Housekeeping Solutions

House Cleaning, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

WE ARE A SMALL CLEANING SERVICE WITH 6 EMPLOYEES. WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE SLOWLY AND STEADILY EXPANDING. WE ARE CURRENTLY SERVICING THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES. WE ARE FULLY INSURED AND ACCREDITED WITH THE BETTER BUSINESS BUREAU. ALL SUPPLIES NEEDED TO COMPLETE THE JOB (EXCEPT SURFACE SPECIFIC CLEANERS AND/OR PERSONAL PREFERENCES) ARE PROVIDED BY HOUSEKEEPING SOLUTIONS. OUR RATES ARE $55.00/HOUR/PERSON PLUS 8% SALES TAX.

Business highlights

18 years of trusted experience
Women Owned & Operated

Services we offer

WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.

Services we don't offer

WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Reviews

4.6254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 26-254 of 254 reviews

Mickey Jo S.
06/2017
5.0
house cleaning
  + -1 more
Wow! This company does cleans with chemical free products. The workers were efficient and hard workers. Thank you for a job well done!
Description of Work: Total house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
06/2017
5.0
house cleaning
  + -1 more
I have had them several times. No problems. Nice job. Girls are friendly and professional. They are good with my dog and I trust them to leave them alone to get the job done. I will definitely have them again and again.
Description of Work: General Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette B.
06/2017
5.0
house cleaning
  + -1 more
Extremely satisfied. They were very thorough, polite and accommodating. Will hire them again
Description of Work: Bathrooms thoroughly cleaned. Floors vacuumed and mopped. Dusted ceilings and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty A.
06/2017
5.0
house cleaning
  + -1 more
The two woman who came to the house were great. They did an incredible job. I was embarrassed at how clean the house when they were done. I didn't realize how dirty it was before. The only issue was that they brought their own vacuum and when they first ran it I think the bag was full because the whole second floor smelled like vacuum dirt/dust. Luckily it was a nice day and we had the windows open the smell dissipated before they left. I think they switched bags when they moved downstairs because the first floor didn't have the same problem.
Description of Work: Full house cleaning (2 cleaners for 2 hours) with coupon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tania F.
06/2017
5.0
house cleaning
  + -1 more
It went well. I do not think they were here for the whole time but worked hard for the time they did work.
Description of Work: Walls washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Anita R.
06/2017
5.0
house cleaning
  + -1 more
3 girls came this morning and worked quickly and efficiently and my house looks fantastic!!
Description of Work: I purchased a sale on Angie's List for 4 hrs of cleaning. 3 girls came this morning and my house looks fantastic!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

leigh M.
06/2017
4.0
house cleaning
  + -1 more
We used this company twice... once for a deep clean of kitchen and the second time for a whole house clean. The first crew was just OK.... comprised of a lady and her son. She was good and my frig sparkled, but everything else was just average. Certain things were missed (certain cabinets not wiped) in the kitchen and the guy nearly broke my light fixture. He removed the glass to clean it and it fell outta his hands but he THANK GOD caught it mid-air. They were pretty slow moving, too, overall. The second crew was MUCH BETTER. They were professional, quick, and thorough. They were seasoned cleaners, I'm guessing and the first crew wasn't. That being said, I appreciated the price and the ease of booking.
Description of Work: -deep clean of kitchen and butler pantry (frig, wiping cabinet faces, dusting blinds and washing kitchen windows) -whole house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Robert L.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
Wonderful! Everything was so clean when I got home, the floors sparkled.
Description of Work: Floors, kitchen and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo D.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
Perfect. As I said above, they were extremely professional and did a wonderful job.
Description of Work: I asked that my kitchen woodwork, cupboards, etc. be cleaned. They did a beautiful job in record time. I was extremely pleased with their work. I wish I could remember their names. I would love to have them back. I will be calling in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Richard A.
05/2017
5.0
house cleaning
  + -1 more
Excellent service. The house looks great. A crew of three did everything over and above my expectations. The kitchen sinks were scrubbed so well they shine, along with the cabinets, countertops, microwave, etc. Plus the bathtub looks brand new after its cleaning.
Description of Work: Dusting, vacuuming, mopping of the entire house and the bathroom and kitchen needed a good cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kristin M.
05/2017
5.0
house cleaning
  + -1 more
House Cleaning Solutions were fantastic! They were on time, professional and left my house spotless. I would definitely recommend this company.
Description of Work: I needed an entire house cleaning from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John N.
05/2017
3.0
house cleaning
  + -1 more
Changed times of appt 3 times before initial cleaning. Then showed up an hour early. Was told they had to reschedule a bunch of appointments but did not notify us of the last change. Floors were done. Bathrooms were half done. Mirrors not touched, windows in living room not done. My wife rushed to leave the house with our two kids (2 and 9 months) because they did not arrive at agreed time. I then got a call that they needed $3.50 for sales tax. I had to be there in 10 minutes to give them 3.50. I arrived 14 minutes later, leaving my work day, and they were gone. I know this was a coupon but not worth the aggravation that went along with it.
Description of Work: Cleaning of 1.5 bathrooms, kitchen floors and counters, living room floor and windows. Small 1000 sq foot home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Response from Housekeeping Solutions
I realize you were frustrated yesterday about the time of arrival but you were given an "approximate" time and they were within the hour. We did a new clean prior to you and finished a half hour sooner than anticipated. We do several cleaning with the home owners there so there was no rush for your wife and kids to leave the residence. As for the cleaning, the crew sent me photos of the condition of your home and honestly it could have used much more time than the deal you purchased. When we spoke on the phone about the size of your home and the condition you mentioned it was pretty well kept up. There was several months worth of soap scum built up on the bathtub, which was very time consuming to remove which didn't leave much time for the other bathroom, and they had to pick up before they could even get to the cleaning. The crew left because your wife had told them when they got there that you would be there shortly and when they were finished you still weren't there. They had other houses to get to and were trying to complete their day. I apologized to you and offered to compensate you for your inconvenience. I'm truly very sorry that you were not happy with the service.

Ianthe O.
05/2017
5.0
house cleaning
  + -1 more
Professional and thorough cleaning crew. Easy to schedule and Melani accommodated my special requests.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim O.
04/2017
5.0
house cleaning
  + -1 more
They were able to clean rugs that I can't with my vacuum, and were very focused and thorough. Each time, they have done a quick check in to make sure they were clear on where to clean and any special concerns. They have made sure to always have someone who is familiar with the house. i.e. two - three people clean, and one has always been at the house previously.
Description of Work: I had my house cleaned and have hired them again, given their thoroughness, professionalism and strong results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Malissa M.
03/2017
2.0
house cleaning
  + -1 more
They were an hour late. My bathrooms were not well cleaned. The bathroom floors were still dirty and they did not clean our shower doors at all. The hardwood floors were not properly cleaned and the wrong cleaner was used. As a result of this, the floors were very slippery and my children and I fell on the floor. So, I had to re-clean the floors myself to remove the slippery residue. I will definitely NOT be using their cleaning services ever again.
Description of Work: I needed my house cleaned and asked for a deep cleaning of the bathrooms.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0

$130

Marion B.
03/2017
5.0
house cleaning
  + -1 more
Staff very experienced and accommodating. Quick but precise cleaning; excellent. Owner responded fast and was very easy to work with in scheduling and follow through. Would definitely use again and recommend to others.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly E.
03/2017
3.0
house cleaning
  + -1 more
It was basically "touch" cleaning, not as deep as I would have liked.
Description of Work: I needed dusting and vacuuming done, along with bathrooms and floors cleaned.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Housekeeping Solutions
I apologize that you were not 100% happy with the service. Unfortunately I was having staffing issues in December and since have let a couple of my employees go because they were not performing up to our standards. I would love to have the opportunity to make it up to you. Please call the office to discuss some options if you would like. I hope to hear from you!

Nancy W.
02/2017
5.0
house cleaning
  + -1 more
I've had them once a month. It's been maybe four times that they've been here.
Description of Work: General house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy W.
02/2017
5.0
house cleaning
  + -1 more
They come when they say their going to. They usually send two, sometimes three people. Last time they had three people here for about an hour. If they had two people sometimes they're here for about an hour and a half. They come in they get to work, and when I come home everything is done. I haven't had any problems. They probably been here four times now, and each times they've done everything I've ask them to do. I haven't had any problem everything is squeaky clean. What is really nice about this service is that the person who I think is the owner, her name is Nellie, she always call, send us a text, or an email or something ahead of time. She's real easy to get to talk to. If you need anything you can ask her questions so she's really available. I've talked to her several times. She would either call or I call her or something about scheduling. She's really available, so I kind of like that too.
Description of Work: They did general cleaning, the kitchen, bathroom, floors, dusting, vacuuming that kind of thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Marietta M.
02/2017
2.0
house cleaning
  + -1 more
Cancelled the first appointment due to snow, which was okay. and rescheduled for the following Monday, provider was really late and didn't notify me they were going to be late. I wasn't ready with the dogs and for them to clean. Very disappointing in the service they provided. They took stuff out of the bathroom, which was okay, but didn't put that back. Didn't dust the cabinets or baseboards in the bathroom. Put dog bed on the couch that was full of dog hair, didn't put it back where it was.
Description of Work: General Housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$87.48

Sally B.
01/2017
5.0
house cleaning
  + -1 more
The company kept us informed of possible delays. This was in the height of Flu season. One day the company had several employees sick. I was promptly contacted and the date rescheduled. The ladies were very personable, quick and thorough. Kitchen, 1 1/2 bathrooms, Family room, Living Room, 3 bedrooms
Description of Work: Top to bottom cleaning of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
01/2017
5.0
house cleaning
  + -1 more
It worked out great. They were a little late, because they were short staffed, so they were like an hour and a half late. They did a very good job and it was convenient. I think there was 3 of them, might have been like 2 hours. Workers were great. They’re professional and the quality is what made me give them an “A” overall.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Kari L.
01/2017
5.0
house cleaning
  + -1 more
This is the best my house has looked in a while.
Description of Work: Excellent staff

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
01/2017
5.0
house cleaning
  + -1 more
Their flexibility and thoroughness stands out.
Description of Work: We used Housekeeping Solutions for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mark S.
01/2017
5.0
house cleaning
  + -1 more
Their flexibility and thoroughness stands out.
Description of Work: We use Housekeeping Solutions for housecleaning. The services provided were washing the floors, cleaning the kitchen, cleaning the bathrooms, vacuuming, dusting and general straightening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Ceramic Tile,
Piano Movers

FAQ

Housekeeping Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Housekeeping Solutions accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Housekeeping Solutions offers free project estimates.
No, Housekeeping Solutions does not offer eco-friendly accreditations.
No, Housekeeping Solutions does not offer a senior discount.
No, Housekeeping Solutions does not offer emergency services.
No, Housekeeping Solutions does not offer warranties.
Housekeeping Solutions offers the following services: WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.
WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed