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Brian Doehler's Appliance Svc

Appliance Repair, Appliance Repair - Small, Air Duct Cleaning,

About us

At Brian Doehler's Appliance Repair Service, we strive to fulfill all your major appliance repair needs. We service all major appliance brands, at low rates, and offer dependable, quick service. When you have a major appliance that is out of service, it can be a major inconvenience. You don't want to wait until tomorrow, you want it fixed today! At Brian Doehler's Appliance Repair Service, we service all types of major appliances, from washers and dryers to dishwashers and refrigerators, and in most cases we complete service the same day. Our technicians are honest, qualified and dependable. We get the job done right while treating you and your home with respect! Call today to get in touch with our repair technicians, and get your appliances up and running! Serving all of greater Rochester. Fixed right, the first time. Guaranteed.

Business highlights

20 years of trusted experience

Services we offer

Appliance repairs.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0270 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-270 of 270 reviews

Chris S.
01/2013
5.0
appliance repair
  + -1 more
Brian showed up at the correct time and was very personable. He was also concientious of the house by butting on boot covers and making sure he cleaned up well after the unit was fixed. He then ran a test through a full drain cyle to make sure we were all set. He also checked the lint filter area of the dryer to make sure it was not plugged up by the same junk that clogged the washer. About 45 minutes later we were washing clothes successfully.
Description of Work: Clogged drain in our Maytag front loading washing machine due to hair and a bathroom rug that the rubber bottom was dried and cracking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

valerie C.
01/2013
5.0
appliance repair
  + -1 more
We would recommend Brian very highly! He was prompt and efficient, very good at diagnosing problem, prepared and equipped. Also gave good (cost saving) advice. A real pleasure to work with with high level of professional competence - we will definitely use him again if need arises in future.
Description of Work: Electric burner replacement
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Joan S.
01/2013
5.0
appliance repair
  + -1 more
We have a newborn and a toddler so there is a lot of laundry in the house needed to be done. I called on Sunday night not expecting to get someone live, got Mike and he scheduled an appt for today in the late morning! I was really glad that he came out so quick! He fixed it and I have been catching up on the dreaded task ever since. He did it quicky, efficiently and was informative on what had happened.
Description of Work: Mike came out to fix our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Veronica M.
01/2013
5.0
appliance repair
  + -1 more
Brian showed up the day after I called him to repair our dryer. Within a few minutes he knew what the problem was, had the part on hand, and repaired the machine for us. Brain did not object to wearing booties over his shoes which is helpful since we have white flooring. He is professional, and courteous. We would not hesitate to call him again and plan to refer him to our friends and family.
Description of Work: Brian replaced the thermostat on our gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sarabeth L.
01/2013
5.0
appliance repair
  + -1 more
He was professional and thorough. He worked with me around my time for scheduling. Will definitely call him again.
Description of Work: Assessed condition of gas range that wasn't working properly. Found the malfunction, and ordered the correct part . He installed properly as soon as said part arrived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eric L.
01/2013
5.0
appliance repair
  + -1 more
I called Brian on the afternoon of New Year's Eve and he was here an hour later. He diagnosed and fixed my washer and was in and out in 30 minutes. The washer works perfectly. Great customer service (on a holiday no less) and fair price. I would definitely call him again.
Description of Work: Our washer was not spinning, leaving clothes sopping wet. Brian diagnosed a broken lock mechanism and fixed on the spot with a new part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Susan L.
12/2012
5.0
appliance repair
  + -1 more
I called Brian to have him look at my 10 year old front loading washing machine - terrible noise during the spin cycle. Brian came out to the house the same day. At the door he was pleasant, courteous, and covered his shoes with booties so as not to track in mud. He diagnosed the problem immediately after listening to the spin cycle. Brian advised that it would be too costly to fix - the rear drum and bearing are attached on this model- he held his light so I could actually see the oil collecting where it did not belong. He answered my questions as to how long the machine might last and how we could prolong it's use. He is incredibly honest and knowledgeable. He will always be my first (and only) call with any appliance break down. His service call charge is reasonable as well. I recommend him highly.
Description of Work: Brian came out to my house to look at my front loading noisy washing machine. He loosened the back of the machine and let me see the problem, explained the mechanics of the machine and advised against repair as it was too costly. A new machine made better economic sense. He also told me that we have time, no need to rush out and purchase a new machine. Brian also advised us how we could make this machine (hopefully) last a bit longer and what to look for as the wear progresses. He also took a look at my dryer vent as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Darla B.
12/2012
5.0
appliance repair
  + -1 more
I found Brian from a Google search for nearby appliance repair. Called on Sunday afternoon to leave a msg, expecting a return call on Monday. I was surprised to hear back from Brian w/i the hour. He said that Mike could come out the next day, mid-morning. Mike called to alert me when he was on his way. It was a rainy day and Mike put on shoe protectors upon entering my house, without being asked to do so...nice touch. The service call went smoothly, Mike was friendly, courteous and professional. I'm very happy and will certainly refer other people to Brian's business.
Description of Work: Gas dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Marlene B.
12/2012
5.0
appliance repair
  + -1 more
I called around 4:45 pm yesterday and he offered to come out the next day. He said he could come between 12:30 and 3. He called at 12:35 and showed up at 12:45. He had the part with him and the entire job was done within 15 minutes. He was prompt, polite and professional and the price for parts and labor was very reasonable. I would most certainly call him again.
Description of Work: The bottom filament in our built in electric oven was not working. Brian came in and replaced it and cleaned the connections. It now works like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary Ann L.
12/2012
5.0
appliance repair
  + -1 more
IT WENT GREAT . I WILL USE HIM AGAIN
Description of Work: MATT,FIXED MY REFRIGERATOR . HE DID SUCH A GOOD PROFESIONAL JOB I CALLED HIM BACK TO FIX A BROKEN DRYER AS WELL. I WOULD USE HIM FOR ALL APPILANCE REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robert S.
12/2012
5.0
appliance repair
  + -1 more
The light bulb in my fridge blew, and upon replacing it we discovered that the new bulb didn't light. Within a few days, the fridge got extremely cold and started freezing all of our fresh food. I called Appliance Service Monday afternoon expecting to schedule an appointment for later in the week. I was taken by surprise when Brian told me that he could have a technician at my house later that afternoon. I was at work, so I asked him to call me 30 minutes before the tech arrived so that I could drive home to meet him. Sure enough, I got a call a couple of hours later and the tech (Mike) showed up exactly when he said that he would. Mike spent over two hours diagnosing and repairing the fridge. He quoted me $210 to install the required part, and the final cost was under $230. That was a bit more than I would have liked to spend, but far cheaper than buying a new fridge! And the most important thing is that the fridge is now working (including the light bulb). I was extremely pleased with the responsiveness, professionalism, and friendly nature of Brian and Mike. A great experience all around.
Description of Work: The light bulb in the fridge blew. When we replaced it with a new bulb we found that the light no longer worked, and over the next couple of days the fridge started freezing all of our food. The technician from Appliance Service, Mike, replaced a board that controls the temperature and the light in the fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Penelope I.
11/2012
5.0
small appliance repair
  + -1 more
need service quick and professional..... Call this company!!! Let's face it, there is never a good time for appliances to break down. Quick response and straight forward pricing makes the whole thing easier to get through.
Description of Work: We had a leak in the front of our front loader washer. We couldn't see it or figure it out so we used ANgie's list to locate a repair service company. We were pleased with the prompt service. Unfortunately they had to order the part. But Mike said it would be in the next day or day after. I had to call the morning of the second day so I could schedule my day (not knowing if the part had come in on time or when someone would be back to complete the service). yet, upon calling, Brian quickly got a hold of Mike and I had a call right back. No waiting around wondering if I should go out or stay in.... Really appreciated the quick response. However, Mike did a great job. He was very professional and careful to keep mess to a minimum. Mike even showed me the hole in the seal and said I could keep the old one to show my husband later. The price included labor, part, and tax. No other additional surprise fees. We will call them again. Mike also took the time to go over with me how to properly use the HE machine, I.e. ONLY 2 TBls detergent. Just like our dishwasher.... You need to keep the washer clean so debris doesn't build up. I really appreciated the extra time on this. I was totally using too much detergent. less is more!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Brandon P.
11/2012
5.0
appliance repair
  + -1 more
I woke up to a warm refrigerator and called Brian at 8 am, he was at my house by 9am and the fridge was fixed by 10am. Great service and saved me a good amount on the food I would have had to throw out. With my dishwasher he showed up the same day I first called. Usually when you get appliances serviced you have to schedule days ahead of time. That has not been my experience with Brian Doehler applicance repair. I highly recommend them.
Description of Work: They have come out for two different service calls in the last three weeks. The first was for a dishwasher that wasn't washing within the top rack. The second was for a refrigerator that wasn't cooling due to a broken defroster. The dishwasher had a clogged pump so the pressure was not getting up to the top rack. After taking apart the bottom area of the dishwasher he was able to identify the problem, clean out the pump and get things back into working order. The freezer was completely frozen over and no air was getting into the refrigerator side. He said a switch had gone bad on the automatic defroster and was able to fix it quickly since he had the part in his van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ken M.
10/2012
5.0
appliance repair
  + -1 more
We called the day it happened. I had wet bathing suits and towels in the machine, and it wouldn't run. When we called in the afternoon, he said he could be there the next day- which was great to hear. He set up at time, was prompt and called when he was on his way. Brian and his partner were very friendly and professional. They worked for about 30- 45 minutes and showed me and told me all about what they had done. I appreciated all the advice and trustworthy service, and especially, the immediate response to our needs. We were very thankful!
Description of Work: Our washing machine (HE) door latch broke, so the washing machine stopped working. Brian and his partner fixed the latch and the machine worked again. Also, I was thankful when I asked about replacing the whole door (because the hinge was loose), he let me know that it was something that happened often and could be much more expensive to replace. With that knowledge, I will continue to treat the machine door with care when I close it, rather than do a much more expensive repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mary M.
10/2012
5.0
appliance repair
  + -1 more
We live in Newark and it was closing in on the holiday. Our fridge decided to stop cooling. I called more local guys who said they didn't come into Newark and if they did that it would take a week to see me. Got a hold of Brian and on the SAME DAY he came to our house as he was coming in our direction. He gave me an estimate over the phone which fell below other estimates (not that anyone else was going to come) and the total cost after the repair was right on the nose. He was fast, courteous and clean. Never even knew that he was here. My husband told me to wait a few weeks to make sure the work held before leaving our review and my fridge is going strong! No more calling around, these are the guys
Description of Work: Our fridge wasn't cooling, but the freezer still worked. He repaired the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Richmond Y.
10/2012
5.0
appliance repair
  + -1 more
The dishwasher didn't seem to fill after the first two pre-rinse cycles. We tried to diagnose the problem and had it pretty well narrowed down to the flood switch or the fill valve, but I know my limitations, and replacing either one on my own would have been frustrating and would have taken a couple of days. I checked Angie's List for appliance repair people and Brian's name came up first, with the most reviews. I called Brian and left a message, and he called back within minutes. I explained the problem, and he said that he could do the work that afternoon and that he'd call 15 - 20 minutes before showing up, which he did. He spent several minutes trying to re-create the problem, and when it occurred, he verified that it was a sticky fill valve. In the process of installing the new valve, he discovered that the press-fit connection on the existing copper tubing (which brings in the hot water) was corroded, so he replaced it with flexible stainless tubing as part of the job...no extra charge. In the process of troubleshooting and fixing the main problem, he also noted that the drain solenoid had a very tiny leak which would probably get worse as time passed...I guess it's time to think seriously about retiring our ancient GE dishwasher! Overall, we're very pleased with his skill, punctuality, and demeanor...we'd call him again in a minute.
Description of Work: Replaced malfunctioning fill valve on 28-year-old GE dishwasher. Also found corroded copper tubing to valve and replaced with flexible stainless tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jefferson B.
10/2012
5.0
appliance repair
  + -1 more
I called Brian and responded within 2 hours and within 3 hours had everything fixed and cleaned up. He was very professional, knowledgeable, courteous, friendly and just overall excellent to have over to repair the appliance. The price was great also. I will use him again in the future and would recommend him to anyone.
Description of Work: The icemaker in my freezer was not working as well as the water to the freeze/refrigerator was not functioning. When I returned home from vacation I had water all over my floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Carrie S.
09/2012
5.0
appliance repair
  + -1 more
Brian returned my call shortly after I e-mailed him. He accommodated my schedule and scheduled an appt. to come to my house. He was able to diagnose and fix the problem within 25 minutes! He was very nice and very professional, as was his assistant, Mike. I was very impressed that he had the right parts on his truck for such an old appliance! And, his services were very reasonably priced. The minute I met him I knew he was someone whom I could trust and who knew what he was doing. I highly recommend Brian Doehler.
Description of Work: My dryer, which is very old, stopped blowing heat - all it was doing was blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Seneca B.
08/2012
5.0
appliance repair
  + -1 more
I am very pleased with the service I received from Brian Doehler's Appliance Service. They were prompt in returning my phone call, willing to stop by at my earliest convenience, punctual about the appointment, and professional in completing the repair. I would absolutely call them again (though I hope I don't need to for a while).
Description of Work: My 11-yr-old Kenmore refrigerator quit cooling. I was afraid that the compressor would need replacement, but it turned out that only the relay panel needed replacement. The technician also cleaned the coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Nancy G.
08/2012
5.0
appliance repair, small appliance repair
  + 0 more
Brian Doehler's Appliance Service fixed my icemaker on my expensive refrigerator after two different A & E “authorized” Appliance Service repair people could not figure out the problem and therefore, were unable to perform a simple fix of replacing a valve. The valve that Brian replaced was clogged, preventing water from coming into the refrigerator. Brian quickly diagnosed and repaired the problem. He exceeded my expectations. He is professional, polite, Bright, works effectively and efficiently, he is a great problem solver, and he gets the job done fast and correctly. I would recommend Brian to my friends and family, neighbors, and anyone who needs an appliance repair.
Description of Work: Brian Doehler's Appliance Service fixed my icemaker on my expensive refrigerator after two different A & E “authorized” Appliance Service repair people could not figure out the problem and therefore, were unable to perform a simple fix of replacing a valve. The valve that Brian replaced was clogged, preventing water from coming into the refrigerator. Brian quickly diagnosed and repaired the problem. He exceeded my expectations. He is professional, polite, Bright, works effectively and efficiently, he is a great problem solver, and he gets the job done fast and correctly. I would recommend Brian to my friends and family, neighbors, and anyone who needs an appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kelly R.
08/2012
5.0
appliance repair
  + -1 more
Very professional and helpful - will definitely use them again.
Description of Work: Had a problem with my front loader washer. Answered the phone immediately, but asked if he could call me back when he reached his next stop in about 10 minutes, which he did, I described the problem and he asked if any codes had been displayed - I told him the code. He fit me in the next morning, and had already researched the code and had the problem diagnosed. They quickly replaced the drain pump motor and repaired a small crack in the door seal. On the way out I told them about a problem with my refrigerator, which they looked at and told me they would research possible causes and get back to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dan C.
08/2012
5.0
appliance repair
  + -1 more
I called Brian first thing in the morning when I noticed my freezer had defrosted overnight. He fit me in before his first appointment and has at my house with 15 minutes. The problem was quickly diagnosed to a bad system board and the board was replaced. Brian was friendly and professional and getting it fixed quickly saved much of the stuff in my freezer. Brian even quickly fixed a burner on my stove that wouldn't light on the way out the door. The only small issue was there was wiring mix up that caused the fridge and freezer fans not towrk properly, but I called Brian and he was out first thing the next morning to correct the problem. This seemed to be due to some unclarity in the manufactureers documentation since the board supported different model fridges. Brian called again the evening after the second visit to ensure all was working as it should. He is now my new go to guy for any appliance issues.
Description of Work: system board was replaced in fridge/freezer

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ramona N.
08/2012
5.0
appliance repair
  + -1 more
Was able to come out shortly after I called. Had the part and fixed the problem. Very professional.Great experience!
Description of Work: My front loader wasn't rinsing properly and the light in the dryer went out. Called him Monday, he was out there Tuesday. Replaced a pump and the light in the dryer. He had the parts with him so no additional waiting. Very prompt, very professional. I used him because of other responses on Angie's List and would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

GABRIELE K.
07/2012
5.0
appliance repair, small appliance repair
  + 0 more
I didn't expect to see him so soon. When I called him, he returned my call immediately. Within the hour he was here to help me. He was very efficient, friendly, and neat and clean. The deal I got was excellent so it was a reasonable price. If anyone wants to have a great deal, go to Brian Doehler's. I would definitely recommend him.
Description of Work: He was originally here to fix my washer. While he was here he also fixed 2 other appliances for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Heather S.
07/2012
5.0
appliance repair
  + -1 more
I left him a message on Wednesday at 5pm, he called me back in about a minute and arranged to come the next morning to look at our oven. He was right on time and even gave me a 20 min 'heads-up' call so I knew when they would be there. That was very helpful. From the minute they arrived, they were very professional and nice. They fixed the problem within an hour and now we have a working oven. I would highly recommend them to anyone and would call them again in a second.
Description of Work: Our gas oven wasn't heating. He and his partner diagnosed and fixed the problem in about 40 minutes. We thought we were going to have to live without an oven since we can't afford to replace it but now we have a working oven. We are very appreciative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Brian Doehler's Appliance Svc is currently rated 5 overall out of 5.
Brian Doehler's Appliance Svc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brian Doehler's Appliance Svc does not offer free project estimates.
No, Brian Doehler's Appliance Svc does not offer eco-friendly accreditations.
No, Brian Doehler's Appliance Svc does not offer a senior discount.
No, Brian Doehler's Appliance Svc does not offer emergency services.
Yes, Brian Doehler's Appliance Svc offers warranties.
Brian Doehler's Appliance Svc offers the following services: Appliance repairs.

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com