White Plains Roofing & Siding Inc

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So far so good no leaks yet.

From the first day calling the office I felt they were professional and reliable. They answered all my questions without rushing me off the phone. They were prompt arriving at my house to give the initial estimate. They were about $2000.00 less in price then a few of the other estimates I received for doing the same work. Their proposal was very detail oriented and it gave me confidence that they were listening to me and that they knew exactly what needed to be done. The work was completed in the time specified and the owner gave me periodic calls to give me progress reports. The premises was left in even cleaner condition then when they started. I would definitely recommend them to someone needing a new roof.

I e-mailed them and I never heard back. I called they said they'd call me back on Tuesday to make an appointment, I never heard from them.

Jim, the guy who runs the company, is extraordinarily professional and attentive and gives you straight information.

Smooth from start to finish...

Our experience with this company was excellent. The overall cost was about 25% more than the original estimate, but included necessary work not originally contemplated by the estimate. Jim was professional, responsive and willing to discuss and recommend options to keep the costs within reason. When it looked like we might run out of tile, he proposed a creative solution and was then able to track down the identical tile (over 100 yrs old) from a salvage broker. The crew was also excellent - they were clean, quiet, efficient and orderly. They were at our house for about 2 weeks and each day left the work site completely picked up, completely clearing away all debris. They showed up every day, except when weather didn't permit (and even worked on a few inclement days). It did take quite a while for them to get us on the schedule, but once they started they were dependable and professional.

Once they got started, they were done within two weeks. The crew was very professional, showing up on time and working hard. We even had a couple days of rain, which delayed their progress a bit, but they still came in on time. They did charge me an extra $3400 for some unexpected problems putting on the flashing, which they then had to cover with wire mesh and 2 coats of stucco. But Jim let me know what was happening and kept me informed every step of the way. Overall, we've been very pleased with the quality and appearance of our new roof and we feel much safer having all that weight off our old house. We've had other contractors compliment the job, which always feels good. They were also thorough about cleaning up at the end of each day, which is saying a lot considering how much roof came off!