A technician came on a Sunday for a reasonable service charge ($100) to replace a damaged thermo couple on my boiler. The tech was rude when I asked questions about the work and also took off his face mask without asking. He also told me I needed more work than I thought and wanted to charge $700 to replace a valve. Was rude again when I suggested I would get a second opinion, and then I never heard back. Called my regular plumber who came the following day and replaced the thermo couple.
Description of Work: Boiler repair
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$100
Response from 24-7 All Air Conditioning
We never serve you
Ricardo M.
06/2013
1.0
heating & air conditioning/hvac
+ -1 more
Don't use this company. Rude customer service. I scheduled an appointment and I waited all day to see the guy drive up, never get out if his car and drive away. When I call the the office, as he drives off, the rude person on the phone tells me that I'm not home and will have to reschedule. I tell him that his representative never left the car and I see him driving down the street. I'm told that I will have to reschedule that the rep is no longer available.... I'm told this as I'm watching the guy at the stop sign.... I can only imagine the type of work they would do... they can't even handle an appointment. You've been warned...
Description of Work: Did not instal a ductless system.
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Service Categories
Heating and Air Conditioning
FAQ
24-7 All Air Conditioning is currently rated 1.8 overall out of 5.
No, 24-7 All Air Conditioning does not offer free project estimates.
No, 24-7 All Air Conditioning does not offer eco-friendly accreditations.
No, 24-7 All Air Conditioning does not offer a senior discount.
No, 24-7 All Air Conditioning does not offer emergency services.
No, 24-7 All Air Conditioning does not offer warranties.