Garmer Industries Air Conditioning & Heating

The fix was straightforward, had to replace the AC blower unit motor. Garmer handled the task expertly and with great customer service, despite them discovering an unusual screw installation from the prior owner which caused the housing removal to take a bit longer than they initially anticipated and first quoted (which, if you've owned a home, tends to happen somewhat often as equipment of this magnitude usually can be more complex than they first look). The only thing I would suggest is that they re-address their pricing. This job ended up costing around $1,200 to change a blower motor where the part itself probably was no more than a few hundred (final bill was delivered upon completion) - was estimating maximum $1,000 given their guidance throughout the job. At a certain point, it may make sense to give the customer a flat project fee as opposed to remain on hourly labor billing as the crew is trying to re-assess to avoid customer sticker shock and alienating future work. I respect the crew, the work they did, and value their labor, but believe the pricing is high. I would like to stress that I would recommend and would consider using them again simply because of their expertise, customer service, and responsiveness as they do great work, but would be more critical of the price ahead of time.

Our AC Unit was not working, the motor and fan was not turning-only humming. Our service tech Joe Layer did a stellar job! The most knowledgable out of any repair men that I've had here. Diagnosed what was wrong, educated me on what the different parts do and why he was checking them, why it wasn't working and what needed to be done. No crazy up-sells either. I would recommend them and I will definitely be using them again.

Great service. Showed up on time and fixed my air conditioning and heating unit issues. I will be calling Garmer back and referring them.

Well, they came and checked out the project. They gave me estimate and was followed up very accurately. There were no surprises and they did the job very professionally, at the best possible price and within the time limit that they told me.

On time, reasonably priced and satisfactory installation. The units work great and all thermostats are programmed perfectly. Gary did a great job of resolving a glitch that arose during installation.