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Star Home Services

Roofing, Gutters, Roof Ice/Snow Removal,

About us

general contractor

Business highlights

37 years of trusted experience

Services we offer

We are a full service contractor specializing in all facets of interior and exterior remodeling

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
Visa

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 25 reviews

Sharon P A.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberly B.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Star Roofing put a new roof on over my existing shingles. They were professional, punctual and did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

David H.
10/2014
4.0
roofing
  + -1 more
Came with a good price and did a good job with the roof. Overall very satisfied until we found out there was a problem. Every time it snows with a west wind our vent fills with snow. It then melts and stains our paint on our master bedroom. This guy will not answer my calls regarding this problem that was not there before his service was provided. Do not use this contrator.
Description of Work: New Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$5,000

Kimberly B.
08/2014
5.0
roofing
  + -1 more
Richard came to my door with a price that couldn't be beat. I had 2 other estimates done, and he was $1000 or more below them. We found out later that he under-estimated my cost and that my roof was bigger than planned, but he never charged me more and just said that was his mistake. His actual roofer was named Robert, and he was exceptional. He arrived early, was extremely neat and worked tirelessly. He told me (and showed me photos) of when he noticed that the dye lot was different in the tiles. He refused to keep putting them on my roof until they delivered new ones that matched. You don't see or hear of that kind of honesty and dedication to the customer in many workmen. I would use this company again in a heartbeat. My roof looks wonderful.
Description of Work: He went over the tiles on my roof with new tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Michaela C.
05/2014
1.0
roofing
  + -1 more
I dont even know where to begin....I suppose I would say NEVER, EVER, EVER trust this guy to do anything because he is a s******* and just wants to take your money without doing what he says he is going to do. Dont trust this man!!! He says he can do the work and then you pay him and he does a half a** job! Seriously. We payed him $2000 to tear out our deck and hot tub which he did and it only took 3 guys a couple of hours, but his guys just cut the poles off at the ground so we had to go back and dig them out ourselves, which took several hours because there were about 8 cemented into the ground. That was the first thing that irritated me to no end... Second - he pushes windows when he says he is going to do your roof so be prepared for his pushy sale techniques. We have an old house and there is damage (rotting) to the outside wood surrounding the window, which he assured us he would fix. His idea of fixing this was to put an vinyl frame covering the rotted wood and nail it on. After he did this my husband had a bad feeling that he did not fix the rotted wood and sure enough when my husband took off the vinyl surrounds that the idiots caulked around the storm windows so we couldn't open them to clean them it was very clear that there was nothing done to the wood to repair it. My husband had to spend another $200 dollars on wood repair kits and several hours of his time to fix this...which we were assured would be done. My husband gave the owner a call to complain, but he was useless and at that point we didn't want him back on our property or to see his face ever again! However - we did have to deal with him again because several months later our roof started to show obvious bubbling. He did send someone from his crew over to fix this issue...some underlayment wasn't secure or something along those lines and it was repaired. Hopefully there will be no other issues. I would not reccomend this man for anything!!!!!
Description of Work: Complete Roof Replacement, Replacement Windows Upstairs, Tore out deck and hot tub

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$22,000

Robin S.
05/2013
5.0
roofing
  + -1 more
They responded to our request for quote the 1st day, my husband was so impressed with the owner, we canceled the other two companies who were coming to give us quotes. They showed up to do the job a few days earlier than expected. One man did the job and worked tirelessly in the heat. So far our leaky roof is no longer leaking and it looks great.
Description of Work: Added 2nd layer to some areas of the roof and a complete tear down in one area

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Colleen W.
04/2013
5.0
roofing
  + -1 more
We had to get some estimates for a wrap-around porch roof that was leaking badly. The house is a city rental and we wanted it done right but could not afford an expensive roofing job.They did the work quickly, at a much better price than 2 other estimates we got. They used 30 year architectural shingles. It looks good and, so far, no problems. The owner was prompt, informative and helped us pick a color that went with the siding. We would use them again.
Description of Work: Star did a tear off of shingles and decking, including replacement of at least one rotted roof member and rehung the gutters. The roof has one gable so the roofing line had "valleys," which can be tricky.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Alan S.
01/2013
5.0
gutter repair, roofing
  + 0 more
After meeting with several contractors we met Richard on a fluke. We reviewed his history and reviews on Angie's of course. His price seemed ridiculously low. But having heard all the sales pitches from the other contractors I was pleasantly surprised to find he covered all the same issues as the companies that were two (and in one case three) times the price. The job took half a day longer than originally quoted, but we were never inconvenienced. Be aware that Star uses a very large crew, so don't expect it to be done quietly, also from what I observed they only work 8am-1pm (again not a big deal to us). I personally went on the roof several times to inspect the work and was very pleased. When Richard advised me of the chimney damage, I did some quick price checking and once again he was half the price and the workmanship was excellent. He subbed the gutters but then inspected the work himself and the outcome was stellar. I would have ZERO problem recommending Richard and Star Roofing to anyone
Description of Work: Complete tear off (two layers), then a roof replacement, followed by a new gutter system. In the course of the contracted roof, the Star employees discovered that our chimney cap was completely wrecked, with a very reasonable adder they recapped the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,750

Cynthia J.
05/2012
5.0
gutter repair, roofing
  + 0 more
Star had the lowest price so we were skeptical but the owner personally drove us around to view previous customers particularly those with the same type of shingles that we were considering. That sold us on Star Roofing. They were very cooperative in setting the install date and workers were punctual, professional and paid a great deal of attention to providing a quality install. After the job was complete the property was cleaned and the roll-off was promptly removed. The recommended gutters just added the perfect accent to finishing off the appearance of our home. Truly a quality install and a happy customer.
Description of Work: Tear off of existing roof,install new architectural shingles that coordinate with our home exterior decor. Removed chimney that was no longer needed, and installed new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Alan P.
07/2011
1.0
roofing
  + -1 more
The person (president) showed up in a big black pickup truck. He seemed irritated that he had to be there. Despite a relatively simple repair, he would not quote anything but a whole new roof, and he quoted about twice as much for that as anyone else did for a whole new roof. I realize that subjectivity has limited appropriateness here, but the Star man was about the most hostile person I've ever talked with. The job was ultimately done by Besroi Roofing, who were excellent in every respect.
Description of Work: Estimate only, to repair flashing at chimney-roof joint

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Constance C.
05/2011
5.0
roofing
  + -1 more
went very well. I would use them again.
Description of Work: Did a complete tear off roof on a 2,000 square foot center split house plus a 12x12 shed. Price seemed fair. Owner was on the job and workmen were efficient despite heavy rains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Paul D.
08/2010
5.0
gutter repair, roofing
  + 0 more
They were incredibly fair priced. They were wonderful. They were prompt and were here when they said they would. They finished the work on time and cleaned up after themselves.
Description of Work: We used Star Roofing Co in January last year. They cleaned the roof on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan P.
07/2010
2.0
roofing
  + -1 more
He arrived to quote a leak fix, but told me all kinds of irrelevant and not exactly true statements to try to sell me a complete job (the other companies did not do this). Seemed a little hostile. Quoted me $12,500 to reroof a relatively small, easy house, which was twice what others quoted. If you are considering him you probably should not know very much about handiwork and have a lot of money.
Description of Work: Quoted repair of a leak around the chimney

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


George S.
06/2010
4.0
roofing
  + -1 more
The job was performed promptly and professionally. It's important to have owner be present to supervise the work.
Description of Work: Removed existing roof and replced it with new roof. Also installed air vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Barry S B.
06/2010
4.0
roofing
  + -1 more
I had a personal friend who used them and spoke highly of them, so it was a combination of that reference and Angie's List that motivated me to ask for a bid.
Description of Work: Star Roofing Co gave me a bid for a tear off and new roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$15,000

Rebecca O.
11/2009
5.0
gutter repair
  + -1 more
We were very pleased with their work. Their punctuality was not very good and we had some problem getting them out here, but, once they came it was fine.
Description of Work: They installed the gutter for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert B.
10/2009
5.0
roofing
  + -1 more
I was generally pleased with the job. There were a few small problems, but the work seemed to have been done with efficiency. I dealt with the owner of the company. He was fairly easy to work with and even gave me a ride to pick up my car. He explained things and was by and large responsive to my concerns.
Description of Work: New roof laid over old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Pat I.
06/2009
5.0
roofing
  + -1 more
We were very pleased with the work. The work was done quickly and efficiently- one worker did the whole job in abt 3 days. He was very neat and self-sufficient. Since the work was done we've had several rainstorms and there's no evidence of any problems with the work.
Description of Work: Company installed a new roof on our dwelling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,950

PAT T.
01/2009
5.0
roofing
  + -1 more
They were very prompt--came when scheduled, worked efficiently, and cleaned up well. The final price that was charged exceeded the estimate by $500, as they found a 3rd layer of old roof over a significant portion of my house. This seemed fair to me. When I put my house on the market a year later (9/08), the buyer's engineer said the ridge vent needed more openings for full effectiveness. Richard returned my call within 24 hours, and had a crew there within the week. They replaced the entire roof ridge after increasing the vented area, and charged me NOTHING. I was very impressed by his responsiveness.
Description of Work: This company did a tear-off (3 layers in some places!) and re-roofed my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,500

karen G.
11/2007
4.0
roofing
  + -1 more
They were efficient they came in and did the entire roof in two days and did what they said what they were going to do. They used the roofing tiles they said that they were going to use. The only thing that I was a little bit unhappy was that they installed a ceiling fan and it didn't work properly. Called them and they came and said they weren't electricians, they just installed the fan.
Description of Work: Complete new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Margaret F.
10/2007
5.0
roofing
  + -1 more
Richard came right over and gave a good estimate that was in the ballpark for the other roofers we contacted and the work cost exactly as quoted. His team is excellent. They efficiently completed all tasks. One side of the roof was stripped and then put up in one day. The other side was stripped and put up three days later. Probably the only down side was that we found 3 nails in the driveway (thankfully not in the tires) after he left. In his defense, it was fall and there were some leaves.
Description of Work: Complete tear off of old roof and disposal of old materials. Installation of ice guard and new paper and then installed new shingles and roof vent. He also installed 4 new shutters on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

BONNI T.
10/2006
1.0
roofing
  + -1 more
We called the contractor twice to get an estimate for a tear off roof;never responded to phone calls.

Rating CategoryRating out of 5
responsiveness
1.0


08/2006
5.0
roofing
  + -1 more
Star Roofing did a good job. The roof does not leak and the rows are straight. They came out when they said they would and worked hard to get the job done in three days. They cleaned up their mess and did not ruin the yard. I highly recommend them.
Description of Work: I had a new roof put on my house. Star Roofing tore the old one off and re-roofed the house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

08/2006
5.0
roofing
  + -1 more
I would go back to Star Roofing because the company is affordable for roofing projects. I also felt they did a good job and I am quite satisfied with the results.
Description of Work: Star Roofing was putting shingles on top of shingles. The company did not need to replace any of the old shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ERIC D.
07/2006
5.0
roofing
  + -1 more
I have hired Star Roofing for other jobs. I was very pleased with the quality of the work and that it was done when they said it would be. I now no longer have any water problems.
Description of Work: Star Roofing replaced two existing roofs on our home and the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,400

    Contact information

    370 Macedon Center road, Fairport, NY 14450


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Roof Ice/Snow Removal,
    Windows,
    Siding

    FAQ

    Star Home Services is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Star Home Services accepts the following forms of payment: Check,Financing Available,Visa
    Yes, Star Home Services offers free project estimates.
    No, Star Home Services does not offer eco-friendly accreditations.
    No, Star Home Services does not offer a senior discount.
    No, Star Home Services does not offer emergency services.
    Yes, Star Home Services offers warranties.
    Star Home Services offers the following services: We are a full service contractor specializing in all facets of interior and exterior remodeling

    Contact information

    370 Macedon Center road, Fairport, NY 14450


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM