Housekeeping Solutions

House Cleaning, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

WE ARE A SMALL CLEANING SERVICE WITH 6 EMPLOYEES. WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE SLOWLY AND STEADILY EXPANDING. WE ARE CURRENTLY SERVICING THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES. WE ARE FULLY INSURED AND ACCREDITED WITH THE BETTER BUSINESS BUREAU. ALL SUPPLIES NEEDED TO COMPLETE THE JOB (EXCEPT SURFACE SPECIFIC CLEANERS AND/OR PERSONAL PREFERENCES) ARE PROVIDED BY HOUSEKEEPING SOLUTIONS. OUR RATES ARE $55.00/HOUR/PERSON PLUS 8% SALES TAX.

Business highlights

18 years of trusted experience
Women Owned & Operated

Services we offer

WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.

Services we don't offer

WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Reviews

4.6254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 126-254 of 254 reviews

Narasipur S.
01/2014
4.0
house cleaning
  + -1 more
It went very well. They were indeed very good with all the work that they had to do here and I was pleased with them. I paid some more because there’s more work to do but it was all right. I think it was well deserved. We had a little bit of an accident in the bathroom so they cleaned up everything. They put some solution and things and cleaned it. I haven’t noticed any problem that I want to complain about. They were very pleasant and very nice. They came on time and I was happy with them. I thought the price was a little steep but our bathroom area was flooded and it took a little time and that’s the reason why it’s worth it. They did a good job to clean it. They were very responsive. They finished on time. I think they were very professional.
Description of Work: I purchased a Big Deal coupon from Housekeeping Solutions to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from Housekeeping Solutions
Thank you so much for taking the time to reveiw our service. I'm very happy you were pleased and hope you use our service again.

Eleanor F.
01/2014
5.0
house cleaning
  + -1 more
The providers were very professional and did what was necessary to finish the work in a very satisfactory manner.
Description of Work: Scrubbed tile in front and back entry Scrubbed kitchen floor Washed all kitchen cabinets Vacuumed the living room and dining areas All of the floor areas are textured and require hands and knees attention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Annmarie R.
01/2014
5.0
house cleaning
  + -1 more
Two women arrived with their own supplies and equipment. We reviewed the areas of concern. They got right to work and worked for the entire time contracted for. They did a very thorough job and were pleasant and professional as they went about their work. I will definitely have them back.
Description of Work: Cleaned areas as directed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Housekeeping Solutions
Thank you for writing a reveiw on our service. It's a pleasure working with you!

Mark S.
12/2013
5.0
house cleaning
  + -1 more
They are thorough and professional. We have very furry cats who shed like crazy, but the cleaners get it all.
Description of Work: They clean for us once a month. Bathrooms, kitchen, vacuuming, dusting, all floors washed, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Housekeeping Solutions
So glad you are happy with our service. I hope we continue with our professional relationship! You guys are great to work with!

James R.
12/2013
5.0
house cleaning
  + -1 more
My experience was wonderful. The team of three was great to work with and I enjoyed the price. They did run a little late for the appointment but they did call me to inform me. They did a real thorough clean in my home. They moved things around to get that deep clean and worked really hard. I am very satisfied the work they did.
Description of Work: I purchased the big deal for $99 for Four Hours of Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Sarah H.
12/2013
5.0
house cleaning
  + -1 more
Good cleaning at a great price! Melani is great to work with - very professional and extremely responsive. I have them come every four weeks and the cleaning is consistently good and always at a great price.
Description of Work: Good cleaning at a great price! Melani is great to work with - very professional and extremely responsive. I have them come every four weeks and the cleaning is consistently good and always at a great price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN K.
12/2013
5.0
house cleaning
  + -1 more
These guys were great - 3 ladies showed up and cleaned for a total of 2 hours - so it was $25/h per person. They were on time, friendly and worked hard. With this service you can have them come one time, weekly, bi-weekly, etc. It was very easy to schedule, prices affordable, and great service. | |I had bought a Groupon for cleaning services twice in the past and had bad experiences. First time, services quickly deteriorated to the point I was paying $100/h for one lady who didn't clean - so I fired them and never got the key back to my house. Second service from Groupon was a fly by night company run by a woman living in Alaska with a cleaning company here in Syracuse. They missed appointments and she never answered her phone. Then I switched to Angie's List. | |Moral of the story... |Avoid Groupon. |Trust Angie's List. |Use Housekeeping Solutions for cleaning services.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TL P.
12/2013
5.0
house cleaning
  + -1 more
Everything went very well. The ladies were thorough and professional and friendly. I was pleased with the job. I will use this outfit again. Owner/manager is pleasant over the phone and PC. I had to write and mail a separate check because ladies charged me the wrong price. No problem.
Description of Work: Provider cleaned two bathrooms including sinks, toilet and bath tub/shower, wiped down wood work/mop boards, vacuumed carpeting throughout house, dusted thoroughout the house, wiped down window sills, mopped kitchen and one bathroom floor (the other bath is carpeted), wiped kitchen appliances and counter tops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna K.
12/2013
5.0
house cleaning
  + -1 more
They did the "extra" things I asked for and the house looked great. Couldn't be happier with their service!
Description of Work: The ladies arrived on time and were very courteous and professional. I felt completely comfortable leaving my cleaning to them and spent the afternoon shopping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Frank B.
12/2013
5.0
house cleaning
  + -1 more
The work was professional, cheerful, and well done.
Description of Work: cleaned the house in preparation for an event.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donald J.
12/2013
5.0
house cleaning
  + -1 more
Very thorough. Kitchen counters,microwave,counter appliances,sink. Bathroom sinks, tub,shower,floors. Dusted, vacuumed, mopped floors. Dusted ceiling fans. Work very efficiently.Pleasant and co-operative. Listen to requests to do additional services. Extremely pleased. Will continue to use services.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

maureen W.
11/2013
5.0
house cleaning
  + -1 more
Excellent. All areas were cleaned bathroom ,kitchen and living areas.
Description of Work: Cleaned our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy M.
11/2013
4.0
house cleaning
  + -1 more
I was disappointed with the job done on the windows. I would use them again.
Description of Work: They did a good job on the bathroom, living room and dining room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Steven D.
11/2013
3.0
house cleaning
  + -1 more
Two girls showed up and cleaned the kitchen, bathrooms and and window sills in the bedrooms. They were very professional and worked hard. My only complaint was they did the job at the end of the the day 5-6pm and worked really fast to be done quickly. I wish they took a little more time and cleaned more throughly.
Description of Work: Cleaned house prior to tennants moving in.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$130

Sharon R.
11/2013
5.0
house cleaning
  + -1 more
they do a good job, and have been receptive when I have requested more attention in specifc areas
Description of Work: monthly cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cosette G.
10/2013
5.0
house cleaning
  + -1 more
ladies came at 12:45 for the 1:00 appt. They were friendly and polite. They cleaned kitchen from cabinets to floors. They cleaned the family room, dining room and living room floors and dusted. They cleaned the stairwell and vacuumed the 2nd floor hallway. They cleaned 2 bathrooms from floor to toilet to vanity. Hardworking, wonderful ladies. Would highly recommend and will do so .
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paula C.
10/2013
5.0
house cleaning
  + -1 more
I was little concerned because the two-person team arrived late. But once they were here, they did a steady, professional job, using their own equipment. A very thorough vacuuming throughout the house (including places that have not seen a vacuum cleaner in a few years!), and a really careful and complete kitchen-cleaning were the highlights. I would definitely recommend them, and will hire them again.
Description of Work: Housekeeping Solutions sent a 2-woman team to clean my house for 4 hours, for $99 (a special Angie's List price).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Jane H.
10/2013
5.0
house cleaning
  + -1 more
Three workers arrived and cleaned 7 rooms plus 2-1/2 baths from 9am to 11:30am. They cleaned from top to bottom, even cleaning the kids toys. The house was not only clean, it smelled clean. The workers were cheerful and friendly. This was a gift I gave my single-parent daughter. She was overwhelmed with the quality of the service and how grateful she was to have this help.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul E.
10/2013
5.0
house cleaning
  + -1 more
The two-person crew arrived on time, completed the work within the estimated time, and did a terrific job! The landlord said he'd never seen a more thorough apartment cleaning. I'll definitely consider engaging their services in the future.
Description of Work: End-of-lease apartment cleaning: vacuum, dust, wash vinyl & hardwood floors, clean refrigerator and stove/oven for a 2BR, five room apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Joan L.
08/2013
2.0
house cleaning
  + -1 more
They were rated very highly and their reviews were extremely positive. They were okay at first. I found out she has a couple of different teams, and if you don't get the "A" team then you won't get the best service. This wasn't that big of a deal, but after a while the "A" team's leader stopped working for Housekeeping Solutions. This caused the quality of work to diminish. They were consistently over twenty minutes late. Overall, I just found that they didn't operate in a very professional manner.
Description of Work: I had them to my house to clean. They came every four weeks.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Housekeeping Solutions
I'm sorry you were dissatisfied with the service. Honestly I feel as though you were expecting way too much to get accomplished in a 2 hour time slot. I saw the 2 page list of things you wanted completed and with more time it could have definately been done correctly. The girls were very overwhelmed with your requests and called me from your home. I advised them to do the best they could without going over the time limit you had wanted. As far as the time, I tell all of my clients an approximate time because we cannot control traffic and other conditions out of our control. Again, I apologize.

edward v E.
07/2013
5.0
house cleaning
  + -1 more
Everything was done well and with a minimum of disruption. They are in and out on time. Nice folks. Responsive to changes. Competitive prices.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda L.
07/2013
1.0
house cleaning
  + -1 more
Just not very well overall. Would prefer not to dwell on it as the entire situation is all too complicated.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$108

Shreyas R.
07/2013
5.0
house cleaning
  + -1 more
I was very happy that they were on time and they did a good job for everything. I was satisfied with the job of the person who came out and she follows my instruction.
Description of Work: I used HOUSEKEEPING SOLUTIONS for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Anna D.
07/2013
5.0
house cleaning
  + -1 more
They cleaned, moped floors, cleaned appliances and counter tops. Cleaned the bathrooms and vacuums carpets. They did a great job and will have them back.
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eric M.
07/2013
5.0
house cleaning
  + -1 more
They came out from 9-noon. They did everything we asked them to do and even a couple of extras! They were very professional and did great work! We would recommend them!
Description of Work: They came out to clean our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Ceramic Tile,
Piano Movers

FAQ

Housekeeping Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Housekeeping Solutions accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Housekeeping Solutions offers free project estimates.
No, Housekeeping Solutions does not offer eco-friendly accreditations.
No, Housekeeping Solutions does not offer a senior discount.
No, Housekeeping Solutions does not offer emergency services.
No, Housekeeping Solutions does not offer warranties.
Housekeeping Solutions offers the following services: WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.
WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed