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Plumbwell Services

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Now offering Free Estimates. Plumbwell Services has offices located in East Norwich and Farmingdale. Master Plumber, Robert Wissing, has over 40 years of experience specializing in all applications of plumbing and heating. Our courteous staff is comprised of trained, certified, and licensed professionals. Plumbwell Services will provide solutions for all of your plumbing needs. We offer 24/7 emergency services to accommodate you during your plumbing emergency. - Each employee must attend weekly safety meetings and complete OSHA-30 Safety Training courses - Each employee on our staff has undergone drug-testing and a thorough background check

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Heating, Air Conditioners, Radiant Heat, Generators, Drain Cleaning, Water Heaters, Valves, Drain Pipe Installation, Water Damage, Water Softeners, Water Filters, Pipes, Renovation, Commercial, Residential

Services we don't offer

Cesspool Pump

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

despo K.
11/2022
5.0
plumbing
  + -1 more
Could not ask for anything more. Money well spent. Very professional, accommodating, knowledgeable, neat, prompt, helpful, etc, etc, etc… Will not hesitate to call on their services again if needed in the future. Mr Wissing is a very understanding and caring man and so is his staff. Lauren is an angel sent from heaven. I could go on and on but I think whoever is reading this can understand how thankful a retired widow is to have found them. Very happy.
Description of Work: Shower pan leaking into room below. Helped me coordinate with someone who needed to rip out the tiles and then replace them as well as cut a hole in the ceiling below so Plumbwell could work on the pipes and replace the pan. Also coordinated with other company to repair ceiiing…Mr. Wissing not only made sure his work was top notch but also that other company treated the job with kit gloves..

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN A.
12/2018
5.0
plumbing
  + -1 more
great estimate was good work performed great and price was resonable
Description of Work: laundry work additional cold water supply

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
12/2018
5.0
plumbing
  + -1 more
They came on a Sunday and were amazing. Prices was very fair.
Description of Work: Replaced a Kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark G.
11/2018
5.0
plumbing
  + -1 more
Excellent, got job done quickly and neat. Very happy with their service people.
Description of Work: New boiler installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Robert T.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Bob was very polite on time the workers were one of the same and they also took care of my house no mess at all like they were never there
Description of Work: Heating issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren L.
11/2018
5.0
plumbing
  + -1 more
We are always able to get a quick appointment with Plumbwell. They are thorough and neat. Our garbage disposal was removed and they put in a new drain in no time.
Description of Work: We recently removed our garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn C.
11/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I called Plumbwell to come to my mothers home to service her heating equipment as the weather was getting cold. Rob the technician who came to the home was extremely respectful and was punctual, it was important to coordinate my schedule with my time at her home. He also replaced the shower fixture with another which is much more friendly for my mother to use and reach. I have and will continue to recommend Plumbwell Services!
Description of Work: Heating and Fixture Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,130

Kelly G.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
These guys are great, they kept me informed as they were making repairs and explained to me what needed to be done to resolve the issues. The Plumbwell Team will be my go to for my large and small projects in the future
Description of Work: Kitchen and Heating Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Lauren D.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
My call was answered right away and someone was sent to help me in a timely fashion. My needs were handled professionally and with understanding and promptness. I will without a doubt use plumbwell in the future and recommend them to anyone in need.
Description of Work: Plumbing and heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cindy P.
11/2018
5.0
plumbing, water heater repair
  + 0 more
Discovered we had no hot water when I went to shower! Called Plumbwell and they were here to fix the problem in no time! They were very professional and friendly and I was able to enjoy a hot shower later that day! Would highly recommend them!
Description of Work: Broken hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
11/2018
5.0
plumbing
  + -1 more
Terrific! The office staff was great, and the guys responded quickly to get the job done.
Description of Work: Leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
11/2018
5.0
plumbing
  + -1 more
My technician showed up on time. He diagnosed my problem and explained to me what happened and what needed to be done. With holidays approaching we needed our kitchen functioning. The removal of the damaged items and installation of the new ones was done quickly. When they were finished there was no mess, they were extremely professional. No cleanup was necessary on my end. We highly recommend Plumbwell Services.
Description of Work: Kitchen sink faucet installation and valve repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

E M.
11/2018
5.0
plumbing, water heater repair
  + 0 more
The tech Rob was professional and very knowledgeable. Would highly recommend.
Description of Work: Replaced a part for hot water heater32

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

JOHN A.
11/2018
5.0
plumbing
  + -1 more
EXCELLENT Extremely friendly I was on a time restraint. All work was done and clean. In less time than I expected.
Description of Work: water line and sheet rock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Devin S.
11/2018
1.0
heating & air conditioning/hvac
  + -1 more
I had scheduled an estimate with Plumbwell and they didn’t show up. So I called and found out that they had an emergency they needed to tend to. I understand the fact that they had the emergency. But what I don’t understand is the fact that I had to call to find out about it. No one bothered to call me to ask if they could reschedule. Ok. No problem, I figured it was a fluke and I’ll try again. So they rescheduled the estimate to the following day. Well unfortunately I ran a little late to meet them at my house at the exact time they scheduled me for. I was 15 minutes late. Rather then calling me to see if I was on the way home or just waiting 15 minutes, he just left. I felt they were very unprofessional and made me feel very unappreciated.
Description of Work: Gas conversion

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Plumbwell Services
[Member Name Removed], This is Robert the Owner of Plumbwell Services. Regrettably, we had to reschedule our first appointment due to a large gas leak emergency. Gas emergencies take priority as the safety of our customers is our top concern. Our Office Manager had reached out prior to your scheduled appointment to reschedule. We were prompt at our appointment the following day which our office confirmed with you prior to coming to your home. Your estimate was the first of four estimates scheduled for that afternoon. After knocking on your door and standing outside waiting for approximately 10-15 minutes as your large dog was barking at me, I decided to proceed to the next appointment to stay on schedule for my remaining 3 estimates. Your estimate included the process of having National Grid install a new gas service on your block. Many of our customers have issues that require fast service, including the customer I visited after I came to your home who had water in their basement from their leaking hot water heater. If the reason for your appointment had been for no heat or a leak I may have had a different approach. Regrettably, my decision to move on offended you and I apologize for that. I happen to live 2 blocks away from your home and would love the opportunity to make things right. Regards, Robert

Paul E.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I called around 1:30 to report my problem and Bob was here a bit later in the afternoon. It was a great experience. I’ve use plumbers before and Pumbwell is definitely the best. Bob was friendly, professional, and eager to explain what exactly he was doing. Very neat also. I also enjoyed speaking with Sabrina who understood my concerns.
Description of Work: A leak from a hot water pipe in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jean M.
09/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Great service, no problems even a great clean up. third person in this family to use this company. Glad we did. No headaches!!!!!!
Description of Work: New Gas heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHeldon L.
09/2018
5.0
plumbing
  + -1 more
They're awesome! They are the best plumbing company I've ever dealt with. On time, clean, I mean everything you want its stunning the work that they do.
Description of Work: They've worked on multiple houses for me. They're working on my house now and I've got another project coming up for them as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred G.
09/2018
5.0
plumbing
  + -1 more
They did a phenomenal job. They're excellent! I would use them forever and a day.
Description of Work: They did an entire, new construction, commercial building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole L.
01/2017
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
Bob Wissing and his team are top notch!! They are very professional and a pleasure to work with. The work is quoted accurately and done on time. The service providers are polite, neat and respectful. Bob is great at explaining the work that needs to be done and also at brainstorming ideas about how to tackle a job. Nathan is a pleasure to work with and very skilled. I would highly recommend Plumbwell Services.
Description of Work: Plumbwell Services has done several plumbing projects for me in many of my properties. They have done everything from leaky pipes and clogged toilets to major bathroom and kitchen renovations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    49B Toledo St, Farmingdale, NY 11735


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Water Heaters,
    Natural Gas Lines,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Water Coolers,
    Water Filtration and Softening

    FAQ

    Plumbwell Services is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Plumbwell Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Plumbwell Services offers free project estimates.
    No, Plumbwell Services does not offer eco-friendly accreditations.
    Yes, Plumbwell Services offers a 10% senior discount.
    Yes, Plumbwell Services offers emergency services.
    Yes, Plumbwell Services offers warranties.
    Plumbwell Services offers the following services: Plumbing, Heating, Air Conditioners, Radiant Heat, Generators, Drain Cleaning, Water Heaters, Valves, Drain Pipe Installation, Water Damage, Water Softeners, Water Filters, Pipes, Renovation, Commercial, Residential
    Cesspool Pump

    Contact information

    49B Toledo St, Farmingdale, NY 11735


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day