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Brian Doehler's Appliance Svc

Appliance Repair, Appliance Repair - Small, Air Duct Cleaning,

About us

At Brian Doehler's Appliance Repair Service, we strive to fulfill all your major appliance repair needs. We service all major appliance brands, at low rates, and offer dependable, quick service. When you have a major appliance that is out of service, it can be a major inconvenience. You don't want to wait until tomorrow, you want it fixed today! At Brian Doehler's Appliance Repair Service, we service all types of major appliances, from washers and dryers to dishwashers and refrigerators, and in most cases we complete service the same day. Our technicians are honest, qualified and dependable. We get the job done right while treating you and your home with respect! Call today to get in touch with our repair technicians, and get your appliances up and running! Serving all of greater Rochester. Fixed right, the first time. Guaranteed.

Business highlights

20 years of trusted experience

Services we offer

Appliance repairs.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0270 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-270 of 270 reviews

Anne M.
01/2014
5.0
appliance repair
  + -1 more
They immediately were able to repair dryer. The dishwasher required a little trial and error (detective work). They replaced a control panel, but problem continued. We were not sure is issue with dishwasher was mechanical or electrical, but it turned out to be plumbing as the dishwasher was installed wrong by installer from local appliance store.
Description of Work: We had both our dryer and dishwasher worked on over a 10 day period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara F.
12/2013
5.0
appliance repair
  + -1 more
Examined and analyzed what was wrong with the stove, determined that it was a switch that hadn't been put in properly and replaced it. Much less than anticipated. Called one day, they were here the next day. Fine job!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michael A.
12/2013
5.0
appliance repair
  + -1 more
My oven was not heating properly. I called this company and left a message for them. They called back within an hour and offered to come right out, but I asked them to come the next day. They called before they came over the next day and were there within about 20 minutes. The technician diagnosed the problem quickly, had a replacement part with him, and had everything fixed within another 20 minutes. The technician was very professional and did a good job. I would use this company again.
Description of Work: Replaced the igniter in my gas oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Shirley Z.
10/2013
5.0
appliance repair
  + -1 more
Gasket worn in water pipeline. Part not avail-able,but tech worked around situation and fixed it.
Description of Work: Water leak in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

James S.
10/2013
5.0
appliance repair
  + -1 more
He is very professional, he takes pride in his work/business and we will recommend & use again if ever needed
Description of Work: our dryer stopped working few days before our move day. Brian was able to come on short notice to get it running again & came back quickly the following day when I realized the dryer still wasn't drying...no charge for second trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Brandon S.
10/2013
5.0
appliance repair
  + -1 more
I have used this service twice within the past few months. They are great. They answered our call at night when we called and were there the next day. Great pricing. Friendly guys. And did an excellent job fixing our things. I will always use them in the future and recommend them to everyone I know. I wish I could give them an A+ because they are fantastic!
Description of Work: Fixed the non-working fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ann S.
10/2013
5.0
appliance repair
  + -1 more
Mike was prompt, professional and did a great job. While the initial repair didn't solve the problem, he came right back when called, fixed the problem and there was no additional charge. A really good customer experience for me!
Description of Work: Fixed my freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy C.
10/2013
5.0
appliance repair
  + -1 more
EXCELLENT SERVICE. My washer was leaking so I called Brian Doehler. Because it was leaking, I wanted a repair soon; he was VERY accommodating and fit me in on Sat. The pump needed replacing which was done and it was back in operation that day. Brian was prompt - came when he said he would, friendly and efficient. He fixed the problem at a reasonable cost.
Description of Work: Fixed my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark D.
10/2013
5.0
appliance repair
  + -1 more
I should have reviewed Brian before, I've used him more than once. To be brief - I'm a landlord and am always having those little glitches that come with older or misused appliances. Some are major, some are a couple of dollars, but either way, someone knowledgeable has to do the diagnostics and repair. Brian has proven to be reliable, fast to respond, professional and knowledgeable. He gives you options for repair or replacement, and even what products he feels are the best replacements for your situation; I feel like I get good, valuable advice form him.. He often has the needed part on his well stocked truck for a quick solution. He is my go-to, both for rentals and at my own home.
Description of Work: Brian came to a rental unit and repaired a stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Katherine O.
09/2013
5.0
appliance repair
  + -1 more
He was thorough, knowledgeable, and honest. The oven is fixed and no more gas odor! He even let my kids watch him work! This review is a two for one because he fixed my mom's oven today as well. Super professional! Will definitely call him for future appliance repairs.
Description of Work: Brian fixed my gas range. It was giving a strong odor of gas when the oven was on. Even though he came to check the oven, he also checked the burners. One wasn't lighting so he cleaned it and now it lights again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carrie P.
09/2013
5.0
appliance repair
  + -1 more
The service went well. I discovered on Sunday night that my dryer wasn't working. On Monday, I made a few calls. Brian got back to me quickly and said he could get to my house that day (happened to be Labor Day.) He came in the early evening. He was very personable and professional. He quickly identified the problem, repaired it and was on his way.
Description of Work: My dryer stopped heating. Brian assessed and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Sarabeth L.
09/2013
5.0
appliance repair
  + -1 more
brian came when scheduled, replaced a dryer part. Works fine. Will use Brian as our go to appliance repair.
Description of Work: Repaired dryerl

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nancy G.
09/2013
5.0
appliance repair
  + -1 more
He was awesome, bright, efficient and effective and a joy to deal with. He fixed all of my problems perfectly.
Description of Work: Fixed my refrigerator that was not getting cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Nancy C.
09/2013
5.0
appliance repair
  + -1 more
I called Brian and said the last dish I baked wasn't thoroughly done when it should have been. He asked if it took a longer time to warm up and I said YES - now that he mentioned it. He told me it sounded like the igniter and would come the next day. He was prompt, courteous, and everything was back to its oroginal place. Brian said the job is normally $150 but discounted my bill since I've used his services before, which I greatly appreciated. I would NEVER call another appliance repair company - this company is the BEST.
Description of Work: Replaced igniter on gas stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Adam B.
09/2013
5.0
appliance repair
  + -1 more
These guys are awesome! They were responsive and promptly drove out, gave me an estimate, and squeezed me in to accommodate my schedule (which I'm sure made their day longer). Their estimate was completely reasonable, and the quality of work far exceeded expectations. The work they did went above and beyond with the job entailed. Not only did they thoroughly clean our vents and ducts (I noticed a difference in air-quality immediately), but they were professional at all times (wearing shoe covers any time they walked through the house, asking permission to park in the driveway etc.). Their hard work made my family's quality of life better - and I highly recommend them to anyone who is looking for vent/duct cleaning services.
Description of Work: This provider cleaned out all my ducts, vents and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kevin M.
08/2013
5.0
appliance repair
  + -1 more
The service was top notch. We returned from out of town late on Memorial Day to find that our freezer had stopped working. We called Brian and he responded almost immediately, agreeing to come assess the problem the following day. He arrived earlier than our scheduled appointment (calling ahead to make sure that was okay), assessed the problem and ordered the necessary parts, and returned the next day to install them. He was punctual and courteous, explaining what was wrong and what was required for the repair in an understandable manner. He took measures to protect our laminate flooring when he pulled the appliances away from the floor, and restored everything to its proper location when he was finished. I would highly recommend Brian for all of your appliance repair needs based on our experience.
Description of Work: Brian repaired our freezer and a coil on our electric range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert H.
08/2013
5.0
appliance repair
  + -1 more
I called for service at approximately 8:15 AM and got a message that they would call back later on. My first thought was "oh great" now I'll have to wait around for a response. To my utter amazement, Brian returned my call in less than 10 minutes from the doctors office. where he had an appointment. He apologized for the wait. Again, I'm blown away. He excused himself as they called his name and he was about to see the doctor told and me that he would call me back right after he got out. About five minutes passed and I received a call from Mike Steele, the other half of Brian Doehler's Appliance Service. He told me he could be there in 10 minutes. I have never been so impressed in my life. Eight minutes goes by and Mike pulls into the driveway. Mike takes a look at the dryer after disassembly and immediately diagnosis what's wrong with it and tells me approximately how much it's going to cost. He also was able to take a look at my subzero refrigerator which had a bad light switch. He told me that he could use a whirlpool switch which was exactly the same thing but would cost half of what the subzero part would cost. I am already very impressed because prior to calling Brian and Mike, I called a different repair facility for the same problem which they were unable to fix but still charged me anyway. Between fixing the dryer and refrigerator it cost me less than the other repair company charged me and everything works perfectly. In addition to making the repairs Mike also cleaned the compressor and coils on the subzero. He informed me that if the coils become impacted with dirt the compressor could overheat and fail. He wanted to make sure that I understood this to enhance the reliability of my Subzero, and showed me the proper way to clean them. In addition, he also vacuumed out all of the lint in the dryer. This is very much appreciated since the inside of the dryer was accessible and there was quite a bit of lint. If nothing else it is a very good safety measure. He spent a good extra 30 minutes with me cleaning the lint in the dryer and the coils in the SubZero the subzero and educating me to how to properly maintain these appliances. When I asked for the final Invoice, I was quite surprised to find that there is no additional charge despite the fact that there is additional work done and time spent. I have never had any repair experience like this. I am so impressed with these guys that I have a hard time finding the words to explain it. If and when I ever have a need for other appliance repair I will call them and only them to perform the work. I will go out of my way to tell friends, family, relatives, or anybody else that these guys are the real deal. They get my highest rating scale of 1 to 10 they are in 11.
Description of Work: Repaired my GE noisy dryer, and also repaired my Sub Zero refrigerator/freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew M.
08/2013
5.0
appliance repair
  + -1 more
Responded quickly and fixed problem first time.
Description of Work: Dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Karl R.
08/2013
5.0
appliance repair
  + -1 more
Having read the positive reviews on Angie's List we fully expected quality service, but we hadn't imagined what a rare find Brian Doehlers Appliance Service turned out to be. Not only was the repairman punctual and professional he was extraordinarily friendly, knowledgeable and efficient. We have had our vintage icemaker serviced in the past and the usual reaction is what is this contraption. Not so in this case. The repairman was not only familiar with our icemaker he isolated the problem in less than five minutes by identifying a defective component. He ordered a replacement part and returned to replace it within a matter of days all the while keeping us apprised of the status. Even though this was surely a minor job by their standards, we were always made to feel as if we were a major and important customer. We highly recommend this provider for a job of any size.
Description of Work: Repaired Standalone Built in Icemaker..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

E S.
08/2013
5.0
appliance repair
  + -1 more
Called on a Saturday and they came out within hours to fix our dryer! Mike was polite and knowledgeable. Belt was shot but he also took the extra steps to make sure the rest of the dryer was in good shape while he had it taken apart. Very reasonable price and no added charge for weekend service! We will definitely call again for future needs.
Description of Work: Broken Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

todd K.
08/2013
5.0
appliance repair, small appliance repair
  + 0 more
Brian is a very nice person and very professional. He actually arrived early (which was good for me as I had a busy day ahead). He gave me the estimate before starting the work. He took his time - I did not feel like he was rushing to get to another job. He paid attention to details, especially in trying to get the older gas stove oven to light. All I can say is Brian is our new "appliance guy". I will use his services going forward and highly recommend him.
Description of Work: Brian replaced an igniter for a counter top gas range burner. It is an older unit and it was difficult to get the screws out, but he did. Then he drilled new holes to remount the burner. When he was done it worked great and he even cleaned all the other burners. He then checked a very old gas stove in an in-law quarters which had not been used in quite some time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ROBERTA G.
07/2013
5.0
appliance repair
  + -1 more
Excellent job, prompt and responsive. Brian diagnosed the problem, spent time removing a very challenging part (seized on) and had to go to the parts store for an additional part. He willingly worked around my schedule to provide a prompt return visit and the dryer is up an running like new! While here he also took a look at my freezer, although this was not part of the service call. My icemaker does not spit the ice out of the door...which is annoying, but we can live with it. He diagnosed the problem and gave me a quote for no additional charge. I would highly recommend him for any appliance repair!
Description of Work: Brian repaired my very noisy dryer. He also thoroughly cleaned out the parts while he had the machine taken apart. Two parts needed replacing. He also diagnosed and provided me with a quote to repair my icemaker in my freezer at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane M.
07/2013
5.0
appliance repair
  + -1 more
very professional, friendly.
Description of Work: defrosted and located the broken part, ordered a new one and came back to put it in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Dana H.
07/2013
5.0
appliance repair, small appliance repair
  + 0 more
We called on Monday and he came out the same day. Called 20 minutes prior ro arriving as stated in our conversation. He was friendly and professional. Turns out my husband had already fixed the dryer but had not put it back together because he didn't know he fixed it. So after he put it back together, tested it, it worked perfectly. He wasn't going to charge us the full service call but we paid him ayways - after all he did travel to our home and and aid is the reassembly of the dryer - tested it to ensure it worked. Will put him on speed dial :-)
Description of Work: fixed dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Thom R.
07/2013
5.0
appliance repair
  + -1 more
I had had another service try to fix the dryer unsuccessfully. I called Brian on Friday and he came on Saturday. He is very good about calling and keeping you posted as to the time he will come. He comes to your house prepared with all the necessary tools and equipment. After diagnosing the problem, he even had the part my dryer needed on his truck. My dryer was fixed within half an hour and has been working like new this past week. I was very grateful to have Brian fix this problem. He really seems to understand the customers needs and knows appliances! I have him on speed dial on my phone for the next time an appliance breaks. This was the first time I had used this service.
Description of Work: Brian fixed my 2 year old LG dryer. The dryer had stopped heating up and needed a new igniter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Brian Doehler's Appliance Svc is currently rated 5 overall out of 5.
Brian Doehler's Appliance Svc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brian Doehler's Appliance Svc does not offer free project estimates.
No, Brian Doehler's Appliance Svc does not offer eco-friendly accreditations.
No, Brian Doehler's Appliance Svc does not offer a senior discount.
No, Brian Doehler's Appliance Svc does not offer emergency services.
Yes, Brian Doehler's Appliance Svc offers warranties.
Brian Doehler's Appliance Svc offers the following services: Appliance repairs.

Contact information

34 Matthew dr, Fairport, NY 14450

www.briandoehlersappliancerepair.com