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QUALITY STEAM CLEANING

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Residential and Commercial Carpet and Furniture cleaning, Residential and Commercial Tile cleaning, Residential and Commercial Carpet sales and installation, One Step flooring sales and installation

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Carpet and Furniture cleaning, Residential and Commercial Tile cleaning, Residential and Commercial Carpet sales and installation, One Step flooring sales and installation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 50 reviews

John L.
12/2018
5.0
carpet cleaners
  + -1 more
Arrived ahead of schedule. 😀. Very personable. Did an excellent job. I highly recommend.
Description of Work: Cleaned Carpets in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert W.
08/2018
5.0
carpet cleaners
  + -1 more
It went well. I learned of Rick on Angie’s List and have used his services several times since then.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jessica M.
09/2017
5.0
carpet cleaners
  + -1 more
Carpets are like new, all stains removed. The owner Rick Anderson did an amazing job, returned my call same day and even came to the house for an estimate. Thought we might get charged extra for the stains but the estimate he gave us was the price we paid.
Description of Work: Carpets needed to be cleaned, lots of pet stains all over the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
08/2017
5.0
carpet cleaners
  + -1 more
The carpets looked great when finished. He returned my calls, answered all questions, was puntual, scheduled quickly, and provided a professional-looking job. I was completely satisfied with the outcome.
Description of Work: rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert W.
04/2017
5.0
carpet cleaners
  + -1 more
Other than delays due to excessively cold weather, it went well. Rick was great about contacting me to reschedule.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sandra F.
02/2017
5.0
carpet cleaners
  + -1 more
Mr. Anderson was very professional - start to finish. He returned call to request quote promptly, showed up when he said he would, and did the work quickly and neatly as contracted. Price was quite reasonable.
Description of Work: Residential carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan T.
01/2017
5.0
carpet cleaners
  + -1 more
Very happy! Took his time doing very thorough job. Expert caring work. Very reasonably priced. Good manners, polite.
Description of Work: Carpet, sofa & stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dinah B.
12/2016
3.0
carpet cleaners
  + -1 more
some shadows are still there. If I use them again I will inspect before they leave.
Description of Work: carpet clening

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Michele G.
11/2016
5.0
flooring contractor
  + -1 more
They did a beautiful job. The laminate is just beautiful; it's like a completely different house.
Description of Work: We had laminate placed in our living room and kitchen/dining area. We had carpeting in the living room and the stairs that was removed (stairs had new carpeting laid). We replaced linoleum in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter O.
11/2016
5.0
carpet cleaners
  + -1 more
The carpets look like they were just installed when Rick was finished. He was professional, courteous, efficient and thorough.
Description of Work: Had carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy W.
11/2016
5.0
carpet cleaners
  + -1 more
The owner of the company, Rick Anderson, provided exceptional professional quality service. He responded to my call within a timely manner and arrived promptly for the scheduled appointment. He was thorough,focused,pleasant and attentive to the task. I would highly recommend his services to the public and would not hesitate to call on him in the future.
Description of Work: Carpet and furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra D.
11/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It only the morning hours to complete the rooms I need along with the area rugs and the stairway. It is a task that only gets harder as we grown older but Rick makes it fun and enjoyable and is ready to add additional services like upholstery cleaning if needed. I see him once a year but have called on him when our basement got flooded and that carpet needed additional cleaning.
Description of Work: Rick Anderson has been cleaning the carpets in my home for over 25 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin M.
10/2016
5.0
carpet cleaners
  + -1 more
He did a great job. Very dependable. Good pricing.
Description of Work: Cleaned my carpets and sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jacquie D.
10/2016
5.0
carpet cleaners
  + -1 more
The gentleman showed up on time and was very professional. He was very courteous and answered all of my questions. He made me feel at ease having him in my home. He took his time and cleaned my carpets the absolute best that they have ever been done. The carpets were dry in no time and the odor from my dog was gone. I would most certainly refer him to all of my friends and neighbors.
Description of Work: Cleaned my carpets the best that I have ever seen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249.9

Karen S.
10/2016
5.0
carpet cleaners
  + -1 more
Beautifully clean and fresh. Rick was very pleasant and professional.
Description of Work: Cleaned & deodorized 3 2nd floor rooms with wall to wall carpet. Many cat stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

GLENN P.
10/2016
5.0
carpet cleaners
  + -1 more
HE GOT THE SMELL OUT OF THE RECLINER, LOOKS NEW NOW, 2 BED ROOM RUGS R SOFT AND CAME BACK TO LIFE,AND THE BASEMENT RUG LOOKS GREAT!
Description of Work: RECLINER-2 BED ROOMS-BASEMENT RUG

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harold B.
09/2016
5.0
carpet cleaners
  + -1 more
Outstanding. Couldn't be more pleased. State of the art Cleaning Equipment. Job completed in about two Hours. We asked him to look at our couch and chair to see if it needed cleaning. He could have said yes and made a few more dollars, but he gave an honest answer of no. You have to love an honest guy like Rick. Needless to say we will use his service again. Bud Beam, Vestal, NY
Description of Work: Bedroom, Living Room and Dining Room Carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carol H.
08/2016
5.0
carpet cleaners
  + -1 more
it was a very nice experience, Rick was very very nice and did his job well, loved how it all came out, very very nice man, will definitely keep him as my carpet cleaning guy if needed again. Very very happy with finished work.
Description of Work: 3 rooms carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Fred M.
05/2016
5.0
carpet cleaners
  + -1 more
The service was very good. We are very happy. He went beyond the call of duty there. Our outside water sprayed him with water and it was cold.
Description of Work: I purchased a Big Deal for Quality Steam Cleaning. He cleaned our carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Fred M.
04/2016
5.0
carpet cleaners
  + -1 more
great, spots removed,
Description of Work: cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Fred M.
08/2015
5.0
carpet cleaners
  + -1 more
we are very happy with the work. He was on time, helpful, the rugs look like they did when we moved in. We would recommend Quality Steam Cleaning
Description of Work: Cleaned rugs in our bedrooms, bathrooms, livening room and dining room for a slight extra charge for added rooms and some stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Amy O.
03/2015
3.0
carpet cleaners
  + -1 more
I made the purchase on January 19th and never heard back from the provider. I called Angie's List after not hearing anything from Quality and a representative there reached out to the provider on my behalf. The provider then called me the next day and explained that their equipment was currently under repair and that they would contact me within a week to get my appointment scheduled. This was around January 25th, it is now March 3rd and I have yet to hear back from the provider. I have contacted Angie's List again in order to get the refund of my BigDeal purchase.
Description of Work: This was a Big Deal purchase for $89.95 Carpet Cleaning and Deodorizing for 3 Rooms and a Hallway.
Rating CategoryRating out of 5
$89.95

Richar R.
01/2015
5.0
carpet cleaners
  + -1 more
Mr. Anderson responded to my phone inquiry quickly. Clear communication and easy to set an appointment ? arrived at the appointed time. Work completed in a professional manner and i am pleased with results and his fair price. I used his services in a rental unit I own and added his info to my contact file for future reference when I need carpet cleaning in my home and place of business.
Description of Work: Clean carpets in two bedrooms and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Virginia B.
01/2015
5.0
carpet cleaners
  + -1 more
Phoned me back in the eve of the day I called. Agreed on a date for the rug cleaning for right after I was having painting done...very accomodating. Was very friendly with my husband and I and it was obvious he is a very hard working man. Will definitely have him again, esp with the very reasonable price for the good job he did.
Description of Work: Cleaned the main living area my raised ranch...stairs, LR, DR, den and hallway to bedrooms. He moved the furniture around as needed and did a great job on the carpets which were quite dirty with some stains. He got them all out but a few ink stains where my pup had gotten ahold of a pen! After he left and we started to move the furniture back in place we noticed an area on both sides of the couch that were missed. I phoned him and he returned first thing the next morning to take care of that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon B.
11/2014
1.0
carpet cleaners
  + -1 more
Angie's List sent me a communication to assist, but still no response from Quality Steam Cleaning. I sent them an email on 11/5 and still have not heard from them. I am extremely disappointed and frustrated. I expected more from a vendor who participates on Angie's list. This process should be easier not harder.
Description of Work: I purchased the offer, but did not hear from them.
Rating CategoryRating out of 5
$89

Response from QUALITY STEAM CLEANING
We are having trouble getting our notifications from angie's list regarding these Big Deals. We apologize for the missed opportunity and hope you will give us another chance to do the work you need. You can contact me at (607) 754-3462 or email me at qualitysteamcln@aol.com. Again we apologize for the dissapointment and frustration. Sincerely, Rick Anderson
    • 1(current)
    • 2

Contact information

228 Belknap Road, Endicott, NY 13760


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

QUALITY STEAM CLEANING is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

QUALITY STEAM CLEANING accepts the following forms of payment: Check
Yes, QUALITY STEAM CLEANING offers free project estimates.
No, QUALITY STEAM CLEANING does not offer eco-friendly accreditations.
No, QUALITY STEAM CLEANING does not offer a senior discount.
Yes, QUALITY STEAM CLEANING offers emergency services.
Yes, QUALITY STEAM CLEANING offers warranties.
QUALITY STEAM CLEANING offers the following services: Residential and Commercial Carpet and Furniture cleaning, Residential and Commercial Tile cleaning, Residential and Commercial Carpet sales and installation, One Step flooring sales and installation

Contact information

228 Belknap Road, Endicott, NY 13760


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM