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Yesenia's House Cleaning

House Cleaning, Windows, Window Cleaning,

About us

In Yesenia's House Cleaning we have 2 House Cleaners. The billing procedures are done when the cleaners are done with cleaning we recieve payments at the time of service. Estimate is free no charge. Pricing varies on size of home. Including apartments, houses and offices.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Office,General Housecleaning, Deep Cleaning, Bi-Weekly Cleaning, Weekly Cleaning, Bathrooms, Floors, Baseboards, Bed Sheet Folding

Amenities

Free Estimates
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
12%
3
0%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.9
Showing 1-25 of 34 reviews

James S.
07/2018
5.0
house cleaning
  + -1 more
We used Yesenia on multiple occasions. She always did a great job and had very fair prices
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Pauline W.
05/2018
5.0
house cleaning
  + -1 more
Fine. Thorough and prompt/
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory D.
06/2017
5.0
house cleaning
  + -1 more
It was such a life changer! Don't be fooled! Our house stays clean for a week after she leaves even with the three kids trying to mess the place up.
Description of Work: We needed the bathrooms, kitchen, and floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

gerard F.
05/2017
5.0
house cleaning
  + -1 more
Everybody was polite and pleasant and did an okay job.
Description of Work: 4 Hours of housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pauline W.
02/2017
5.0
house cleaning
  + -1 more
Thorough job
Description of Work: home office, bathroom and kitchen cleaning, vacuuming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pauline W.
02/2017
5.0
house cleaning
  + -1 more
Very thorough
Description of Work: cleaning bathrooms, kitchen, office, vacuum

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

BRUCE R.
12/2016
5.0
house cleaning
  + -1 more
Yesenia's House Cleaning's big deal turned out excellent. I'm still using them. They're excellent. I'm still using them. I love them, okay?
Description of Work: I had a big deal purchase made with Yesenia's House Cleaning from Angie's List. They provided a housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

susan M.
11/2016
5.0
replacement windows
  + -1 more
It was wonderful, it was wonderful. It was very good, very costly. I moved into an apartment where the windows had been washed in twenty years, it was a very big job. They cleaned the way I would clean, they do the windows the way I would do them and they cleaned up after themselves, there was no mess when they left at all. It's too expensive. Improve their price.
Description of Work: I used Yesenia's House Cleaning for window cleaning service. They washed my windows, screens, stone windows and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$280

susan M.
11/2016
5.0
window cleaning
  + -1 more
It was wonderful, it was wonderful. It was very good, very costly. I moved into an apartment where the windows had been washed in twenty years, it was a very big job.They cleaned the way I would clean, they do the windows the way I would do them and they cleaned up after themselves, there was no mess when they left at all. It's too expensive, improve their price. They were very good but they were not window washers, they were house cleaners, but this is what I wanted, they were willing to do anything what I wanted to do.
Description of Work: I used Yesenia's House Cleaning for window cleaning service. They washed my windows, screens, stone windows and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$280

Dwight B.
11/2016
4.0
house cleaning
  + -1 more
OK, there was some initial confusion (on my part) because the deal really is not $99 for a 4 hour cleaning, it is $99 PER PERSON. So the company brought two people so I only got 2 hours total.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

Malorie C.
09/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: There as dust left on the blinds and the ledges of the windows and the carpets were poorly vacuumed.
Rating CategoryRating out of 5

Roland L.
09/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: Yesenia charged $180 to clean the whole house. She came with another cleaner and did a poor job. my wife pointed to her several areas that were not cleaned, but did like her reaction. They came across as lazy people who just want to make a quick buck, and did not care to do a satisfactory job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Grete E.
08/2016
5.0
house cleaning
  + -1 more
Yesenia and her colleague did a wonderful job. We would definitely use them again and are currently trying to rearrange our budget to have them come back monthly.
Description of Work: Cleaned 4 bedrooms, 2 bathrooms, kitchen, living room, dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

Valerie H.
08/2016
1.0
house cleaning
  + -1 more
They moved and cleaned very slowly. I had the impression they were watching the clock. When they had a half hour left and I asked them for vacumming and dusting in my living room. They said it was almost time to leave as if they were preparing to leave early. Some of their work wasn't very thorough, and I just wan't impressed. I wouldn't recommend them.
Description of Work: $189 for 8 Hours of Housecleaning (2 people for four hours).

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$189

theodore S.
07/2016
4.0
house cleaning
  + -1 more
The service went well. They charged us more than the $99 Big Deal cost for extra work.
Description of Work: I purchased a Big Deal for Yesenia’s House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Engie L.
05/2016
1.0
house cleaning
  + -1 more
I hired Yesenia and her partner in December 2015 after an interview and recommendation on Angie's List. I explained to her that my home is kept in a manicure condition and the focus is needed on details. Vacuuming and mopping underneath beds, corners, back of toilets, lifting articles, lamps etc for dusting not around them leaving a circle of dust. The answer was absolutely on the interview but never implemented to her cleaning operation without policing on my part.
Description of Work: Unprofessional with attitude and lies to ones face if certain tasks or requests have been done. Not extreme requests but logical cleaning chores. Cleaning Services are hired to clean dirty homes not clean homes, then we would not need their services. They fail to understand their basic job requirements.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$130

Response from Yesenia's House Cleaning
Hello [Removed Member Name], Thanks for leaving a review. You hired us in January. I do want to let other members know that we always cleaned what the customer wanted us to do and she was extremely happy with the quality of the work. Every time we came for a regular cleaning she would ask us to clean additional things that weren't included in the regular cleaning, but we did accomodate to those as we strive to provide excellent service. However, the customer was never willing to pay us extra for these services as normally any cleaning company in the area would charge as the requests would take significant time and effort to complete. Thanks, Yesenia Benavides, Yesenia's House Cleaning

Engie L.
05/2016
1.0
house cleaning
  + -1 more
I hired Yesenia's House Cleaning in dec 2015, after an interviewed her and her partner and explained my home is kept in a high state of cleaned. All I needed fro her was the details done. (under bed, lifting lamps, behind toilet ect.) Her answer was absolutely. Unless she was policed, it was not done. She just lied to my face. After getting home from work I would check and they were not done. Anytime I spoke to her about this I got nothing but attitude. I have never seen such an incompetent person. what was agreed upon during interview was not carried through.
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$130

Response from Yesenia's House Cleaning
Hello [Member Name Removed], Thanks for leaving a review. You hired us in January. I do want to let other members know that we always cleaned what the customer wanted us to do and she was extremely happy with the quality of the work. Every time we came for a regular cleaning she would ask us to clean additional things that weren't included in the regular cleaning, but we did accomodate to those as we strive to provide excellent service. However, the customer was never willing to pay us extra for these services as normally any cleaning company in the area would charge as the requests would take significant time and effort to complete. Thanks, Yesenia Benavides, Yesenia's House Cleaning

Alissa A.
05/2016
5.0
house cleaning
  + -1 more
Great! Team came in on time. My house was left absolutely spotless!
Description of Work: Clean whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lawrence C.
04/2016
4.0
house cleaning
  + -1 more
This was a big deal purchase and they were good.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

jane C.
03/2016
5.0
house cleaning
  + -1 more
Yesinia and Savina arrived right on time and asked what was most important to me. The bathrooms and kitchen were my priorities. They did a great job with green products. Then they went on to mop the floors, and vacuum and dust the furniture. All went well and I hired them for every two weeks!
Description of Work: The two workers cleaned - 1 and1/2 baths and the kitchen first. The rooms sparkled and smelled great too. Then dusted and vacuumed, and the front and back doors were cleaned too. I was delighted when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

william S.
03/2016
5.0
house cleaning
  + -1 more
As always she is always willing to whatever is needed to do to make n Me happy . I am extremely picky when it comes to cleaning .
Description of Work: Yesina has been cleaning my house for 12 years . She is always on time and cleans very thorough . She is Extremely TRUSTWORTHY which is priceless . There are times if one of my family members lost an earring or something of value that might have fell under couch or bed , we would find on the dresser were yesina found it . I would highly recommend her services with confidence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joy B.
12/2015
5.0
house cleaning
  + -1 more
Yesinia is always punctual and has never missed a day. She cleans my house like I would clean my house, which is the highest compliment I can give her.
Description of Work: I have a two story house with 3 bedrooms, 2 baths. Yesinia, together with one other woman, has cleaned my house every two weeks for over 12 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jacob J.
12/2015
5.0
house cleaning
  + -1 more
I've been using her for the last two years. She's very punctual and she has never missed a day even if it's raining or snowing. She's pleasant and greets you when she comes in and takes comments well. She's clean, sincere and honest. I never have to worry about her around my valuables. I'd recommend her to anybody.
Description of Work: She does cleaning for me with other person. She mops, cleans the floors, bathrooms, doors, microwave, stove, windows and glass. I have a lot of mirrors in my homes and she always makes sure to clean them all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Loretta S.
10/2013
5.0
house cleaning
  + -1 more
My good friend has been using Yesenia's services for almost ten years. I have a small, 1,200-square foot house, with one bathroom with glass shower enclosure, and mostly hardware floors, so I was able to take care of it myself, but chronic back troubles and my hubby's concurrent ailments pushed me to engage Yesenia's services. I'm not use to having "help," as the saying goes, and have always taken care of my own home, but I'm glad I finally made this decision. To get started, she stopped by with her assistant and gave me a price quote. Then, the first visit, priced a bit more than a normal visit, was a three-hour, worldwind marathon of cleaning; now, ongoing it will be two hours, twice a month. So far, I'm pleased. Yesenia and her assistant work steady and efficiently. They work well together, but they also do not waste time (no wasted time on cell phones, which I appreciate). They also do the windows, blinds, and other heavy things I wouldn't normally do on a regularly basis, so the place looks much better than when I do it! And because of my back issues, I was skirting around areas that were hard or awkard for me to reach; now, they get to it all. Plus, they attacked things that I didn't even expect, like cleaning the inside of the microwave, dish drying rack, etc. They came with supplies, even a vaccuum, but also use my supplies and like my machine better. Although English is not her first language, Yesenia has an acceptable command to get her point across and communicate to get the work done and be pleasant as well. Her number is 516-429-5592. (I understand she does commercial work, too.) I'll update this review in the future, but, for now, I'm pleased and would recommend her.
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Yesenia's House Cleaning
Thankyou mrs [member name removed]
    • 1(current)
    • 2

Contact information

40 Graffing Pl 2G, Freeport, NY 11520


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Windows,
Window Cleaning,
Home and Garage Organization

FAQ

Yesenia's House Cleaning is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Yesenia's House Cleaning accepts the following forms of payment: Check
Yes, Yesenia's House Cleaning offers free project estimates.
No, Yesenia's House Cleaning does not offer eco-friendly accreditations.
No, Yesenia's House Cleaning does not offer a senior discount.
Yes, Yesenia's House Cleaning offers emergency services.
No, Yesenia's House Cleaning does not offer warranties.
Yesenia's House Cleaning offers the following services: Residential & Office,General Housecleaning, Deep Cleaning, Bi-Weekly Cleaning, Weekly Cleaning, Bathrooms, Floors, Baseboards, Bed Sheet Folding

Contact information

40 Graffing Pl 2G, Freeport, NY 11520


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM