FISHKILL POOLS

If you want a professional company to look after your pool - this is not the company to use. Asked to have my pool opened - the lost the email. Finally opened it but didnt ensure the pool pump was running - two weeks later the pool is still green. Says they had no idea that the home was vacant (despite the For Sale sign in the front yard and empty house). Nicole now understood the house was vacant and said she would send someone over. The pool never cleared up and instead of following up an proposing moving to a different program (she said the current one would not work), they let the two more weeks go by. They had every opportunity to sell me what ever it took to make the pool look descent but failed. The relationship ended with Nicole yelling at me on the phone. If you are looking for a pool company with ZERO customer service and the inability to open a pool WITHOUT your help, this company is for you. What a disaster...

Working with Greg was a pleasure. He understood our aesthetic perfectly and exceeded our expectations. He was helpful with questions/concerns along the way.

Went very well. They were quick to respond and got the job done when they said they would.

I had to be specific as to what I wanted and watch as they worked to ensure we would get what we needed. It took two service calls to get the job done. Our pool was in rough shape. But a deduction was applied to our bill for the second service call due to a lack of proper vacuuming. We do have a old/weak filter which tried the patience of two pool cleaners. They were pleasant to talk to. Seemed knowledgeable. We will have them back again.

Excellent workmanship and detail. Owner always on site, crew of veterans that have been with company for a number of years (15, 10, 12, 7). Work as promised, Property left clean. Excellent Communication.

When finished, our pool was a brilliant clear blue, clean, fantastic. Never looked that good before.....ever! Not easy to do with a home made stone/cement inground pool. Guess they have the magic touch. Highly recommend.

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Greg and crew at Fiskill pools gave us a great pool and patio. His work is top notch. We had seen a lot of friends that had used other companies and their complaints seem to never end. I am glad to say my wife and I could not be happier with Fiskill pools. Everything Greg promised he delivered. All he needs to do is install my winter cover and it's all complete. If you are looking to install a pool. Definitely call Greg.

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Greg and Andrea are first rate in my book. Greg can gave me an estimate of the job. It took much more time and work that either of us expected but his crew saw the job through an he kept to the original price. I have decided to give them the pool cleaning service as well. FIRST CLASS!!!

It went very well. They performed the service at much less than my previous contractor.

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Fishkill Pools was amazing from start to finish. Greg, who is also the owner, came with a book with all types of pool shapes, liners, and filter and heating options. He sat with us and was very patient and informative. Best of all there was no pressure from him to decide on any particular pool, you pick it and they build it. We have enjoyed the pool all summer and when it came to closing the pool, they came and within a few hours the pool was closed and a loop lock cover installed. Can't wait until spring to have them back to open it and get the pool ready for the season.

I have been using Fishkill Pools to open and close my pool for many years. I am very happy with their work. Greg and his staff are very thorough, professional and dependable. I recently had a leak in my pool and was very concerned. Greg came to my rescue in record time. He tested all the lines. The leak was in the liner. He provided me with the name of a certified scuba diver, whom I contacted and had my problem quickly resolved. They are always there for you. I would highly recommend Fishkill Pools.

We were disappointed that they didn't offer service during the week, so I had to schedule the appointment for December when I could take time off. Dealing with them on the phone was fine. They didn't want to give an estimate over the phone, so we let it lie till December.

Will follow up on svc once done so far so good

A few months ago I wrote a review and mistakenly gave Fishkill Pools an F. The review was supposed to have been for Rainbow Pools and NOT Fishkill Pools. I offer my sincere apologies to Fishkill Pools and thank the owner for handling the situation with class and patience. Sorry, again.

They gave me the wrong name the first time so I had to call back for it. Ray Perrone 845.724.5372

fyi - i will not give out my home address - the work was performed at my home near route 9 in Wappingers

Fishkill Pools was recommended by our caretaker, a local born-and-bred fellow we trust completely. We did get estimates from other pool companies, and a few were slightly lower, but we did not feel comfortable with them. Greg Eraca, the owner of Fishkill Pools, never tried a hard sell with us -- he asked what we wanted and told us the price. Period. I am so glad we went with Greg -- he is honest, decent, and really knows what he's doing. When he had to bring in other vendors, e..g., gas people (for heating the pool), fence people, etc., he brought in skilled, competent, reliable (local) people. Everyone associated with the pool did an excellent job. I am happy to say we have the most gorgeous pool (and pergola) I could have imagined. And I was not an easy client; I designed it down to the inch, showed Greg numerous photos, took weeks to make even the smallest decisions, etc. Greg was patient and even humorous throughout the process. It is without hesitation that I highly recommend Fishkill Pools.

Good experience from the get-go...called this company on Wednesday, spoke with very pleasant/knowledgeable person, got an appointment for Friday, two days later. Had an estimate/consultation with the owner, Gregg, at Fishkill Pools for the installation of an above ground pool. Showed up 5 minutes early, estimate in hand, and walked us thru the whole process...soup to nuts....including excavation (which we need a lot of) and all local/municipal requirements. Estimate for the pool we want is very reasonable and includes everything we need plus installation. Tho we are not installing until next spring, we decided to go with this company for four major reasons: 1-they install their own pools, and are responsible for it. (They offer a year of service included in package price.) We have heard so many horror stories from companies who use subcontractors with no accountability. 2- they only install one pool at a time and owner is present for whole job. 3- they carry the pool we want. 4- they have been in business (with same phone #!) for 50 years...the oldest pool company in our county...and have a solid reputation around town. Overall pleased with the whole vibe of this place/owner/experience. Gregg had a layed back, no nonsense approach to the whole process making the upcoming install seem way less daunting than I thought it would be. looking forward to spring! hope to update after install...

FISHKILL POOLS IS VERY EFFICIENT WITH THEIR WORK. THEY SUPPLY EVERYTHING YOU NEED TO MAINTAIN YOUR POOL FOR THE SEASON. THEY ARE READY TO ANSWER ALL OF YOUR QUESTIONS.