as far as I know. There are three units in the building and I decided I wanted the other unit done and they said I already paid for the deal so I would have to pay extra for that. I said okay. The extra cost was about another $100. I did not actually see the work. I am the landlord so I did not actually see the work. The tenants did so I have to rely on that. They were flexible and although the logistics were difficult I was happy with their flexibility. Perhaps their demeanor could have been a little more cheery. My report from the renters was that they were a little gruff with them. They were nice enough with me on the phone but perhaps were a little gruff with the tenant.

They came quite early without notice. I had asked them to pay the most attention to the bathroom.Bathroom had still had cobwebs, on whole not thoroughly cleaned. Had explained this was very important that the bathroom be immaculate because I was coming home after spinal surgery. They may be much better if you pay full rates . This is an extremely small bathroom and I would think two people in 2 2 hours should've been able to do a much better job. I recommend staying away from the coupon