Description of Work: They carpeted a bedroom for me and all went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
Diane R.
08/2013
5.0
carpet installation, flooring contractor
 + 0 more
from beginning to end it was very good.
Description of Work: put rug in most of our house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,009
Shareen M.
05/2013
3.0
carpet installation, flooring contractor
 + 0 more
Overall the job was fair . The installer was the biggest issue. He did the tile work after a month we noticed the grout cracking. The hardwood had gaps between boards. Endwell Rug had to come out 3 times to fix all the issues. I will say they took all of our issues seriously and tried to fix them but the pain of having to call each time leave work met the person from Endwell Rug, coordinate with the installer to make the repair got really old. The hardwood products they are selling are sub par too. We didn't do the best, we didn't do the cheapest, we did the middle of the road and it is terrible. We are super careful on it which is not how I wanted the main floor of the house.I wanted durable hardwood not these floors and i told the sales person that so not sure why this floor was recommended. I've noticed another board warping just like the other and know I need to call them again.
Description of Work: We had hardwood floors, carpet and tile installed. 1st floor hardwood, 2 staircases carpet, front entry tile.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$6,000
Natascha F.
05/2013
5.0
carpet installation, flooring contractor
 + 0 more
I don't have time to detail everything, but from the moment I walked into the store until the products were installed, I was treated respectfully, intelligently, and honestly. Any time there was an issue involving a creative decision/choice that would affect price, I was consulted. The salesman went above and beyond his role to ensure that I was happy with the work his company had to offer.
Description of Work: New stair runner and pad and new kitchen linoleum. The service performed was reliable, the workers were trustworthy, the workmanship was excellent, and the end-product was fabulous. I am very happy with the service rendered by the company and the sales professional with whom I worked. I would recommend this company highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Sandra M.
12/2012
3.0
carpet installation
 + -1 more
unknown
Description of Work: "Not an overall good experienece. We purchased vinyl kitchen flooring and wanted our existing flooring removed before laying down the new floor. We made it very clear that this is what we wanted and we were told that this was not a problem and it could be done. However, when the installer arrived we were told that it would be extremely difficult to remove the existing tiles and it would take him extra time, I believe about a week. As we couldn't afford to be without a kitchen for longer than the two days we were told it would take, we had no choice but to allow them to lay the new flooring over the existing. As it turns out the installer called the manager at Endwell Rug to get the ok to do so telling him that the tiles were glued on so well that they wouldn't budge. This is not the case as the tiles had started to lift up and move, hence why we needed a new floor. We also paid Endwell Rug an extra fee to move a large china cabinet. Beacuse one of the gentlemen injured his back moving the cabinet, the installer took it upon himself to ask if my husband could help him move it back! We were also very disappointed as the installer left three of his empty coffee cups on our kitchen counter and left garbage (pieces of the flooring and other misc scraps) in front of our house. Endwell Rug did appologize and gave us $100 off, but I'm doubtful that I will ever do business with them again nor would I recommend them."
Rating Category
Rating out of 5
Jane R.
05/2012
5.0
flooring contractor, carpet installation
 + 0 more
The installer was very experienced and made some very good recommendations which proved to be helpful. He was prompt and finished the job in the time frame that he had scheduled. The sales people were very helpful. We have work to be done in the future and have used this company in the past and would not hesitate to continue to do business with them.
Description of Work: We had hardwood floors installed in our kitchen. Also some baseboard redone around our old cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
LINDA G.
09/2011
5.0
carpet installation, flooring contractor
 + 0 more
They did an excellent job. They were here for 3 or 4 hours. They worked around the furniture. They did a super job and were quite professional. They also took out the mold from the old laminate floor. They installed carpet in my sun porch in the past as well.
Description of Work: They installed laminate flooring in my home after we had a flood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Mary P.
09/2011
4.0
carpet installation, flooring contractor
 + 0 more
Everything went as planned.
Description of Work: The service was great.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
J Matthew B.
04/2011
5.0
carpet installation
 + -1 more
Showroom staff were very helpful and not pushy. Installers were VERY professional, clean and accommodating. They got the entire house done in one day they took great care to not damage our freshly painted walls. I would hire them again based on the installers alone, even if the showroom and prices weren't so great.
Description of Work: Had most of our raised ranch carpeted with a high quality carpet and pad. They also removed they old carpet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Carpet Cleaning
FAQ
ENDWELL RUG CO is currently rated 4.4 overall out of 5.
Sunday: 12:30 PM - 5:00 AM
Monday: 9:00 AM - 9:00 AM
Tuesday: 9:00 AM - 9:00 AM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 5:00 AM
ENDWELL RUG CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, ENDWELL RUG CO offers free project estimates.
Yes, ENDWELL RUG CO offers eco-friendly accreditations.
No, ENDWELL RUG CO does not offer a senior discount.
No, ENDWELL RUG CO does not offer emergency services.
Yes, ENDWELL RUG CO offers warranties.
ENDWELL RUG CO offers the following services: Flooring Sales & Installation