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All-Ways Sewer and Drain Inc

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

Our experienced technicians are ready to help with around the clock emergency service . With over 27 years of experience there is no job too small or too big.

Business highlights

Emergency Services Offered

Services we offer

Drains and drainage systems, sewer, pipe locating, tv video inspections & hydro jetting.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
13%
3
3%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.4
Showing 1-25 of 30 reviews

Richard J.
01/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Flushed my sewer pipes and inspected using a camera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
12/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: I had a main sewer drain in my basement. The provider identified a problem beyond just cleaning the drain. As a result, it costs more than anticipated. The young man did call the main office and requested a senior discount which they granted. The provider was responsive and did arrive on time.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Eleanor R.
12/2014
5.0
drain cleaning
  + -1 more
They were terrific! The man was awesome and thorough. :-)
Description of Work: I purchased a deal for a drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Celeste M.
10/2014
1.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: The provider came, gave me an estimate of $300. I paid $150 and made an appointment for them to come 2 days later. When no one showed up that day I called and was told that they couldn't do the job because the part was no longer available. We then set a date for two days later for them to replace the slop sink, instead of repairing it. Again no one showed up. When I called I told them I wanted my money returned because no work was ever done. I was assured I would have it within the week. To this day I have not heard from them. This company is also known as Drainbusters

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Inez G.
10/2014
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roman W.
08/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Before purchasing the deal I tried snaking the drain myself and while it improved it did not improve enough, hence why I purchased the deal. I've been traveling for work quite a bit this year so I didn't have time to schedule the deal and then all of a sudden, the drain just cleared, started running fine. I guess I loosened it up and eventually the remaining blockage shook free. So I do not have a drain to clean anymore, that is the only reason I am requesting the refund. I will say though, in the limited communications I had with the provider they were very polite, professional, and accommodating.
Rating CategoryRating out of 5
Yes, I recommend this pro

David G.
08/2014
5.0
drain cleaning
  + -1 more
They were punctual and professional. They fixed our issue.
Description of Work: They cleared a drain in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Katina S.
07/2014
2.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: After purchasing a deal from Angie's List the service provider reached out quickly via email. An appointment was made quickly + easily. However, on the day of service I received a call from the plummer who said he was running late and was not sure he would be able to get to me today eventhough I had an appoitment. I sensed that he was a bit stressed and as I did not mind rescheduling said it would be fine to set up another appointment. He set up another appointment for me on a day that suited my schedule and said that he would make sure the office had everything in order so I would not have to contact them. The next appointment day came and went without a plummer coming to my home or a call from the company informing me that no one was available. Not sure if the appointment fell off the books for whatever reason, I called again to make yet ANOTHER appointment. There was no acknowledgement of the two no-show appointments or the lack of communication from the office to explain what happened or an attempt to schedule another appointment. I set up a third appointment for the Saturday of that week after being assured that this date and time would work. Saturday came and went without a service call or a phone call explaining the SECOND no-show. I chose not to call again as it was obvious that I would not get satisfactory service. - or any service for that matter. I should not have to call multiple times to make appointments that are ultimately not going to be honored. Appalled by the fact that they did not acknowledge the no-shows or attempt to provide any type of explanation or apology. This was not a fluke or a one time occasion - this happened THREE times.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$59

Arthur V.
06/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: unclogged my drain in my bathtub. All went very well. All is good now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Joyce S.
06/2014
4.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Margaret M.
06/2014
4.0
drain cleaning
  + -1 more
Our bath tub drain was clogged. Frequently we would find debris backed up into the tub. The day after All-ways Sewer & Drain came, it happened again. They were extremely reponsive and came back on 3/26 and resnaked it. We appreciated their responsiveness.
Description of Work: Snaked the drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Zack G.
05/2014
3.0
drain cleaning
  + -1 more
I made the initial check out to this company, then the guy calls back and comes back to have me make the check payable to Drainbusters Inc, which I think is odd. He initially used an electric snake, but it wasn't working. He suggested using a pressurized water jet instead. If it didn't work, I wouldn't have to pay for it, but if it does then I would. I agreed. But now I am having to pay $841, for someone to shoot pressurized water into my drain?!? Way overpriced.
Description of Work: He came out to clean my drain.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$841

ramandeep K.
04/2014
4.0
drain cleaning
  + -1 more
I needed someone immediately. I was searching from online and came here. Saw they had good reviews so I decided to call. These guys were amazing! It was fast! And very affordable! And my tub was very bad, with tons of buildup. I highly recommend them! Every experience is different but your chances of success will be better here. I think they have a pretty good idea what customer service really means.
Description of Work: drain clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

rumona T.
04/2014
1.0
drain cleaning, plumbing
  + 0 more
The All-Ways Sewer and Drain Inc. were hired to clean my tub drain. During the phone cal setting up the appointment, I explained (in thorough detail), that the drain would require the power machine ("the jetter") as the drain had severely clogged and when it was previously cleaned, the prior plumber needed to utilize that machine. This was explained to both the plumber and the administrative assistant. I was then quoted a price of $125. However, today on the appointment date, the plumber showed up WITHOUT the machine and then said it would cost $750 to use the more powerful drain cleaner machine. This much higher price of $750 was NEVER QUOTED to me when I made the appointment. And, if all they do for $125 for a simple snake of the drain, there are many other less expensive plumbers in NYC. I would never use this company again as I feel like I was baited and switched. Needless to say, I refused service and hired another plumber.
Description of Work: The All-Ways Sewer and Drain Inc. were hired to clean my tub drain. During the phone cal setting up the appointment, I explained (in thorough detail), that the drain would require the power machine ("the jetter") as the drain had severely clogged and when it was previously cleaned, the prior plumber needed to utilize that machine. This was explained to both the plumber and the administrative assistant. I was then quoted a price of $125. However, today on the appointment date, the plumber showed up WITHOUT the machine and then said it would cost $750 to use the more powerful drain cleaner. This much higher price of $750 was NEVER QUOTED to me when I made the appointment. And, if all they do for $125 for a simple snake of the drain, there are many other less expensive plumbers in NYC. I would never use this company again as I feel like I was baited and switched. Needless to say, I refused service and hired another plumber.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
5.0

$750

KAREN T.
04/2014
5.0
drain cleaning, plumbing
  + 0 more
Professional, personable plumber. Toilet was clogged with what turned out to be a plastic cup. It was an unexpected and difficult clog, and clearing it required persistence. We were really happy with the service.
Description of Work: Cleared a clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert C.
03/2014
2.0
plumbing
  + -1 more
Nice guys but extremely messy and left disgusting sewerage mess on my floor and the house trap area for me to clean up. I had to provide them with a plastic bag for them to reach dowm in to the house trap to see if there was a blockage there. They used video camera, extra charge of course, which was old and dirty; they could not determine real blockage cause. They should have guided me for them to use high pressure blast procedure and did not. They were not sure of what to do. They did not, in the end fix the problem and of course I had to pay them their full price for "services rendered"??: whole sewer and drain cleaning service appears to be a bait and switch racket like the chimney sweep and duct cleaning service providers. They feast on unassuming homeowners who are in emergency situations. You are then at their mercy and you pay and pay regardless of results.
Description of Work: They tried to clear a house main drain blockage.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$300

Susan&Jonathan D.
03/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
You never know how a day is going to go. On Sunday 3-23 I flushed the toilet in the downstairs bathroom. What came back was a gurgling noise and some bubbles. After having issues in the past since buying our home two years ago, I suspected the worst. My wife tried to plunge the toilet with no luck. During the process we noticed water coming out from the bottom of the commode. , The seal was broken. My wife removed the toilet and we went out to Lowes to get a seal kit and ring. When we came back we noticed the water in the waist pipe was still high. Then we tried to snake the line to no avail. We decided service was needed. It was 6 pm on Sunday. Roto Rooter offered service the next day. We checked Angies List and found All-Ways Sewer and Drain. I spoke to Mike the owner right away and explained my issue. He stated that he would call me back in 5 minutes. When he called back he stated he would be at our home by 9pm. Mike was very prompt. Mike first tried to get the sewer cap off the line to no avail. So desperate measures were needed. Mike explained that he will have to get the sewer cap off by hitting it with a hammer. Water came spraying out of the sewer cap hitting the floor and we provided them with some garbage cans. After the water was out of the line Mike attempted to snake out the line with his equipment. After about an hour Mike advised us that it didnt look good but he would update us. Then he tried to open the line with high pressure water. That didn't work either. Mike then put a camera down the line. The sewer line was corroded to the point in which water was barely passing through. The lines would have to be replaced. Mike explained the price of the service and exactly what he would do. But it would have to be done in the morning. My wife and I went to a relative to sleep due to the smell of sewage in the home. Mike showed up on time the next day and did the whole job in about 5 hours. He even provided us with a new Slop Sink along with installing the toilet in the downstairs bathroom. The job was well done and his crew even helped with the clean up by shop vacing the basement. The fact that he showed up on a Sunday night and had everything fixed within 24 hours was priceless. Mike is highly recommended.
Description of Work: Replaced the entire sewer and waste lines in the basement. Installed a new slop sink and toilet. Replace old cast iron pipe with PVC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from All-Ways Sewer and Drain Inc
Thank you for your kind review. We were happy to service you and will happily be of service for you any time you need us.

Beret A.
03/2014
5.0
drain cleaning, sewer cleaning
  + 0 more
It was great. They were very prompt and did a wonderful job. I had them look at other work and they gave me an estimate and I will hire them for that job as well. i tried them out because they had a good rating from the list and the coupon was available. it was a very minor job they just did for me but it gave me a chance to use them and now i will use them again ... and again as needed.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Response from All-Ways Sewer and Drain Inc
We kindly appreciate your review. It was a pleasure servicing you and we look forward to working with you again.

Patricia A.
03/2014
5.0
drain cleaning
  + -1 more
My bathroom sick had been sluggish for months despite my home remedies and now was completely stopped up. I bought a deal from Angie’s List and spoke to the office at 9am and before 10am Louis arrived and snaked out the drain, cleaned up great and now I have a beautifully flowing drain.
Description of Work: They cleaned out a drain in the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from All-Ways Sewer and Drain Inc
Thank you for posting a review for us. It was a pleasure working for you and we look forward to hearing from you for any other plumbing services you may need.

June H.
03/2014
4.0
drain cleaning
  + -1 more
I needed a sink open after a 10 years of non-use. I saw a special being offer through Angie's List and decided to give them a try. I accepted the offer through the web site and received a call back within 24 hours as specify. On the day of the appointment, a young man arrived and proceeded to check the sink. He "snaked" the sink and surrounding pipes without any luck. After a 1&1/2hours and a number of calls to his supervisor, he advised me that a another machine had to be use to open the pipe. He quoted a high price; and stated that he did not have the equipment in his truck and it would take a half hour to get it here. He saw that I was hesitant and after a few calls the supervisor lowered the price. I told him that I could not stay and told him that I would have to schedule another appointment. He assured me that he would return to finish the job. The next appointment was made for following Saturday. A different young man b y the name of Luis came. Since he did not know what task was performed by the other person, I told him what I thought was done. He proceeded to use a snake again; and then, he decided to use the special machine. After a half hour using a loud sounding machine, the drain was successfully open. He tested the sink and made sure it working properly and cleaned up. He explained the year warranty and wrote a detailed receipt. He was very professional. I would use this company again, but I would ask for Luis.
Description of Work: Unstopped a sink in studio apartment

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$400

Response from All-Ways Sewer and Drain Inc
We want to thank you for your response. It is greatly appreciated. We will be happy to service you at any time so please feel free to give us a call.

Marc R.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
I called to inquire about clearing my kitchen sink which I had been working on for hours. Without even making a trip to my house or any attempts to sell me anything. Mike helped me clear the line with a few tips. His honesty and knowledge was impressive. I have written down his company info as one I will keep for all plumbing needs. I will use him in the future and would definitely recommend him.
Description of Work: Cleared my kitchen sink drain line

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from All-Ways Sewer and Drain Inc
Thank you for your kind response. It was a pleasure being able to assist you over the phone. Please feel free to give us a call anytime and we will be happy to service you again.

Eric C.
02/2014
5.0
drain cleaning, plumbing
  + 0 more
Came a little late. But the quality of work was excellent. Very satisfied. Water is draining much quicker than before. Thanks
Description of Work: Bathtub drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from All-Ways Sewer and Drain Inc
Thank you [member name removed] for taking your time to post a review for us. It was a pleasure working for you. Please feel free to give us a call whenever you need plumbing assistance and we will be more than happy to help.

Risa I.
01/2014
5.0
drain cleaning
  + -1 more
Electrically snaked my bathroom drain. He was punctual but did not have the snake with him (hence the B for responsiveness) so he had to leave and come back. However, he was able to make it back quickly and finish within my time frame. He was very nice and gave me some useful tips. I was also given a 2 week guarantee of services and an Angie's list discount. I would definitely recommend and use again.
Description of Work: Punctual and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from All-Ways Sewer and Drain Inc
Thank you for your review. We want to let you know that it was a pleasure working for you and we appreciate your business.

ROZA R.
04/2013
5.0
drain cleaning, plumbing
  + 0 more
Overall it all went great. I have a Good new plumber and I am very happy.
Description of Work: I had a very bed sewer gas smell in my basement. I could smell it upstairs also. The main sewer line trap in and out had to be replaced. Also the outside pipe was corroded so they had to perform full pipe restoration.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Julieann S.
02/2013
5.0
drain cleaning
  + -1 more
Overall everything went well and the problem was solved. The only thing is I wished that they had cleaned up in the end, but with the amount of work that they put into fixing my main line....ill give them a pass! Overall if you're looking for knowledgeable and professional guys DEFINITELY go with this company.
Description of Work: I had a clogged drain, they quickly came out and tackled the problem...what was supposed to be quick and reasonably priced turned out to be a way bigger problem. Nonetheless these guys were EXTREMELY professional and worked their hardest to get this problem solves!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1(current)
    • 2

Contact information

42-27 164th St, Flushing, NY 11358


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Septic Systems,
Excavating

FAQ

All-Ways Sewer and Drain Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

All-Ways Sewer and Drain Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, All-Ways Sewer and Drain Inc does not offer free project estimates.
No, All-Ways Sewer and Drain Inc does not offer eco-friendly accreditations.
No, All-Ways Sewer and Drain Inc does not offer a senior discount.
Yes, All-Ways Sewer and Drain Inc offers emergency services.
Yes, All-Ways Sewer and Drain Inc offers warranties.
All-Ways Sewer and Drain Inc offers the following services: Drains and drainage systems, sewer, pipe locating, tv video inspections & hydro jetting.

Contact information

42-27 164th St, Flushing, NY 11358


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM