JUST SOLUTIONS INC

We have had Just Solutions for approx. 4 years. It is the best monthly bill we pay. We are not a company we are homeowners. Just Solutions is great. Let us tell you why. When we have any questions and or problems we know that Just Solutions is only a phone call away. Just Solutions can troubleshoot our issues right from there office. There is no waiting around for someone that you do not know to come to your home, or having to drop of your computer (the time to drive there and go back to pick it up) not to mention being without a computer for possibly days. Even worse if you think it's fixed and it's not then you have to start all over again possibly with someone you didn't deal with in the first place. Remember that other computer repair compainies may charge you each and every time they take one look at your computer. Boy, how that can add up. (and that's just one issue, can you imagine if you have a couple issues?) We can have our issues fixed in minutes. Even if we have a couple of issues, we are never ever charged more than our monthy service plan. There a savings right there. Everyone at Just Solutions is friendly. We get excellent service each and every time. Even though we are not a company we get treated as if we were a fortune 100 company. Paula and Fred are AWESOME. It's a nice feeling that we have peronal service and we know who they are and they know us. They know what previous issues we have had and they ask how everthing is going from previous calls. We deal with them most all of the time. They folow up to make sure that everyting is running smoothly and if you have any other questions after the problem was solved. You won't get that type of service from a big box store. Your lucky to speak to the same person the next time you call. It's nice to have that personal service with Just Solutions. They go above and beyond each and every time. We are so pleased with Just Solutions. We are sure that you wil be just as well.

The work was done promptly and all data on the drive was recovered

Malware protection (earlier service) went very well. Purchase and installation of JSI Guardian also went very well

As a small business owner I have been very happy with my past experience with computer repair service performed by Just Solutions and my 3/3/17 experience was no exception, This is a professional organization with a skilled technical staff.

Turn around was prompt and within the time promised, service was courteous, tech didn't mind answering some additional questions about both the computer I'd brought in and one at home. And - the repair worked. Definitely would use this business again.

They cleaned it up and put another security on. They did it very reasonably and I trust it better.

Clean up took longer than expected, but the technician was in contact to let me know the status. Have used this company before and have always been satisfied with their work.

We will never use this place again. My wife decided to take our laptop to Just Solutions for repair when she saw the sign stating "in by 5 out by 9". Well what a joke that was. She dropped it off on 4/7 at 9:05 am to fix the USB ports on the side not working and we were getting a few pop ups. Well not ready at 5 pm as the sign states. Was not ready on Friday 4/8 or even Saturday 4/9.Each time we called (right up to the pick up date of 4/14) we were told they were doing the last scan on the computer. We were told they could not fix the USB ports without replacing the mother board. But it took them over a week to tell us that.We will be taking the computer somewhere else in the future.