Affordable Solutions by Brian

Overall I was very pleased with the service performed both from a standpoint of timelyness and professionalism. I would not hesitate to call on Brian again or to recommend him to others.

Worker showed up on date and time arranged...work took less time than anticipated....worker showed me what he did. Bryan showed up later to check the work and fix the pipe. Took less time and cost less than estimated!

I presented Brian with more problems and visits than he bargained for. He remained patient and professional......and did a good job! Very reasonable and friendly service.

They responded to my call promptly and came to the house the following day to do the work. The installation of the reading lamps went smoothly, as did the work on one of the showers, but with the second shower, the new handle wouldn't stay sufficiently tight on the newly-replaced stem. Brian took the handle and said he would get another one and return with it either later that day or the following morning to finish the job. When he did not return that day or the next, I began to call and leave messages, but my calls were not returned. In the meantime I purchased a plastic shower handle so that we could use our shower over the Thanksgiving Holiday. I finally got through to Brian several days later. He explained that he had dropped his phone and could not retrieve his messages. I said that that was unfortunate but it didn't excuse his not getting back in touch as he knew this job was still unfinished. He came the next day with the handle, but it still would not stay sufficiently tight. He said he would consult with others about this particular problem, and that if he couldn't find a way to make the handle fit, he would find a different style of handle (similar to the lighter temporary one I had put on) with a finish that matched the rest of the fixtures, and would return to install it. That was the last I heard of him. It's too bad, because he seems like a nice guy, and I was surprised that after my initial call he was able to come out the next day. I can't recommend him, however, because I had to keep calling him as he just seemed to forget about us, and he basically left this job unfinished.

H came to give me an estimate which was VERY reasonable and paid right on the spot. The reason I did that was becasue he had time to do the work right away as long as he could use the ladder I had as he did not have one with him. Although I had to leave to go back to work, I was confident that the work would be done. When I got home, everything was done, hauled away and caulked. He did a superb job! I will be using him for other projects around the house!!

Brian called to speak with me about the job, one of the members of the team met with him to explain and show the jobsite and Brian promptly gave us a quotation. We discussed price a bit and then we hired Brians team for the bathroom remodel. They were extremely efficient and polite. The tenant was impressed by how clean they kept the worksite. The job only took 4 days and our team was very impressed with the result.

In spite of this being a small job, Brian quoted, scheduled, and completed the job without incident. Very smooth, no complaints.

Work done on the afternoon scheduled, we were kept informed when he was running a little behind. This is an old house built by the original owner, the wiring was a little tricky. Very nice guy and very professional. Will use him again for other work.

Brian was thorough and careful and conscie

Sent them an email, got a phone call. owner came and looked over the job and did an estimate, his guys came a couple of days later and did the work.

Excellent service and will go out of his way to help you resolve a problem.

COULD NOT BE HAPPIER! We have had every possible issue with contractors building our vacation house ranging from stolen deposits, incomplete work, work not done correctly, one guy even cut a big hole in the floor leaving the house open to the elements and never came back to finish his work, pick up his tools, or patch the hole! We built a vacation house about 5 hours from our home so managing the project from so far away proved to be challenging. We hired 3 round of contractors before we found Brian, and the 2 that actually showed up, did enough work to make it look like they were making progress but they never finished anything! After several weeks of contractors dodging phone calls and not responding to emails we found Brian using Angie's list and he was quick to return calls and he followed up with an estimate promptly after looking at the house. Brian showed up on time, stayed on budget, got all of the work done and the cabin was cleaned up when they were done. I relayed my frustrations about the prior contractors that had worked on our cabin and Brian made several offers that put my mind at ease. 1~ he didn't ask for any money up front. I'm not sure if this is something he can offer for all projects but I appreciated that he was flexible about this. 2~ He called me nearly everyday to confirm the work that had been completed, get clarification and approval before he purchased any big ticket items. 3~ He sent pictures of the work they had completed every day to show us the progress they were making. 4~The cabin was clean when they were done, it would have been reasonable for there to be drywall dust on everything given all of the work that had been done but they were really good about cleaning up. We noticed something was a little off with the plumbing for the drain in the tub so we called Brian and he had someone out there the next day to get it fixed. His employee that came out to fix the plumbing was very polite and professional. I would highly recommend Brian's company to anyone looking for a contractor. The quality of their work is terrific and his willingness to communicate with the customer distinguishes him from the rest of the contractors out there. Thanks! Josh

Excellent! Cost was very reasonable--coupon plus parts Brian and his team are really great. I can't recommend them highly enough!

Brian was on time. When he needed to reschedule an appointment, he called well in advance. He was clean and picked up after himself. All in all, it was a good experience and we will definitely use him again.

I am generally happy with the outcome and would use Brian's company again. I was very grateful to Brian for being willing to tackle the undesirable job of cleaning up the mess left by "the other guy" -- something many handymen/contractors just won't do. Now, three months after the work was completed, there are no problems with the structure or function of the tub/shower, including the plumbing. The junction between the tub and the marble floor looks wonderful -- like we planned it that way, rather than asking Brian to fix a major error made by someone else. The price he charged was very reasonable, and he was both flexible and reliable concerning scheduling. He was very friendly, approachable, and patient in listening to my venting about "the other guy." I did encounter a few, relatively minor problems while working with Brian and his team. First: Brian is a little overwhelmed by the number of things he's juggling, as is often the case with someone who does good work and is in demand. On a couple of occasions, he failed to call me as he'd said he would; after my prior experience with "the other guy," this communication failure was a bit unsettling. But in the end Brian showed up at my house when he said he would, and the work was completed on the timetable we'd established. I could have lived without the periods spent waiting by the phone, though. Second: The initial access panel (to the faucet plumbing) that Brian's group installed was a major contrast to the beautiful work he did on the juncture between the marble floor and the tub. It was unfinished on one side and looked like something I might have put together myself. When I expressed dissatisfaction with the panel to Brian, he sent a (newly-hired) associate over to redo the access panel within a day or two (at an additional charge of $108). I had a sample access panel from a crawl space to show Brian's colleague as a template of a simple but more attractive option. Fortunately, when he said, "So you want this made out of plywood?" I knew enough to say no. The sample panel was made of plywood, but it was not being used near a potentially wet surface. I was bothered by the poor job on the original panel, but even more by having to tell the "professional" I was hiring not to put untreated plywood directly in contact with a potentially damp surface. Maybe I'm overreacting as a result of my prior bad experiences with "the other guy" (whose behavior cost me close to $10,000 I can't recover), but I don't believe that a handyman should need to check with a homeowner on a basic issue like what material is appropriate for a particular purpose. Based on my experience with Brian, I doubt very much that this issue would have arisen if he'd come over to redo the access panel himself. I understand that Brian is trying to deal with his packed schedule by hiring associates to whom he can delegate certain responsibilities. I also appreciate that "good help is hard to find" (boy, do I appreciate it!) and that his associate had just been hired that week and may not have realized that it's better to call Brian with questions of material suitability than to ask the homeowner. Some bosses will fire you for asking questions like that; I sincerely doubt that Brian is one of them. Brian's concern with doing a good job at a reasonable cost is very evident, which is why I would hire his team again and hope that some of the bugs have been ironed out!

It went very well. They even scheduled the work around my husband's surgery so that we weren't disrupted.

I asked for and received an estimate on a very small drywall job. His estimate was twice as much as anyone else.

All work was carried out in a very professional manner. Brian stopped by regularly to monitor the progress of the work being done and checked to make sure that I was satisfied. All of the work was completed in about the expected amount of time, and all of the work was very high quality. I am very satisfied with with all of the work that was done and am happy to recommend Affordable Solutions to anyone looking to have this kind of work done.

Assessed needs. Chose priority. Investigated electrical system. Carefully tracked down best route to hook up outside motion light. Drilled through current hole so as not to mess up any new spots. Covered all areas with appropriate materials/plates. Spent time working with me to adjust motion light to precise coverage. Extremely professional and polite

Brian was great. He came out promptly to look at the job and discuss it with me. Estimate came in a couple of days via email. Brian responded promptly to a couple of questions I had via email. Scheduled me in within three weeks of us agreeing to go ahead. Job was started on agreed date. Team of two headed by Sean came to do the job. Sean was great, discussed what he was doing as we went along, tidied up at the end of each day and had the job finished in less than three days. Price charged was exactly as estimated. Very happy with the final look of the project.

Brian listened carefully to what I wanted, worked with me to plan the project, and then made sure that the end result met my expectations. When Brian gave me his initial estimate, he cautioned me that, due to the extensive water damage,there would likely be further work needed, but that could only be determined after they had removed the existing flooring. He was correct, and once he had the full picture he was able to give me a final price. Brian monitored the job, but the work was done by Shaun, who did a good job overall. Due to a mixup in communications, the column that Shaun initially constructed was not what I had expected. When I mentioned this to Brian, he had Shaun return and rebuild the column (at no expense to me.) I was deeply impressed with that level of customer service. I would not hesitate to use Brian again, and I would recommend him highly.

Brian responded to my request right away. We set up a time to meet to inspect the work, he gave me a reasonable estimate and scheduled the work. His co-worker Vince did the work and he was punctual, professional and did a very good job. You could tell that he really cared about his work. Brian and the person helping with the schedule Kelly were responsive and good with follow-up. I would use Brian's company (and Vince!) again.

I thought it went very well, considering I no longer live in the area, and we communicated well, inspite a 3 hour time difference.. He communicated with me every step of the way, and sent me photos of the progress along the way. He gathered together the appropriate size crew to get the job done in the short amount of time he had, and cleaned up after himself. I have asked him to do some additional work in Cortland, and I will keep you all updated.

He was okay, I would give him an average rating. The window wasn't caulked as well as it could of been. He was nice and very personable. I only wish the work on the window would have been better.

Overall experience was uneventful. Professional, courteous, and a job well done......