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All American Chimney & Duct Cleaning Inc

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

accept All major credit cards, cash, and check

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial masonry home inspection & chimney repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.43 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.4
responsiveness
3.0
punctuality
3.5
Showing 1-3 of 3 reviews

Robin D.
08/2013
4.0
chimney repair
  + -1 more
He claimed I needed to bring up the liner up to code and he gave me a price and when I said I couldn't do it his price came down. They did the job efficiently and cleaned up very well.
Description of Work: The provider replaced the chimney liner

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Lora P.
01/2013
1.0
chimney sweep, chimney repair
  + 0 more
Unsatisfactory. I would not use this company.
Description of Work: This company cold calls- promoting a $35 chimney cleaning and inspection. When the techs arrived at my home one went to the roof and rocked the chimney back and forth, pulled on the cemented crown and then proceeded to tell me the chimney was in danger of falling and needed to be rebuilt- 12 rows of bricks and a new liner. We had had work done by another company the previous year and no such damage was detected- I am certain they would have wanted the $$$ for repairs if there was damage at that time. The tech then used scare tactics to pressure me into making a decision- chimney was in danger of falling, carbon monoxide, fire etc. I have two small children so this was very upsetting. After another estimate by a different company I called All American and demanded an explanation by the owner for this scheme. He never returned my calls. BEWARE OF THIS COMPANY.

Rating CategoryRating out of 5
professionalism
1.0


Response from All American Chimney & Duct Cleaning Inc
THIS IS A VERY DISHEARTENING POST. WE ARE AN ACCREDITED BUSINESS WITH THE BBB WITH AN A RATING.. WE TAKE GREAT PRIDE IN OUR STAFF AS WELL AS OUR CUSTOMER RELATIONS, WHEN BEING NOTIFIED THAT THE TECHNITION WAS ROCKING THE CHIMNEY BACK AND FOURTH,IT WAS A COMPLETE SHOCK.... THIS IS NOT A BEHAVIOR THAT IS TOLERATED OR CONDONED.HONESTY IS WHAT OUR COMPANY STANDS BY. IT IS OUR TECHNITIONS JOB TO MAKE THE CUSTOMER AWARE IF ANYTHINNG IS WRONG WITH THE INTERIOR OR EXTERIOR CHIMNEY... AND THAT IS EXACTLY WHAT HE DID. HE ALSO GAVE MEMBER SUGGESTIONS ON FIXING THE PROBLEM. THE TECHNITION WAS BEING HONEST WITH MEMBER, MAKING HER AWARE OF THE SEVERITY OF THE SITUATION IF THE PROBLEM WENT UNRESOLVED. THERE WAS A TOTAL OF 12 CALLS TO MEMBER'S HOME, AS WELL AS HER WORK NUMBER IN A 8 DAY PERIOD BY THE OFFICE AS WELL AS THE OWNER IN REGARDS TO DISCUSSING THIS MATTER. MEMBER NEVER RETURNED ANY OF OUR CALLS.

Irma M.
05/2012
1.0
chimney repair
  + -1 more
I was very unhappy with them. I don't know exactly what they did, I believe all these two gentlemen cared about was selling me. I do need a new liner for my chimney because I do need to get a new furnace. When they left I was under the impression when I was talking to this woman on the phone when they solicited my business that it would be $30. They take off so I call the cards number I had and the gentleman's number and he said did you pay them. I told them I would have paid anything but they didn't ask me for it. I'm either waiting to get a bill in the mail, but I was very disgusted with the duct service, I'll never use it again. When they call and offer you to clean your flu for $40, you take it.
Description of Work: All American Chimney & Duct Cleaning Inc did work for me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$40

Response from All American Chimney & Duct Cleaning Inc
MEMBER WAS SCHEDULED TO HAVE A 40.00 CLEANING AND INSPECTION.. WHEN THE TECHNITIONS DID THE INSPECTION, THEY FOUND THEY WERE UNABLE TO DO THE CLEANING DUE THE INTERIOR CONDITION. IF THEY DONT DO THE CLEANING, WE WILL NOT TAKE YOUR MONEY. MEMBER WAS MADE AWARE BY OUR TECHNITIONS THE WORK THAT NEEDED TO BE DONE. IT WAS INFORMATION SHE HAD ALREADY KNOWN.

    Contact information

    unknown, Farmingdale, NY 11735

    www.allamericanchimneyinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Repair,
    Chimney Sweep,
    Chimney Caps,
    Roofing,
    Masonry,
    Home inspection,
    Carpet Cleaning

    FAQ

    All American Chimney & Duct Cleaning Inc is currently rated 2.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 2:00 PM

    All American Chimney & Duct Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, All American Chimney & Duct Cleaning Inc offers free project estimates.
    No, All American Chimney & Duct Cleaning Inc does not offer eco-friendly accreditations.
    No, All American Chimney & Duct Cleaning Inc does not offer a senior discount.
    Yes, All American Chimney & Duct Cleaning Inc offers emergency services.
    Yes, All American Chimney & Duct Cleaning Inc offers warranties.
    All American Chimney & Duct Cleaning Inc offers the following services: Residential and commercial masonry home inspection & chimney repair.

    Contact information

    unknown, Farmingdale, NY 11735

    www.allamericanchimneyinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 2:00 PM