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Brian Doehler's Appliance Svc

Appliance Repair, Appliance Repair - Small, Air Duct Cleaning,

About us

At Brian Doehler's Appliance Repair Service, we strive to fulfill all your major appliance repair needs. We service all major appliance brands, at low rates, and offer dependable, quick service. When you have a major appliance that is out of service, it can be a major inconvenience. You don't want to wait until tomorrow, you want it fixed today! At Brian Doehler's Appliance Repair Service, we service all types of major appliances, from washers and dryers to dishwashers and refrigerators, and in most cases we complete service the same day. Our technicians are honest, qualified and dependable. We get the job done right while treating you and your home with respect! Call today to get in touch with our repair technicians, and get your appliances up and running! Serving all of greater Rochester. Fixed right, the first time. Guaranteed.

Business highlights

20 years of trusted experience

Services we offer

Appliance repairs.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0270 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 270 reviews

David S.
03/2021
5.0
appliance repair
  + -1 more
Mike gave my washing machine a second life. He also followed up with a return visit - which wouldn't have been necessary if his customer (me) understood simple principles of physics and engineering. Would highly recommend them.
Description of Work: Washing Machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Burt E.
02/2020
5.0
appliance repair
  + -1 more
Mike was very knowledgeable, quickly diagnosed the problem and fixed it. Kept me updated on progress of the job and answered any questions I had. He came back 2 days later after I called and said our ice maker was dripping water. He built a small part to remedy the problem. Although this was a separate problem from the first time he came he refused any money and said, " no charge as I was just here 2 days ago". This doesn't happen these days. I would highly recommend them. I will use them any time I need appliance service!
Description of Work: Freezer in refrigerator needed work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew B.
01/2020
5.0
appliance repair
  + -1 more
Excellent. Arrived on time and had the parts to complete the job in one stop. I have used Brian for years. He is quick to respond to texts and will offer advice even if it means he doesn't get to earn a service call. Highly recommended!
Description of Work: Refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Pam K.
01/2020
5.0
appliance repair
  + -1 more
excellent. Mike was extremely knowledgable, clean, and resolved the issue - which wasn't the easiest as the digital display wasn't readable. The motor would fail at the end of a full wash cycle, so it would not error out during normal testing. I would absolutely recommend this company!
Description of Work: replace drain pump motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

MOLLENE B.
11/2019
5.0
appliance repair
  + -1 more
Brian is very professional and does a thorough job. He pointed out a few issues with the original install of my dryer that might be causing issues with our house. He was highly reviewed and recommended by others. I would definitely use again.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Ralph V.
04/2019
5.0
appliance repair
  + -1 more
Mike was fantastic. He fit me in shortly after receiving my call. Let me know when he was on-site, when the problem was diagnosed, and when the repair was completed. He was straightforward and professional. I used his services about six years ago for another appliance and his exceptional service has not changed.
Description of Work: Our front load gas dryer stopped spinning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Michael L.
03/2019
5.0
appliance repair
  + -1 more
I called for service because I thought I had a problem. Mike, the technician, did some testing and promptly advised me that everything was fine and there was no need to replace what I thought was malfunctioning. He refused any payment. This is the kind of good business practice that will cause me to call them instantly when I do need something in the future.
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie S.
02/2019
5.0
appliance repair
  + -1 more
Brian returned our call over the weekend to let us know Mike would be out Monday morning. Mike arrived early, had the necessary part, and performed the work quickly and professionally. We were very happy with the service. This was actually our second excellent experience with this company, as Mike also did a great job fixing our refrigerator a year and a half ago!
Description of Work: Replace washing machine drain pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gene U.
05/2018
5.0
appliance repair
  + -1 more
My wife and I were extremely pleased with Brian's service. He promptly returned our call for service, scheduled to perform the work within a day and showed up when promised. He quickly diagnosed the problem, gave us a quote and replaced the heating element. He was also very friendly and courteous.
Description of Work: Replace clothes dryer heating element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Sharon S.
02/2018
5.0
appliance repair
  + -1 more
The serviceman was prompt and polite. He could not fix our appliance but was able to direct us to a warranty repair service
Description of Work: He was unable to service our problem. However he did advise us on who we should call. We originally called for our Maytag oven.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

aileen M.
11/2017
5.0
appliance repair
  + -1 more
simple fix, showed how to avoid issue in the future. cheaper than originally quoted.
Description of Work: repair freezer ice dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Cillia P.
10/2017
5.0
appliance repair, dryer vent cleaning
  + 0 more
He fixed it quickly and showed us as he repaired it. And cleaned areas with in the dryer out.
Description of Work: Fixed dryer making loud noise as if shoes were in the dryer all the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Madelaine E.
10/2017
5.0
appliance repair
  + -1 more
I called Brian Monday morning to schedule an appointment. He gave me a time for Tuesday morning, however, later Monday he called and asked if it would be convenient to come around 400pm (Monday) to look at the dryer. He arrived spot on time, found that not only was the drive belt worn out put a pulley was worn to the point of making most of the noise we were hearing. He had the parts on his truck and repairs were made on the spot. The dryer has worked perfectly since the repair and the cost was very reasonable. I would not hesitate to call him again for any appliance issues.
Description of Work: Our electric clothes dryer had a worn pulley and belt resulting in a horrible noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Janet D.
09/2017
5.0
appliance repair
  + -1 more
Service representative spent a long time checking the temperatures throughout the set range, and confirmed that it was working incorrectly. He ordered parts and came back a few days later to install them. He then checked the temperatures again. He was very polite and thorough. He said to call back if we found that it was not fixed.
Description of Work: The oven was not heating to the temperature it was set for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

David R.
09/2017
5.0
appliance repair
  + -1 more
Brian was very prompt, knowledgeable, personable, professional. He quickly found and repaired the problem. I'd definitely would use him again when the need arises!
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fran H.
07/2017
5.0
appliance repair
  + -1 more
I went great. I couldn't be more pleased. He had the part I needed and put it on quickly and the price was great. From the call to completion it took no more than 45 minutes. Need a repair? Call Brian Doehler.
Description of Work: Our clothes dryer needed a new heater element I called Brian Doehler. After seeing his A rating on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Jay W E.
07/2017
5.0
appliance repair
  + -1 more
Brian came out next day. Called before arrival so I could have somebody here to let him in. Figured out problem & we decided it wasn't worth the cost of repair.
Description of Work: Freezer was not maintaining steady temperature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57

Kari D.
07/2017
5.0
appliance repair
  + -1 more
They are wonderful. The responsiveness was immediate. They've been wonderful.
Description of Work: They did a dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kari D.
07/2017
5.0
appliance repair
  + -1 more
The owner himself will answer or return your call. He calls back the same day or comes out the next day. He is immediate.
Description of Work: It was a washer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kari D.
07/2017
5.0
appliance repair
  + -1 more
He is very honest and forward and upfront with us. It didn't feel like he was trying to take advantage of us.
Description of Work: It was another dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jeffrey S.
06/2017
5.0
appliance repair
  + -1 more
They were able to help troubleshoot the problem and the phone. They basically told me what the problem was and how to fix. No need for a house call saving money.
Description of Work: Breaker for the dryer kept tripping.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin G.
06/2017
5.0
appliance repair
  + -1 more
quickly and no hassle very efficient
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
05/2017
5.0
appliance repair
  + -1 more
Arrived within half an hour of my initial phone call; completed repair very quickly. Very courteous service.
Description of Work: Clothes washer motor coupling/agitator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wendy B.
04/2017
5.0
appliance repair
  + -1 more
Mike was terrific. They were very flexible with the time of the service call. He called before he came when agreed and got right to work. He cleaned my coils as well. Very polite and focused. He took care not to track in dirt to the house. in and out in under an hour. Highly recommend.
Description of Work: Refrigerator freezer drain blocked. Needed diagnosis and repair. He put in something so it wouldn't happen again. Uneven cooling in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert F.
04/2017
5.0
appliance repair
  + -1 more
Very well - the problem was that the tub bearing seal was leaking and fouling the belt (I think). The repairman explained the problem, answered several questions I had about how to fix it, and gave us a couple of options for dealing with it. We decided to have him clean it, but not fix it. It is working well now, though we know it's not a permanent fix.
Description of Work: Washing machine repair - thumping while running even after I leveled it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Brian Doehler's Appliance Svc is currently rated 5 overall out of 5.
Brian Doehler's Appliance Svc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brian Doehler's Appliance Svc does not offer free project estimates.
No, Brian Doehler's Appliance Svc does not offer eco-friendly accreditations.
No, Brian Doehler's Appliance Svc does not offer a senior discount.
No, Brian Doehler's Appliance Svc does not offer emergency services.
Yes, Brian Doehler's Appliance Svc offers warranties.
Brian Doehler's Appliance Svc offers the following services: Appliance repairs.

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com