Housekeeping Solutions

House Cleaning, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

WE ARE A SMALL CLEANING SERVICE WITH 6 EMPLOYEES. WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE SLOWLY AND STEADILY EXPANDING. WE ARE CURRENTLY SERVICING THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES. WE ARE FULLY INSURED AND ACCREDITED WITH THE BETTER BUSINESS BUREAU. ALL SUPPLIES NEEDED TO COMPLETE THE JOB (EXCEPT SURFACE SPECIFIC CLEANERS AND/OR PERSONAL PREFERENCES) ARE PROVIDED BY HOUSEKEEPING SOLUTIONS. OUR RATES ARE $55.00/HOUR/PERSON PLUS 8% SALES TAX.

Business highlights

18 years of trusted experience
Women Owned & Operated

Services we offer

WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.

Services we don't offer

WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Reviews

4.6254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 151-254 of 254 reviews

Cynthia H.
09/2022
5.0
house cleaning
  + -1 more
WONDERFUL!!
Description of Work: Clean camper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Susan M.
06/2018
5.0
house cleaning
  + -1 more
Very impressed.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacklyn B.
05/2018
5.0
house cleaning
  + -1 more
They did a great job.
Description of Work: In-law apartment deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Tami O.
08/2017
5.0
house cleaning
  + -1 more
Very well. Courtesy. Professional
Description of Work: General housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tami O.
07/2017
5.0
house cleaning
  + -1 more
.
Description of Work: Housekeeping solutions
Rating CategoryRating out of 5
Yes, I recommend this pro

Harold P.
06/2013
5.0
floor cleaning, house cleaning
  + 0 more
The owner of the business was extremely responsive- I suspect she is closely attached to her phone! She scheduled me quickly, and was available by phone for any questions or problems. Two young women came out, pretty much on time- and went to work immediately. They worked hard and fast and finished the job quickly, and below estimate. (I should mention that my house, while dusty and dirty, was picked up pretty much). They were very polite, pleasant and professional. The cleaning job was well done. Floors took a while to dry though- but it was a very humid day.
Description of Work: housecleaning- basic- dust, vacuum, clean bathrooms, wipe down kitchen and mop floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Anna D.
04/2013
5.0
house cleaning
  + -1 more
I am on oxygen 24/7 and at times I get behind on cleaning. These Girls did a wonderful job.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marybeth B.
03/2013
4.0
house cleaning
  + -1 more
This was the first time I used them. It would have been helpful if one of us asked more questions. I was not provided with information regarding whether they use the homeowners supplies or their own, they didn't ask where replacement trash bags were. The cleaning itself was satisfactory, but I will need to see how the next few cleanings go before I fully commit to having them be my cleaning provider. Many of my items were not in their original spot when they left. All the area carpets were rolled up and not put back down. Garbage was left in a bag on the garage floor and not in the trash bin. None of the trash cans had replacement bags put back in them. Lastly, they didn't lock the doors behind them, but they did set the alarm. I have used a cleaning service for many years prior to relocating the area. Compared to previous providers, Housekeeping Solutions has a ways to go to reach the level or service to which I am accustom.
Description of Work: housecleaning services, dusting, mopping, cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Housekeeping Solutions
I apologize for the rugs. I guess I should have explained to you that we vacuum the area carpets and fold them in to clean underneath. The last thing we do is mop our way out, as to not walk across the floor afterwards, so the carpets are left up for the floor to dry otherwise it would ruin the backing of the carpet. If you would like to call me whenever its convienient we could discuss the other issues and have a better understanding of where trash liners are, were you would like trash to be put, ect. Thank you for your business and taking the time to leave your comments.

Christine P.
02/2013
5.0
house cleaning
  + -1 more
Overall, the services provided are very good and the pricing is reasonable and competitive. I recommend this company to others in need of reliable, quality cleaning services.
Description of Work: General cleaning for a 1300 square foot house; 3 bedrooms/1.5 baths. The owner was very responsive and answered my phone calls personally. If I leave a voice message, she always follows up personally. She is very friendly. The cleaning crew is fast, professional and friendly. We schedule recurring service one time per month and the cleaning crew is punctual. If they are running a few minutes late, they will call to say so. I am very pleased with this company and the services they are providing. Feedback: On Feb.7th, the ladies forgot to empty the trash cans, it appeared the did not thoroughly mop the kitchen floor, they did not remove cobwebs, the dining room chairs were not positioned the way they were found. When things are moved for dusting, I would like the objects to be placed the way they are found. Also, when they mop the wood floors, they leave the floors quite wet and roll up the carpet and leave it that way. I would prefer that they mop the excess water from the floor and lay the carpet the way fhey found it. They seemed to be in a hurry so perhaps they should take a little extra time? They do a very good job in the kitchen in baths. Overall, I am very pleased with your services. Thank you for asking for feedback and if you want more info, please feel free to call me. Christine Hernandez

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jan C.
02/2013
5.0
house cleaning
  + -1 more
First time that Housekeeping Solutions came to my house, they thoroughly cleaned my house as it had never been cleaned before. I paid extra to have it done. After that, I have them come every other week to clean. I am always pleased with the cleaning. They have been good to accommodate my schedule.
Description of Work: Housecleaning -- kitchen, 2 bathrooms, living/dining area, laundry room, hallways, 2 bedrooms. Young women work diligently the whole time they are at my house. They clean thoroughly. They mop wooden floors and clean kitchen floor on their hands and knees which really gets it clean. They have accommodated my schedule to be at my house when I am home. Overall, very pleased with their performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice S.
02/2013
5.0
house cleaning
  + -1 more
2 girls came in and introduced themselves and made me feel very comf.
Description of Work: Very Happy with the Service
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Sonja R.
02/2013
5.0
house cleaning
  + -1 more
2 ladies came to clean my house and did a wonderful job. It took 3 hours for my 4 bedroom, 2 1/2 bath home but I think future visits will go more quickly since it will be in better shape now. They used my "green" cleaners (personal preference) but brought everything else that they needed. They vacuumed, mopped, cleaned everything in the bathrooms, wiped baseboards, wiped kitchen appliances and even got some stains off of my kitchen counter and stove that we had been unable to remove. Very pleased and looking forward to seeing them monthly from now on.
Description of Work: Thorough and hard-working cleaning crew
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Justin R.
01/2013
5.0
house cleaning
  + -1 more
Couldn't be happier with how easy they are to work with. I text with her, and she gives me a window when to expect her team. They do a great job. Extremely thorough, and extremely professional. Its worth every penny.
Description of Work: Melani's crew clean my house, and pick up after me, my wife, my 20 month old daughter, and my great dane. Her team does a fantastic job honoring small requests, cleaning thoroughly, and working around the dog and toy disaster my daughter leaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephanie D.
01/2013
5.0
house cleaning
  + -1 more
It's gone very well, they are keepers!
Description of Work: Melainie and her staff of women are wonderful. They are market fair in their pricing and are very agreeable on their scheduling. I've had the experience of working with them for approximately 7 months and to date they are the best....paying mind to detail and will do extra little jobs if needed. I have the same women each week and I like them very much!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur L.
12/2012
4.0
house cleaning
  + -1 more
They let themselves in the house, do their thing and leave. Usually a few hours (two girls).If you work, it is very non-intrusive.
Description of Work: Housekeeping Solutions is an Elbridge NY service, only a few people. I gave them a overall B, but then I have not had any other experience with housecleaning services. They are honest and will do everything I request if I point out any thing. They come once a month and charge me $100.00 each time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Marlene C.
11/2012
5.0
house cleaning
  + -1 more
They do a good job, especially when the owner - Melanie - is with them. I try to get her to come out when I need their service. I'm happy with them.
Description of Work: I have them come out every few months before I have company over and they do basic maintenance cleaning but will do anything that I ask them to. Price depends on the day & how many people they bring - $25 per hour per person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven G.
11/2012
5.0
house cleaning
  + -1 more
They performed the job to my liking at a very reasonable price and time. i would definitely recommend them and have setup a re-occurring schedule for them to clean my house.
Description of Work: Whole house cleaning service ( Vacuumed, dusted, mopped, etc...)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary .
10/2012
5.0
house cleaning
  + -1 more
The overall experience was exceptional and I would definitely use the firm again
Description of Work: I have a large home that had not been thoroughly cleand for quite some time. The 2 young women were punctual and professional. It took them 6 hours of non-stop work. This required cleaning the 3400 sq foot house from ceiling to floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

krista N.
08/2012
5.0
house cleaning
  + -1 more
Overall the girls were great. They worked non stop to clean the stove oven and refig and pulled them out to clean behind them. They also scrubbed the walls,sinks,cupboards and floor. They also cleaned the ceiling fan which really needed it. I was very happy with overall experience.
Description of Work: Gina and Ashley arrived on time to deep clean my kitchen. They were very thorough and it looks so MUCH better than it did. I was very pleased with everything and will not hesatate to hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bradley O.
07/2012
5.0
house cleaning
  + -1 more
I would use them again. Did good work for the right price.
Description of Work: Housekeeping solutions cleaned my walls to try to get the smell of smoke out of my house. They had a small team cleaning for a couple of hours. The team did a pretty good job. The smell was not completely gone, but for the price, it was much better than it was before. They were dependible and the price was right. The only problem was that they showed up 25 minutes late and they did not answer the phone when I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$135

margaret S.
07/2012
5.0
house cleaning
  + -1 more
Great experience....2 women (the GLEEM TEAM) with great personalities and the willingness to listen. They went thru the house with me and completed every thing I requested and then some. I was NOT dissappointed.....not one bit. I have no complaints. I will use them regularly. I know that the same team may not work everytime, but after dealing with Melani on the phone, I trust that her employees all share the same work ethic !
Description of Work: Did complete house cleaning, baseboard, cabinets, under the beds.......EXTREME CLEANING !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

David B.
01/2012
5.0
house cleaning
  + -1 more
Found them on Anglies list and called. They responded promptly, were reasonably priced and did exactly as we agreed to over the phone.
Description of Work: House cleaning after moving out of home. 3 bed, 2.5 bath home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Matthew W.
10/2011
5.0
house cleaning
  + -1 more
We like Melani and her employees a lot and are very comfortable having them in our home to clean. We plan to continue with them for the foreseeable future and have recommended them to friends.
Description of Work: Melani and her crew do a basic but thorough cleaning of our 3 bedroom apartment every other week. It takes them about 2 hours. We add special tasks as we need and they bill us for them depending on how long the jobs take.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan M.
11/2010
5.0
house cleaning
  + -1 more
Two employees arrived promptly and were friendly but professional. We did a walk through and I gave a general description of what needed to be done but I wasn't sure exactly what could be accomplished in two hours. As soon as they had a timetable they let me know and we went for quality not haste. They did an outstanding job!! I was so pleased I've scheduled them to return in two weeks!!
Description of Work: General Housekeeping services: floors washed, dusting, vacuuming, appliance surfaces cleaned, counter tops cleaned and wooden surfaces dusted and polished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anthony Z.
11/2009
5.0
house cleaning
  + -1 more
Great cleaners. The crew came in and got started right away. Melanie was very detailed oriented and directed workers through out the day. Cleaners spent 5hrs in home but home has never been cleaner in five yrs I've lived here. Doubt cleaning will take as long next time though.
Description of Work: dusting,all flooring, bathrooms,cleaned kitchen including dishes, oven & refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Ceramic Tile,
Piano Movers

FAQ

Housekeeping Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Housekeeping Solutions accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Housekeeping Solutions offers free project estimates.
No, Housekeeping Solutions does not offer eco-friendly accreditations.
No, Housekeeping Solutions does not offer a senior discount.
No, Housekeeping Solutions does not offer emergency services.
No, Housekeeping Solutions does not offer warranties.
Housekeeping Solutions offers the following services: WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.
WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed