NAPCO ROOFING

It went wonderful. Their price was terrific. They were clean and efficient. Was there when they said they would be. Owner was very assesible and always willing to listen.

I think he used blems or 2nd quality gaf shingles on my roof as I see major imperfections and they are not straight nor neat.

Based on the reviews I read, I called and left a message on May 22nd stating that I needed an estimate to repair a section of aluminum siding and I have yet to hear back .

unknown

The work was wonderful. He came on time. He never asks for the money up front and he is very good at what he does. The issues are always addressed, and he knows his stuff.

..The job went very well. The crew were very nice and great to work with. They took their time to do the job right . The lead man told us the most important thing to him was our satisfaction with job. When they finished they did a good job of cleaning up. We were very pleased with the job.

Overall, Tony did a good job.

Out of everybody he was the most professional. He had a printed report from his truck. He made the estimate in his truck. He handed me a completely printed estimate and to do an entire roof, his price was the most reasonable. It was a big job and if I was to do the whole roof, I would definitely go with him. It took about two days for him to come and do the estimate. He returned my calls. He actually went on the roof, which some people don't want to do. It was great and I think the guy's service is great.

Tony, the owner, gave us a good estimate for putting a new layer on the roof. He came recommended by several friends and neighbors. Other contractors wanted to rip off the old roof first even though there was only a single layer. They said the manufacturer wouldn't guarantee the job otherwise. I called the manufacturer and checked and was assured that there was no problem doing a second layer. We had a bit of a hard time getting Tony to call us back when we left messages for him, but eventually agreed on a timeline for doing the job. It was supposed to be done while we were away for a couple of weeks, but wasn't. It was actually delayed several times, but to be fair, we had an unusually snowy winter this year. They finally started in January. They worked in the bitter cold. His crew was terrific, about 11 guys, all neat, polite and hardworking. We bought them a hot lunch every day and let them spend their lunch hour in our dining room warming up a bit! They were extremely appreciative. When the job was done, we saw that one area, the very first put on, looked different than the rest. It seemed very flat compared to the rest. Tony said that was because the first bundle came out of a warm truck and the rest were out in the freezing cold and didn't "relax" on the roof, but would all settle once the weather warmed up. We had to wait months to find out, but he was correct. The roof is beautiful, and the crew cleaned up every bit - we found no nails or bits of shingle anywhere on the grounds. Two months after the job was done, we had a major windstorm that brought down trees and tore up roofs all over the area - we hardly had a friend who didn't suffer damage. We lost a slew of shingles on one section of the uppermost part of the roof where the wind hit just right. Despite every roofer being swamped with calls, Tony got back to us immediately and had someone out to repair the roof no charge within a couple of days. We noticed that a long gash had accidentally been torn in our front porch screen. Tony assured us he would have a screen repair outfit that he knows come and fix it. After a couple of months, he finally said he couldn't get anyone who wanted to come out for this little job and he would attempt to do it himself (it is not a removable panel and had to be done onsite). He said he had done smaller screens no problem but was a little concerned about whether he'd be able to get this large size screen in tightly enough. He came out with the proper tools and screening, and was able to replace the section perfectly. In the end, there were a few frustrations in getting callbacks, but once started the job went well. Tony is a nice guy and his price was fair, he didn't try to sell us more job than we needed and he stands by his work. We would absolutely use him again and recommend him.

They were extraordinarily professional. I will be using them as soon as I get rid of some animals up there. It is a flat roof and they have gotten in between the roof and the ceiling. I have gotten rid of them before and they have set up house again. The owner's son came fully prepared with his ladders. I believe the father has retired. He looked around and went on the roof. He then went back to his truck where he had an internet enabled personal computer and printer. Within 20 minutes I had a written proposal with warranties. It was very specific with what would be done and what was covered by the warranty. His labor warranty is 13 years and then the material warranty depends on what I choose.

GREAT

It went very well, from beginning to end.

Although it took 2-3 days to reply to my initial call, the owner showed up on time for the estimate. He sounded knowledgeable, offered an opinion, and generated a printed estimate on the spot (has it all in his car!). We decided to employ NAPCO because of his competitive pricing, flexibility, and because he was licensed and insured. He did not ask for any deposit. He was very accommodating about collecting his pay. It took a while to have the work done (2 weeks from the acceptance), but it was done well. We are now leakage free. The crew left the area clean. When I commented on the slow time it took him/his office to respond, he explained that his administrative assistant asked to work less hours, and he is looking for someone else to make up those hours. We will use NAPCO in the future.

I was very pleased with Tony and his workers. They were very professional and nice to deal with. They started early in the morning and finished by the end of the day as promised. They did amazing clean up. The roof looks fantastic!

I BELIEVE THIS COMPANY DID AN EXCELLENT JOB OF FINISHING THE JOB IN A TIMELY MANNER. I HAD NO FURTHER PROBLEMS WITH MY ROOF LEAKING AND MY ROOF LOOKS FANTASTIC.