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DELL

Computer Repair, Computer Sales

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.8
responsiveness
4.0
punctuality
4.8
Showing 1-4 of 4 reviews

ALBERT P.
09/2007
5.0
computer repair
  + -1 more
I am a satisfied Dell customer. Now I can not tell you that they do not charge you for helping you if your computer is not under warranty like mine is, they may tack on charges. I was very satisfied with the help they gave me though. They really worked hard to resolve my problems and I would imagine they would do so for others who were in need of such services.
Description of Work: I bought my personal computer from Dell online. My computer was causing me major problems and they were able to connect with my computer with my permission when I called them. They helped me without charging anything because it was still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA S.
09/2007
5.0
computer sales
  + -1 more
I physically went to Dell to communicate my needs with them and I thought buying a computer that way was pretty effective. I got what I wanted and not a bunch of stuff I did not need or want. I walked away happy and paid a better price than I probably would have elsewhere.
Description of Work: Dell specially built a computer for me based on my specific needs. They put in the features I wanted and basically designed a machine to suit my own personal needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

BENJAMIN J.
07/2007
5.0
computer repair
  + -1 more
J & R is a real good company. They are easy to get in touch with and they specialize in computers. That is a big plus. They help you right away. They charge reasonable prices. They could not be more helpful or accommodating. Those are my thoughts as of this point in time.
Description of Work: I purchased a Dell Computer from J & R by calling them and dealing with online representatives. The computer is a higher level computer with a printer and speakers, as well as a monitor and hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

02/2006
3.0
computer repair
  + -1 more
THERE IS NOT MUCH TO SAY ABOUT THIS COMPANY. THEY WASTE YOUR TIME AND THEY WERE HORRIBLE. I WOULD NOT TELL ANYONE ABOUT THIS COMPANY, JUST FIND SOMEONE ELSE. I THINK THAT NO ONE SHOULD HAVE TO GO THROUGH WHAT I WENT THROUGH.
Description of Work: I HAD SERIOUS PROBLEMS WITH MY ENTIRE SYSTEM. THIS COMPANY CAME OUT AND INSTALLED NEW SOFTWARE. THEY ALSO REPAIRED SOME HARDWARE PROBLEMS, AND REPLACED A BACKUP BATTERY.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$700

    Contact information

    unknown, Elmhurst, NY 11373


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    DELL is currently rated 4.5 overall out of 5.
    No, DELL does not offer free project estimates.
    No, DELL does not offer eco-friendly accreditations.
    No, DELL does not offer a senior discount.
    No, DELL does not offer emergency services.
    No, DELL does not offer warranties.

    Contact information

    unknown, Elmhurst, NY 11373