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Herring Sanitation Service Inc

Septic Systems, Wells and Pumps, Excavating,

About us

Herring Sanitation Septic Service known as the "Septic Detectives" is a family owned Septic company that has been in business since 1973. We pride ourselves on satisfied customers and do our best to solve your septic problems with the most cost efficient solution. We employee 12 to 20 people depending on the season. Our phones are manned by trained staff to answer all your septic questions. Jimmy and Jason Herring are never too far from reach and we can usually send them right to you in the event of an emergency. Herring Sanitation accepts most credit cards and we also offer payment plans to those in need. Once we service your septic system we put you on a reminder program at no cost so you remember to service your septic system. We file all necessary paper work with the Board of Health on your behalf when we make updates to your septic system. Herring has a customer base of over 15,000 and would love to take care of your Septic needs.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Septic System Design & Servicing; Septic Pumping, Inspections, Repairs, Locating, Installations, Replacements; Pump Station Installations & Repairs; Gould Pumps; Leach Fields; City Sewer Hook-Ups, Sewer Line Installs & Repairs; Video Inspections; Pipe Cleaning & Snaking Services; Excavating; Driveway Repair; Curtain Drain Installation; Sand, Top Soil, Bank Run, Fill & Gravel Delivery. Portable Toilets. Snow Plowing. Product Sales: Septic Tank Bacteria. Grease Trap Maintenance and Installation.

Services we don't offer

We do not have large vactor trucks to service large manholes.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 26-31 of 31 reviews

John S.
09/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Re-piped septic tank. We knew in advance that it would cost either $1500 or $2000 based on how far that had to dig. They came in mid-afternoon and stayed until they were done, mid-evening. They really knew what they were doing and it's always fun to watch people who know what they're doing. Afterwards they cleaned up and restored the ground better than I hoped. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Andrew C.
06/2015
2.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Ansu P.
01/2015
4.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
01/2015
1.0
septic tank
  + -1 more
unknown
Description of Work: I purchased a home that Herring Sanitation had just installed a brand new, neoprene (plastic) septic tank in. When I recently exposed the tank to be pumped for routine maintenance, I discovered that the tank was collapsing. After a site visit by the tank manufacturer and an inspection by a licensed professional engineer, both determined that the tank had been installed improperly by Herring, disregarding the specification that requires stiffener supports be added to a tank buried with more than 36" of ground cover. Mine had 42" of ground cover with no stiffener supports. Both the inlet and outlet lids had warped, plus the baffle was completely broken and the pipe leading out to the leach fields had settled and broke. Liquids were seeping out of the top of the warped lids because of the broken pipes. When Jimmy Herring came to my house to view the problem, he claimed he didn't know what kind of tank it was, didn't have any records from the installation, and refused to do any repairs for free to rectify the situation, but assured me the tank would never collapse and would last 30 years. Clearly, he was wrong and everything was already failing. I hired another contractor and the repairs cost me $1,500.00. | |Herring Sanitation will likely provide some publicity statement here that will make it seem like they did everything right, but as I mentioned above, both the tank manufacturer and a licensed professional engineer have indicated that they most certainly did everything wrong. Do you really want to take the chance with something as costly as a septic system?

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Herring Sanitation Service Inc
Herring installed this tank correctly in 2010 and measured 30 inches at the completion of the installation. This was noted on the paper work submitted to the property owner at that time. We have no knowledge as to what was done to the property after we left but possibly there has been fill installed over the area to level the yard. There was NO WATER rising out of the tank when we were present nor was there any signs of that. There seemed to be untruths to this statement. We are sorry that you felt unsatisfied by our free visit out to your house to explain what we thought was happening.

Virginia D.
08/2013
5.0
septic tank
  + -1 more
Arrived early. Good job.
Description of Work: Empty septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Herring Sanitation Service Inc
Thank you very much for taking the time to give us a review.

Rosa B.
03/2012
1.0
septic tank
  + -1 more
unknown
Description of Work: Completely unprofessional and nasty. I called this company because I'm purchasing a house and needed an estimate on repairing the septic system. I first asked if they sevice my area and if they charge for an estimate. They comfirme they did and said they do not charge for estimates. After being asked about 20 technical questions (which I have no idea about being that I am not a plumber and that's why I needed the service) a very rude man got on the phone and said he would have to charge me for the estimate because I was wasting his time because was "shopping around" for prices.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Herring Sanitation Service Inc
Buying a home can be very confusing and stressful. We can not answer questions about a property without having the right details. We always recommend a visual septic inspection when purchasing a home. This permits us to give the purchaser a better picture of what is happening with the septic system. A free estimate is quite different than a septic inspection, which is what this caller needed. As we tried to gather information it became clear that she did not own the property but just wanted us to wing a price which we don't do. Communication broke down and frustration set in. We are very sorry about not being able to explain properly to this caller.
    • 1
    • 2(current)


Contact information

146 Old Route 9, Fishkill, NY 12524

www.herringseptic.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Wells and Pumps,
Excavating,
Drain Pipe Installation,
Drain Cleaning,
Sewer Cleaning,
Snow Removal,
Roof Ice/Snow Removal,
Stone and Gravel,
Mulch and Topsoil,
Home inspection

FAQ

Herring Sanitation Service Inc is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Herring Sanitation Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Herring Sanitation Service Inc does not offer free project estimates.
Yes, Herring Sanitation Service Inc offers eco-friendly accreditations.
No, Herring Sanitation Service Inc does not offer a senior discount.
Yes, Herring Sanitation Service Inc offers emergency services.
No, Herring Sanitation Service Inc does not offer warranties.
Herring Sanitation Service Inc offers the following services: Septic System Design & Servicing; Septic Pumping, Inspections, Repairs, Locating, Installations, Replacements; Pump Station Installations & Repairs; Gould Pumps; Leach Fields; City Sewer Hook-Ups, Sewer Line Installs & Repairs; Video Inspections; Pipe Cleaning & Snaking Services; Excavating; Driveway Repair; Curtain Drain Installation; Sand, Top Soil, Bank Run, Fill & Gravel Delivery. Portable Toilets. Snow Plowing. Product Sales: Septic Tank Bacteria. Grease Trap Maintenance and Installation.
We do not have large vactor trucks to service large manholes.

Contact information

146 Old Route 9, Fishkill, NY 12524

www.herringseptic.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM