Steve Appliance Repair has been serving all Queens & Nassau for 25 years. Specializing in all major appliances repairs. Owner-operated (no one else will come to your home except the person in this picture, which is me).
Does everything with his own hands. Charges a flat rate. No additional travel charges. No additional service fees. Award winning. Additional phone numbers - (718) 224-6800, (516) 747-1380 & (800) 879-9114.
Business highlights
28 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Appliance Repair and Istallation - Stoves, Washing Machines, Freezers, Dryers, Dishwashers & Refrigerators. Dryer vent checks, and vent installations.
Estimate was exactly what it cost. Prompt service.
Description of Work: Repaired refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert C.
03/2010
5.0
appliance repair
+ -1 more
One of the burners on my GE electric stove was not operating at all.I called Steve in the morning. He told me he could drop by the same evening and give me an estimate and that would cost $35. I agreed and he came and diagnosed the problem and said he could fix it then and it would cost me $85, in total. I agreed and 10 minutes later my stove was repaired. I was very pleased.
Description of Work: Replaced burner housing on my GE Stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John A.
10/2009
5.0
appliance repair
+ -1 more
My refrigerator wasn't working properly. I called Steve on Friday morning hoping that he would be able to schedule me in for the following week. I was surprised when he said that he could be over in a couple of hours. He called me 30 minutes before he arrived to give me a definite time. When he arrived I expected him to give me an estimate of the work to be done and schedule another appointment. To my surprise, he not only estimated the damage, but went to work on it right away . He had all the necessary parts in his van and he had my refrigerator working like new in an hour. I was so impressed with Steve that I told my wife, who is president of our coop board, to recommend Steve to the entire building for all appliance repairs.
Description of Work: My refrigerator was not cooling and my freezer was not freezing, just cool. The walls of the freezer were icing up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Steven B.
09/2009
5.0
appliance repair
+ -1 more
He was able to come right away to look at my appliances. He kept me informed of what was wrong and how much it would cost to fix. Scheduling was easy. Overall a very good experience.
Description of Work: I needed repairs to my oven and dishwasher. The oven would take a few hours to heat up. He quickly repaired it on the spot. My dishwasher door needed springs which he had to order. When he got them he came and put them in. All repairs were quick and everything is working fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
John C.
09/2009
5.0
appliance repair
+ -1 more
I had a refrigerator that cooled poorly. I originally called Sears and had to wait eight days before they came. Then they expected me to wait three weeks more to order the part and fix it. They were indifferent about making me wait a month for a working refrigerator. Then we called Steve's Appliance Repair and he came the following day of our call. He came between the two hour period that he gave me and had the correct part to put in and was less expensive than Sears. I would highly recommend Steve and plan to give his card to all my neighbors. I was pleasantly pleased on Steve's quick appointment and his honesty. One other thing is that in five minutes Steve knew that it was the defrost thermostat that had to be replaced and Sears ordered me a gasket, they couldn't even get that right.
Description of Work: Steve took five minutes to know that there was a problem with the defrost system. He proceeded to take the backing off the freezer and told me it was the defrost thermostat. He had the part in his truck so he went to get it and replaced the part. He took about an hour and replaced the thermostat and cleaned the area that he was working in. The cost was reasonable and he we have a one year warranty on his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Angelica V.
08/2009
5.0
appliance repair
+ -1 more
I give him a B on punctuality because he was a 1/2 hr late, but he did call a few times before his time of arrival to let me know he was stuck in traffic and that he was definitely on his way (which says alot, compared to other repairmen I've called in the past!). Once he arrived, he went right to work. He was very friendly and clean. He finished up in about an hour.
Description of Work: Steve came by to fix my refridgerator - it was leaking water. Apparently it was a pretty common problem for self defrosting freezers to havea clog in its drain and, therefore, leak water in the freezer and eventually on the floor. He cleaned out the drain and charged me only for the labor (no parts needed replacing).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Shirley K.
08/2009
4.0
appliance repair
+ -1 more
Upon closer inspection, Steve realizes the memory computer board was on its last leg, and gave me the option to fix it now or he'd come back and do it. I chose to do it now and pay additional.
Description of Work: Steve came in took one look at my refridgerator and was able to tell me what was wrong, and how long it would take to fix.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$355
Anthony D.
04/2009
5.0
appliance repair
+ -1 more
Steve diagnosed the problem quickly, showed us the failed part, replaced the part and stayed to completely defrost the coil and make sure the refrigerator was cooling properly again. Punctual, efficient, personable and reasonably priced.
Description of Work: Refrigerator stopped cooling (not defrosting). The cooling coil was covered with a panel so the fact it was iced up was not immediately obvious. Steve determined the defroster element had failed. Gave us a reasonable estimate and did the work immediately when we approved it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
FREDI J.
03/2009
5.0
appliance repair
+ -1 more
He was courteous and prompt and gave us what I believe was an honest estimate of the repair. We chose to take a pass.
Description of Work: I had a leak in my old portable GE dishwasher. They came as arranged and said the repair would be nearly $300 for the pump and motor. I thanked them and said never mind, paid the $35 charge for the visit and that was that. The unit will be disposed of and I will buy new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Ronald C.
01/2009
5.0
appliance repair
+ -1 more
I called Steve based on the positive reviews on Angie's List. I called him one evening around 8pm. Steve promptly answered and we made an appointment for the next morning. Steve showed up at exactly 10:30am as agreed. He checked the fridge condenser and noticed that it was cold (as though it had been off for a while). He immediately, and accurately assessed that there was no power to the condenser due to something going on with the circuit board. Upon opening the panel for the circuit board, he found the culprit - the board had burned out. Steve had the part in his van, retrieved it, and replaced it. The entire process took about 40 minutes - quick and painless. I found Steve to be very straight-forward, honest, and helpful in explaining each step he took. I would definitely recommend Steve's services for any appliance repair work.
Description of Work: Replaced fried circuit board in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
BONNIE P.
09/2008
5.0
appliance repair
+ -1 more
It was a Saturday afternoon and the refrigerator wasn't on, it just wasn't running at all. My husband said I wouldn't be able to find a repairman to fix it on the weekend, and I called this guy and he was out to our house with in two hours! He had to replace a part and that fixed it.
Description of Work: I don't know remember what part he had to replace, but the fridge just wasn't on, wasn't running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
joseph A.
07/2008
5.0
appliance repair
+ -1 more
Simply put, STEVE WAS AWESOME!!! In the unlikely event that something else breaks, I will call on Steve again to fix the problem. Overall I am more than satisfied. A's all the way. Thanks Again.
Description of Work: After arriving home from Iraq I found that my refrigerator wasn't working. I finally decided to go on Angie's list and find a repair company to come our. STEVEN'S APPLIANCE REPAIR fit the bill. He is located in not to far away from my apartment in Astoria Queens. I called Steve at about 7pm that night and he returned my call within minutes after I left a brief message explaining the problem. The next morning, at exactly 10 am, he arrived on time, and quickly assessed the situation and made the repairs to the motor in refrigerator. We were done and paid for in 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
George L.
06/2008
5.0
appliance repair
+ -1 more
Although it took a bit of time to get Steven to actually come and look at the dishwasher, which I'm sure is a consequence of him being in demand and being a one-man operation, once he arrived he immediately discovered what the problem was (it was the valve not properly working and regulating the amount of water) he managed to get the part and replace it all within about an hour or so. My only pet-peeve, yet not a big issue whatsoever, is that he only took cash. Nonetheless, I would definitely recommend Steven to any one and certainly would use him again.
Description of Work: Steven repaired my 4-6 year-old dishwasher I inherited when purchasing my house. Basically the dishwasher decided to spew out water from the bottom of the front door one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda J.
06/2008
5.0
appliance repair
+ -1 more
Called Steve for an estimate. He showed up the same day to look at the job and the appliances which we had already bought, and give a written estimate. Made an appointment to install the new appliances and showed up when he said he would. Removed the old appliances, installed the new ones. New cooktop didn't fit existing counter cut-out. I offered to return cooktop to Sears and get one that did fit, but he spent a little while going over the installation drawings and figured out a way to make it work. He also had to replumb the existing dishwasher connections (no extra charge). While he was there, he fixed the door of the clothes dryer, and just charged $5 for the part, which he happened to have in the truck. He was knowledgeable, helpful, dependable. I would definitely call him again.
Description of Work: Installed new dishwasher and cooktop. Removed old appliances. (Service performed Feb. 08--sorry to take so long to post).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
sharon L.
06/2008
5.0
appliance repair
+ -1 more
Excellent. I have searched for a repairman for a long time. After looking on your list I found one near my home with an excellent rating. He was prompt and professional.
Description of Work: Replaced ice maker in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Christopher F.
04/2008
1.0
appliance repair
+ -1 more
The owner, Steve, had a brusque manner over the phone.
Description of Work: I only called to ask about servicing a washing machine. Steve answered and said gruffly, "I don't service that area" (Manhattan's Greenwich Village). I asked, "At all?". "No," Steve said, and hung up as I was about to ask if he could refer me to someone else.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
MARYANNE L.
04/2008
5.0
appliance repair
+ -1 more
Appoint made quickly. Steve came promptly with great work. He was a pleasure!
Description of Work: Repair clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
DONNA S.
02/2008
5.0
small appliance repair
+ -1 more
Wonderful! Steve accessed the problem and came back the next day to fix it. Very reliable person, very nice and truthful.
Description of Work: House call on antiquated/broken washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DAVID P.
12/2007
5.0
appliance repair
+ -1 more
Called Steve and he called back promptly. Came at a convenient time. Returned the following day with the needed part and quickly and efficiently repaired my dryer. I would definitely recommend him.
Description of Work: Dryer ring was broken causing clothing to get brown burn marks. Repaired successfully.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
RICHARD C.
11/2007
5.0
appliance repair
+ -1 more
It was handled with total professionalism. Steve came out the afternoon called to diagnose the problem. Parts needed to be ordered. The repairs were made on Thanksgiving morning. Throughout the process, Steve kept in contact by telephone conscientiously. He is exactly what you look for when hiring someone to do work in your house.
Description of Work: Steve replaced the motor on our gas clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
SANDRA P.
09/2007
5.0
appliance repair
+ -1 more
They are very courteous and professional. They try to arrive on time, if there is a problem, they always call and let me know. They are considerate and willing to answer any questions I have. I am satisfied with their service.
Description of Work: Stevens repaired my dryer. They determined the problem, ordered the part and had it fixed in a couple days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$162
09/2007
5.0
appliance repair
+ -1 more
Steve works out of his own home office. He is loyal, dedicated, and he is honest. Honesty is a big thing with me. I like people I can trust. I know I can trust Steve. I know he is neat and organized. If something is going, he will tell you. If something is salvageable, he will tell you that too. I like his level of sincerity and he always asks very reasonable prices.
Description of Work: Steve fixed a stove that constantly needs the ignition in the second property we own in this area. As I recall for this alone, we paid under fifty dollars. He had done a few other minor things for us at this time too though. I just can't specifically remember what they were currently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
MICHELE L.
08/2007
5.0
appliance repair
+ -1 more
I hate it when appliances do not work. I mean, I pay two thousand bucks for an oven and then it does not work, which is irritating. This company did a good job, but they could maybe lower what they are charging a little.
Description of Work: I have a digital oven and I had this company replace the computer panel in it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tony M.
07/2007
5.0
appliance repair
+ -1 more
Do you find yourself muttering, "It's hard to get good service nowadays?" I've noticed that I have been saying that a lot lately and just when I was about to give up on finding someone to fix our washer, I turned to Angie's List where I found Steve. What a difference a phone call makes. From the very first contact, Steve was very friendly and eager to come out and take a look at our problem. Because my schedule was a bit erratic (and because of past experiences with other repair shops), I was starting to think that I would never find someone willing to accommodate me. But when it comes to Steve, accommodation is everything and after a couple of phone calls, we had both arrived on a date and time for the estimate. He's a busy man, but was very honest from the start about prior commitments. He never gave me the "I'll come between noon and six in the evening" routine. After we both arrived on a date and time, that was it. He showed up and expertly assessed and finished the job perfectly.
Description of Work: Performed a diagnostic on our leaking washing machine and repaired the faulty mechanism causing the leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
HENRIETTA F.
05/2007
5.0
appliance repair
+ -1 more
Steve was very professional. He arrived when he said he would and was able to give an accurate assessment of the problems and the cost.
Description of Work: The original request was to see if my washing machine could be repaired and there was a $85 service charge. The washing machine couldn't be repaired. The dryer also wasn't drying well and Steve said that it needed a door latch and a new exhaust system.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Heating and Air Conditioning,
Dryer Vent Cleaning
FAQ
Steve's Appliance Repair is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Steve's Appliance Repair accepts the following forms of payment: Check,Zelle
No, Steve's Appliance Repair does not offer free project estimates.
No, Steve's Appliance Repair does not offer eco-friendly accreditations.
No, Steve's Appliance Repair does not offer a senior discount.