CC Roofing Co Inc

We closed on our house just before winter and quickly realized that our flat roof was in major need of repair. It was a race against the cold as the flat roofing we wanted needed a minimum temperature to be put down. The race against Mother Nature was on. It was sort of a tie as enough was done to get us through the winter; the County Center Roofing guys saved us from what would have otherwise been a wet and damaging winter. With winter?s end they were right back out to finish the job. They were great and clearly did more than anticipated, better than anticipated and I would recommend them

The quote was for about $1400 but I didn't pick them for the job. They were very good and came on time because it was getting ready for winter and I was worried. They came the next day. I had called a few others and they were the first to come. The person came on time and he was very courteous and gave me information on whether I wanted patch work done or the entire roof. He would have come back with an estimate for the entire roof but I didn't call him back for that.

DID NOT USE

We used them in August. It was a good experience. They were very prompt. They fulfilled the reductions and gave us the Angie's List five percent off or whatever it was.

We moved in to a new house 1 week before Hurricane Irene. The first time it rained we found we had a problem with the flashing and that we had a bad leak. County Center Roofing sent a team to our house on the morning that Irene was to strike NY to repair the flashing. They wanted to help us. They were great on the phone - very cheerful and professional. They were on time - with a smile and expertise. They worked neatly and fixed the flashing the first time. We got through Irene without any water coming in the house.

My overall experience was excellent. They were very quick in responding. Their price was average. They came out right away. They gave me a hand written estimate which wasn’t detailed. I would use them in the future.

My roof was leaking as a result of missing shingles and it looked like some sheathing was rotten. The roofer showed up on the date and time as promised to estimate and look over the roof. Background: I live a ranch style home which was poorly designed so that roof in one portion of the house does not have exposure to fresh air underneath. As a result, my roof is likely to fail quicker than most others. I am also in commercial real estate so I called County Center Roofing as well as a commercial roofer I have handling my some of my commercial business. The Owner of County Center, Vinny, and I went over what the possible options were, including replacing the entire roof, and a more limited scope of replacing the missing shingles and rotten sheathing. As it turned out, the overall roof was in ok condition, so Vinny suggested just making a repair. We discussed the timing for possible work and he mentioned it would take about a week to schedule. We also discussed a pending rain storm in the next couple of days. The other roofer, the commercial roofer said they would show up and take a look at the roof while I was not at home. The rains came while I was at work and our roof did not leak, which I could not understand. The following morning I went to look at the roof from the outside and I found that someone installed some temporary patches but I had no idea who did it. Today, County Center Roofing showed up to do the work today I discussed with Vinny, and I asked the worker about the temporary patches. He said that Vinny told him to install it before the rains came. To me, this is work above and beyond the call of duty, and a sign of contractor who cares about their reputation as well as their customers. I am still waiting for my commercial roofer to get back to me.

It never went - after two calls no one came to give me an estimate.

I contacted CC Roofing in early October to get a quote to repair/replace some missing or shifting shingles on my slate roof, and to replace a skylight which has hairline fractures all over it (though it does not leak). On October 13, Vinny with CC Roofing met me at my house and quickly looked at the roof and noted the manufacturer of the skylight. I should have known from this very moment to call someone else because he probably spent maybe five minutes in total before rushing off to another job. When I asked about how long it would take to get an estimate he said ‘he’d call me’. After over week and not hearing anything back, I called and left a message with his receptionist who was very pleasant. He returned my call the next day explaining that the manufacturer of my skylight had been bought out by another company and that he was waiting on pricing and lead time. A few days later he called back quoting me $1,000 to do the work and I immediately accepted the quote. A couple of days later he called saying he had mis-quoted me, that he didn’t charge enough for labor . He went on to tell me the actual cost of the skylight was around $450 and the prior quote was $750, but that he had to increase the overall estimate from $1,000 to $1,150. I agreed and asked when he could start work. He told me he wouldn’t know the lead time on the skylight until he placed the order and that he would get back to me. So I waited and waited and waited; and I called and called and called. Sometimes I would leave a message, other times I would get that pleasant receptionist who seemed to always calm my anxiousness. Again, all of this should have been a big RED FLAG to back out and get someone who is actually responsive. Fast forward to November 13, 2010. I called Vinny to see what the status was of the skylight and he said he needed me to sign a contract and get a deposit to start work. I thought “great! This will surly get things moving”. After all, contracts usually seal the deal, so to speak. He happened to be in the area and was at my door ten minutes later. He drew up the contract which stated: Starting Date: November 30; Completion Date: December. 7. I was really happy that this was finally moving forward. I gave him my $250 deposit and off Vinny went. All was good, or so I thought. Today is December 9th and not once have I received a phone call to advise on the status of this work. I called this afternoon and got the receptionist and expressed my frustration. You see, every time I call she always says that they are so busy and that I am definitely on their calendar. She said that they have been busy with cleaning gutters and such. She also told me that when the weather dips below freezing that they can’t do installations and roof repairs. I responded saying “I understand that you’re busy, but I have been waiting for over two months and we are already in December where temperatures are only going to continue to fall”. She was sympathetic, which I appreciated. I told her I needed to speak with Vinny, or at the very least know a definitive date when they can do the work. She told me that she would let Vinny know and he would get back to me. I also apologized for my frustration saying that I understand she is not the one to blame and that I realize that she has no control over the situation. She has always been very pleasant and if it weren’t for her, I probably would have backed out of this deal a long time ago (the power of pleasant phone people!). After I hung up with her, I sat and felt really aggravated over the whole situation. I mean, if they were too busy to do the work I feel that should have been communicated to me at some point. I finally decided to cancel the job completely because if CC Roofing can’t call or commit to doing work, whose to say that they will be responsible enough to come back and fix something if it’s not right? I called back and Vinny happened to answer. He told me he was going to call the manufacturer to check on the status of the skylight (!!). I told him politely “I think I just need to cancel this job at this point” and he quickly said “I’ll mail you back you deposit”. That was that. No explanation, no trying to rectify the situation. It makes me wonder if he ever even ordered the skylight?!? Oh, and I forgot to mention that one time he came by the house when I wasn’t here to inspect the roof and he broke one of my Vermont Slate roof tiles. He generously left it on my front door step. Do not use this company! They are incompetent and they break your stuff and then flake out on the project. This has been a monumental waste of time and energy and they have pushed me into December with pieces of my roof exposed. I’m going to report CC Roofing to the Better Business Bureau because this is simply BAD BUSINESS!

They were efficient. They were on time. They cleaned up after themselves. They pretty much did the job that they were signed up to do. I would recommend this company.

CC Roofing's prices are competitive for premium work and from the projects I am familiar with (several residential slate repairs on houses in Rye, New Rochelle, commercial roof replacement in Yonkers for condo development, numerous copper gutter and chimney flashing repairs), the work done was top calibur and not 'tar, patch and go' as others in the trade frequently do. This company will stand by their work.

I was charged $350 for the job. I have had several roofers over in the past few days. I think these guys were very accommodating because the other roofers said that they had to do the entire roof. Only these guys tried to repair my roof. I appreciated that. They didn?t give guarantee for their work, but they told me that I could call them and they would come out immediately. I can?t comment on their quality as the work was done recently. I will use them again in the future.

The men did a very good job, they were very professional, kept the work site clean, were respectful, and helpful. They did a very thorough job and even cleaned my gutters and leaders upon completion of the job. It looks better than new. They dealt with my insurance agent directly and came to an agreement through them with no problem. No hassles, no fuss, just good workmanship.

I was very impressed with them. Most of the people I called for an estimate never showed up or bothered to return my call and these were people on the list. I would totally recommend this company. They went out of their way to help us with a squirrel problem in the attic. We had squirrels trapped after the new roof was installed and they climbed up there and let them out and never charged us for the trip. They were really good.

I WOULD SAY THAT THEY ARE GOOD ABOUT REMINDING ME WHEN IT NEEDS TO BE DONE. THEY GENERALLY SEEM TO KNOW WHAT THEY ARE DOING UP THERE.