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TERRY RICKNER APPLIANCE SERVICE

Appliance Repair

About us

In home appliance service and repair on all major makes and models including: washers, dryers, refridgerators, freezers, dishwashers,ranges,and

Business highlights

38 years of trusted experience

Services we offer

Same day (or within 24 hour) service appointment on in-home major appliance. We inspect and give diagnosis and estimate and only repair upon customer approval (service fee applicable if repair is refused).

Services we don't offer

Payment due at time of service therefore we do not bill for services. Because they cannot be returned if not properly installed; we do not sell parts. Since we need to make an onsite inspection of the appliance we cannot give free estimates.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.4
responsiveness
4.4
punctuality
4.3
Showing 1-7 of 7 reviews

Patrick B.
09/2024
5.0
appliance repair
  + -1 more
Terry was Great ! He was very honest and very helpful to fix our dishwasher for a good price . I will always hire him if we need .
Description of Work: Terry was Great ! He was very honest and very helpful to fix our dishwasher for a good price . I will always hire him if we need .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Douglas J.
09/2023
1.0
appliance repair
  + -1 more
I do not recommend. I called him about an icemaker that was making ice but very slowly. I gave him the make model and serial number. He showed up with the icemaker, looked at the fridge, but didnt even open the icemaker cabinet and said "you need to call Whirlpool to diagnose" WHAT?? And he charged me a service call for nothing. I called another appliance repair company who came, replaced the icemaker and now we have ice. I have no idea what his deal is, but what a waste of time and money. Don't waste your time.
Description of Work: replace an ice maker

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Bruce N.
07/2018
5.0
appliance repair
  + -1 more
Terry came at the time promised and took one look inside the freezer and knew what the problem was - coils were frozen over because the coil defroster was broken. It took a while to steam all the ice off the coils and then he replaced the coil defroster.
Description of Work: Freezer in side-by-side too warm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Todd O.
07/2017
5.0
appliance repair
  + -1 more
He did a great job
Description of Work: He came out and fixed our gas stove. Had to replace a part which he got and completed the repair the same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony H.
10/2009
5.0
appliance repair
  + -1 more
Excellent service and responsiveness from Terry. He was able to quickly, safely, and professionally make the modifications necessary to install all of the appliances. He is a very nice person and very knowledgeable.
Description of Work: I needed help installing my new oven, cooktop, dishwasher, and fridge (water line). Oven: needed more space to be cutout of the cabinet. Cooktop: needed to install new gas line that routed around the back of the new oven. Dishwasher: properly connected water line and electrical. Fridge: properly connected water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

James R.
10/2008
3.0
appliance repair
  + -1 more
Terry arrived on time. Only one day advance notice to him. Repaired the machine in one hour. Wife paid $189.00, I wasn't there. I later called and left an answering machine message for Terry asking what in the world drove the cost to $189.00. He DID NOT RETURN MY CALL.
Description of Work: Dishwasher was not spraying water inside. Terry replaced the impeller and related parts.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$189

CRAIG S.
04/2007
5.0
appliance repair
  + -1 more
We called for service first thing in the morning and made an appointment for the early afternoon the same day. He very quickly diagnosed the problem, had the part in his truck, and did the repair. I thought the price was reasonable and the expert service was appreciated.
Description of Work: Diagnosed and repaired a broken washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    4583 NINE MILE POINT RD, Fairport, NY 14450


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    TERRY RICKNER APPLIANCE SERVICE is currently rated 4.1 overall out of 5.
    TERRY RICKNER APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, TERRY RICKNER APPLIANCE SERVICE does not offer free project estimates.
    No, TERRY RICKNER APPLIANCE SERVICE does not offer eco-friendly accreditations.
    No, TERRY RICKNER APPLIANCE SERVICE does not offer a senior discount.
    No, TERRY RICKNER APPLIANCE SERVICE does not offer emergency services.
    No, TERRY RICKNER APPLIANCE SERVICE does not offer warranties.
    TERRY RICKNER APPLIANCE SERVICE offers the following services: Same day (or within 24 hour) service appointment on in-home major appliance. We inspect and give diagnosis and estimate and only repair upon customer approval (service fee applicable if repair is refused).
    Payment due at time of service therefore we do not bill for services. Because they cannot be returned if not properly installed; we do not sell parts. Since we need to make an onsite inspection of the appliance we cannot give free estimates.

    Contact information

    4583 NINE MILE POINT RD, Fairport, NY 14450