Handyman Connection - Westchester County

It initially went well and the first job they did a portion of the work. I then called them back at their private number for the 2nd job, since I decided to have them finish the plastering. They also sealed a 10x10 wall too. 2 workers came out and they stayed for about 2 hours. They brought the materials the first that he came out, and brought more than what was needed and they brought more than what was needed the 2nd time too. I had to pay for all of that and I thought they charged too much though. They did leave the extra materials. I have used them about 3 times, but I want to add that I called for one particular thing at point, but they never showed. I was disappointed with the 2nd job, since the first job they did so well.

They were wonderful. Mr. Freed was one time and professional. He was clean and delivered the service the company promised. Scheduling was easy and he was there within a day or do. He brought all the tools necessary. He even determined that the directions were wrong from the manufacture pieces, and he was able to assumable that without any issues. He was also very polite, offered advice and additional services as well.

I have no complaints. The work performed looks great, Gary, who showed up to do the work was prompt, responsive and did a very good job.

Once again I'm so happy with the work that was done at our home. Mike and Joe did a beautiful job in our foyer. They are so friendly, professional and efficient. We still have lots to do at our home and we will surely be calling on Handyman Connection again.

They got it done and everything works fine.

Richard Smith of Handyman Connection of Westchester was professional and communicated well, both by telephone and email. The project was referred to Rufino who gave me a reasonable quote for installing attic stairs in my condo. At my request Rufino purchased the stairs and additional supplies to complete the project. He arrived on time, protected the furniture in the room and cleaned up after the installation. He was efficient and professional. I would definitely contact Handyman Connection of Westchester again.

Norman Freed called immediately after I spoke with the company and described the scope of the work. He came a few minutes earlier than the appointed time. After surveying the tasks, he decided on a price, which I thought fair, and agreed to. He told me that he needed to leave to pick up his son from school before completing all the jobs, but offered to return either later that evening or the next day, at my convenience. He did return the next day, and completed each of the tasks. He worked quietly and efficiently. Although he gathered the packaging from all the boxes and threw everything in the trash, he did not volunteer to vacuum up the mess left behind (something other workers have volunteered to do). Other than that, I was satisfied with the work.

We called for service because our dryer vent was not working. Prior to the service call, we purchased the materials. The service man called from a blocked # and we could not get in touch with him. He called again on a Sunday and indicated he could come over. He did not tell us we would be charged for an 'emergency' call. So we ended up paying premium $'s to reconnect dryer vent. I explained this to the management and requested we be charged the week rate. They rejected my request and said they would refund $35.00. Angie's list had a $25.00 coupon available for repairs over $100.00. In reality all they agreed to take off was $10.00. What upset me about this situation is the take-it-or-leave it attitude. I have used their services a few times ..this particular call should not have cost me for than $50.00, tops $75.00 The technician was here no more than 10 minutes. I will not be calling them again any time soon.

very well would use guy again

It went well, he was very good, it was excellent, it looks very nice, the shades are great.

He was supposed to show up at 9 and didn't show up till 11. He also called us from a blocked number when he said he would be late. He said he would go to Home Depot to purchase the stuff to weatherstrip our windows and doors and said he'd be back to do one window to show us the quality of his work. He never came back. He also mentioned that he was a polygamist with three wives in Jamaica which was weird. During that conversation, he told me something to the effect of "women were selfish" when I asked him about that. He was very rude to me.

So we did not waste our mutual time, I gave Steve White my condo boards requirements for all contractors in writing upfront with all the condo documents and he agreed he could meet all their requirements. Then after 20+ email/messages, a few phone calls, an onsite estimate and 2 proposals later, his insurance agent tells him not to sign the condo's indemnification form. Unfortunately he did not review this with his agent upfront and now I need to start over from scratch. While I am sure they will write some repsonse with an excuse of some kind, it is very simple: they should have checked with the agent upfront -- that is why I provided a 4 point list with all dosumentation. It is also all documented in writing so there can be no revisionist history. On a positive note, they do have good communication and follow-up and I liked the person they sent to give a proposal -- and if not working in a condo they may be a good fit for you.

Michael came in, looked at the work which I had broken into 7 pieces, and within a few days came back with 7 reasonable estimates. I decided to do them all and over 3 weeks he and his guys got all the work done. I bought all the materials. They were all friendly, cooperative and helpful with advice on my material purchases. They didn't nickle and dime you if you asked for something a little extra and did the entire project for the estimated amount. Inside, they replaced a difficult to remove dishwasher in a way that another contractor said couldn't be done; removed and replaced the toilet, vanity and fixtures from a small main-floor bathroom and installed peel-and-stick floor tiles; and painted the bathroom, hallway, stair railings and trim, and the living room. Outside, they painted the garage trim, the concrete porch and railings (including etching the porch with muriatic acid before painting), the front door and trim, and power-washed and stained the double-deck in the back - two coats. I'm happy with the work and would use them again.

The railing came out of the wall a month later. I've been calling them and calling them since then. The manager tells me to call the worker and the worker keeps telling me that I need to call the manager.

I contacted Handyman Connection, they told me they will forward my info to Shawn. Shawn called me back very quick and booked the appointment immediately. He is nice and trustworthy, he arrived on time and did the job well, he also cleaned up after job done. I will definetly use his service again.

The door now works fine. The provider could not actually repair the window crank because the manufacturer stopped making the part, but the provider pointed out how a new crank mechanism could be obtained. The provider also volunteered to fix an external door that was also stuck, at no extra charge.

This is the second time we've done business with Handyman Connection and once again we're very pleased. The price to fix our shed was very fair. Mike and Joe did a great job repairing our shed which was knocked off balance by a large tree that fell on it during the storm. They also fixed the shed door so it closes properly, and patched the hole in the roof. We will definitely do business again with this company.

Stephen followed up with an email that was excellent and he is a pleasure to work with.

It was done very well and very efficiently. Uville James was the handyman/painter and he was very friendly and did a good job.

There was a small glitch in that the original handyman, had some last minute issues and a replacement had to be provided. I was given superb attention and with minimum delay, Ruffino came to my home and immediately got to work. He knew what to do and within an hour and a half my attic stairs now worked as they did when they were new. It was difficult detaching and reattaching the springs but he handled it like a pro and further bolstered the hardware with a few additional screws. We are very satisfied with the work provided and would highly recommend Handyman Connection to anyone in need of services. This was the third time we used them and all three times went like clockwork. 5 stars all the way!

From the beginning, Handyman Connection was very professional and was pleasant to deal with. They were prompt in getting back to us with a date for an estimate and an install date. They're estimate was very reasonable. When the day arrived to install the doors, Mike and Bill arrived on time and began working. Because of the way our house was built, they ran into so many issues, but they handled it with such professionalism. What should have taken them a couple of hours, ended up taking them about nine. I felt so terrible for them, but they went about the job as if it were no big deal and saw the job through to end and done to perfection. We're so happy with the work they did!!! We would hire them again and again and plan to in the future for other projects we have planned.

I am happy with the delivery and finality of the service. It required minimal effort on my part.

Paul did the work. Came as promised for measurements, and provided an estimate. He picked up supplies and called when he had an earlier appointment available because he knew I was eager to get it fixed. He was professional, polite, and trustworthy. He drove to my job to pick up paymentt. So all was well done, done quickly, and professionally , and with little to no inconvienence to me. The woman who answers the phone and sets up the appointments was very pleasant, and professional also. I would definitely use them again.

This is the second time I have used the Handyman Connection in almost as many months and the second time I have been very pleased by their service. Professional, prompt, and priced fairly. Mr. James was a pleasure to deal with and it is obvious he takes pride in his work. He also calls to follow-up, which is appreciated. Steve, the owner, was again a pleasure to deal with. My air conditioning duct started sweating, and it caused water damage on the ceiling below it. I found out the hard way that A/C repair companies DON'T like playing with sheetrock. So I needed a large portion of my ceiling NEATLY removed, and after the duct work was complete, I needed it replaced. Steve also suggested the idea of having his guy install a swinging door, which could be painted to match the ceiling, into the ceiling so the ducts could be easily accessed in the future. The Handyman, Mr. James, executed this plan perfectly. Originally, I thought I might repaint the area myself, but Mr. James offered to do it at such a reasonable fee, I could not refuse. The Handyman Connection is a well run operation, and I highly recommend calling them before getting fleeced by a contractor for what are often considered "small jobs."

The service was good and I would hire them for a future job.